We
are recruiting for Senior Cargo Operations Agent for Hong Kong.
The
selected candidate will provide Cargo Operations and Customer Service Functions
including interaction with Customers and GHA for both import and export cargo.
Secure proper Operational and Customer Service support to enable station to
meet the Cargo Target. Ensure full compliance at all times with all Safety and
Security Regulations and procedures as per Host State and Company Requirements.
Identify needs and improve Cargo Service and operational performance for
station.
Accountabilities
·
Support the immediate supervisor in
developing operational plan and to provide quality customer service and surpass
revenue targets
·
Liaising with Local Ground Handling
Agents and with Head office Cargo Department to ensure/ enhance a high quality
service provided by QR both import and export.
·
To oversee the GHA routines in order to
pursue smooth running of operational activities.
·
Support import Customers for clearance
of their cargo.
·
Liaising with HQ DOH and/or origin
stations for necessary support.
·
Flight planning with maximum
utilization of the Flight Capacity, Control and Operation Export & Import.
Maintain a close coordination between QR Space control and customers by
ensuring their shipments are transferred, delivered on time, correct priority
given to shipments and for maximum utilization of space on aircraft.
·
Coordination with customers/ Cargo
Claims representatives at Head Office, handling of discrepancies at stations
and in all Administrative Issues related to stations.
·
To disseminate all Cargo related
information for updating customers regarding customs, governmental and health
authorities rules and to HO to comply with regulations and to avoid penalties,
destruction, etc.
·
Ensure that notifications are sent
officially on Cargo Arrival Information, to Freight forwarders/ agents/ direct
customers to ensure the Cargo does not stay under airlines custody for long
period, avoid damages and for space availability at the warehouse.
Be
part of an extraordinary story
Your
skills. Your imagination. Your ambition. Here, there are no boundaries to your
potential and the impact you can make. You’ll find infinite opportunities to
grow and work on the biggest, most rewarding challenges that will build your
skills and experience. You have the chance to be a part of our future, and
build the life you want while being part of an international community. Our
best is here and still to come. To us, impossible is only a challenge. Join us
as we dare to achieve what’s never been done before. Together, everything is
possible
Qualifications
Qualifications
·
Relevant Vocational, Tertiary or Trade
qualification with minimum 3 years of relevant experience
·
Understanding of Cargo Operations/
Acceptance/ Office (admin)/ Warehouse/ Ramp/ Cargo Procedures export and import.
·
Knowledge in Cargo Sales will be an
added advantage.
·
Command of English language.
You
must have the legal rights to live and work in Hong Kong to be considered for
this role
About
Qatar Airways Group
Our
story started with four aircraft. Today, we deliver excellence across 12
different businesses coming together as one. We’ve grown fast, broken records
and set trends that others follow. We don’t slow down by the fear of failure.
Instead, we dare to achieve what’s never been done before.
So whether you’re
creating a unique experience for our customers or innovating behind the scenes,
every person contributes to our proud story. A story of spectacular growth and
determination. Now is the time to bring your best ideas and passion to a place
where your ambition will know no boundaries, and be part of a truly global
community.