Job description
Req ID: 110752
Proactively support the Key Account Manager teams to close service led deals (transformational and/or operations), in the Network, Enterprise and Data Center IP domains, powered by world class sales culture, leadership and engagement expertise.
The Engagement Director:
develop business plans and account plans to improve the Ericsson IP market share in the area of competence
supports the Sales team from early qualification to final negotiation of service deals and/or takes a stream lead position in Feasibility Study, Due Diligence and Contract Negotiations
supports in evolving the service portfolio of Ericsson with emphasis on IP related Managed and Transformational Services
The ED has the task to:
Establish sales strategies and tactics
Assume main responsibility for developing the growth strategy for own area of expertise in the assigned geographic area
Develop negotiation strategies and tactics for own area of expertise for Customers as well Suppliers
Work with the KAM to develop account plans for all the accounts in the assigned geographic area with focus operation and transformation services in the Network, Enterprise and Data Center IP domains
Develop and/or coordinate the development of proposals assuming the responsibility for
Sales team competences/skills
Delivery Model ( local vs off-shore )
Overall service solution including its technical and architectural aspects Overall team sizing and costs assurance ( solution sign-off from delivery units and cost confirmation from external parties via Ericsson Sourcing )
Support to the negotiation team
Develop and maintain a competitive and profitable Ericsson service portfolio, using global best practice experiences
The holder of this position reports directly to Global Head of MS IT
Qualifications
Besides expertise, knowledge and understanding of IP equipment and software (LAN, WAN, Data Center, IP Core, IP Backhaule, VPN, …) in Network, Enterprise and DC domains, a solid expertise in operational services and best practices of processes and tool support is mandatory.
Professional experience:
Graduated M.Sc in Telecommunication Engineering or Information Technology
Preferably Cisco Certification – CCIE or CCDP or CCNP
10/15 years’ experience in:
Telco Network and/or Data Center Operation and Management and/or
Network/DC Transformation Programs as IT Consultant and/or as Telco Operator employee in Network or IT Departments and/or
IP Networks (IP Core, IP Backhaul, VPN) Operation and Management
Multiyear experience in international context
Sales skill: support or leading resp. on response to RFI/RFQ for IP Networks and Data Center Transformation/Outsourcing opportunities
Third parties commercial and technical relationship management
Personal characteristics:
Business oriented and problem solving on high-level business issues
Natural leader authority & Social competence
Broad generalist who can understand the importance of integrating all areas into a context
Relationships building and networking with Customers Executives at C-level
Good Team working and Interpersonal skills
Team Management
Autonomous and self motivated
Functional/Technical skills:
Strong background in Network and/or IT in the Telecommunications industry together with business intelligence about Telco dynamics, business drivers and market challenges of the industry
Background in addition to Telecommunications preferably in one of Automotive, Shipping, Utilities industries is a strong value-add
Value propositions of IP Transformation and/or IP Network Outsourcing DC Transformation and/or DC Outsourcing definition
Business Case handling and BC financial indicators deep understanding
Program and Project Management methodologies knowledge and hands on experience
eTom and ITIL Framework knowledge and/or certification
Main Interfaces:
CIO – CTO and their first line reports
Ericsson Key Account Managers
Ericsson Regional Sales Engagement in Business Line Managed Services
Ericsson and Customer’s Sourcing/Procurement department
Managed Services Delivery in Global Service Delivery Centers
The position would require the candidates to be willing and able to travel extensively, over 150 days per year.
The position is a global role and can be placed based on business demand and availability in different countries.
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.
Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.
Primary country and city: Saudi Arabia (SA) || Riyadh || Riyadh || Consulting&SysInt IT; ProdMgt; R&D SalesStratMkt&ComMgt ServEng;
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