Thursday 17 December 2015

Junior Business Analyst

Job Purpose 
  • To carry out data collation, analyse macroeconomic indicators and develop competitive intelligence report that will assist our clients to identify new investment and growth areas for their businesses.
Key Accountability
  • Research and develop business cases, commercial plans and business valuations.
  • Strategic appraisal and valuation of investment opportunities for clients.
  • Research investment and economic market trends to create sales ideas and educational white papers.
  • Promote information flow to capture gathered intelligence from internal and external sources.
  • Review investments and prepare materials and Investment Committee proposals and presentations.
  • Interacts with other departments to create financial models in order to evaluate investment profitability under a bearable risk level.
Job Requirements
  • 2-5 year(s) experience in similar role
  • Undergraduate Degree in Management, Business Administration, Engineering or related fields.
  • A strong interest in corporate developments
  • Proficiency in use of Microsoft Excel, Word & Power Point
  • Excellent research and data mining
  • Strong analytical, computational and communication skills.
Other Requirements:
  • High level of commitment
  • Attention to detail
  • Results oriented
  • Good interpersonal skills

How to Apply
Interested and qualified candidates should forward their CV's to: mgtpositions@stresert.com using ‘Junior Business Analyst’ as subject of mail.

Note: Shortlisted candidates will be invited for interviews.

Application Deadline  30th December, 2015. 

Developer Relations Ecosystem Program Manager, Sub-Saharan Africa

Job description

Google's projects, like our users, span the globe and require managers to keep the big picture in focus. As a Program Manager at Google, you lead complex, multi-disciplinary projects. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating goals to project stakeholders. Your projects often span offices, time zones and hemispheres, and it's your job to keep all the players coordinated on the project's progress and deadlines.

As a Program Manager, you will coordinate, manage scalable developer outreach and support programs, including the Google Developer Groups program, across the Sub-Saharan Africa region. This could include responsibility for Google events, as well as having responsibility for content. Additionally, you will manage local regional (West and Central Africa) relationships with regional developers and start-up communities, including technology hubs, incubators and accelerators. You will meet with local region developers and companies, promoting Google technologies and programs to them. You will also track both the top apps and top developers from your assigned region and look at how Google can better spotlight both them and their apps. 

You will act as the “regional expert” for West and Central Africa within the Developer Relations team, in addition to managing the Google Developer Groups (GDG) program across Sub-Saharan Africa and other programs as needed. 

The Program Manager role is not tied to a particular product assignment, but rather is regionally-focused in an attempt to drive interest in a broad range of products that are strategic to Google's success in various global regions. You have a strong technical background, as well as a history as an active participant/lead in developer or startup communities, and exceptional project/program management skills. 

You ideally have a community management background with a deep understanding of ecosystem interactions between and among various developer communities. You will find creative ways to increase impact by working closely with technology hubs, Google Developer Experts (GDE), Google Developer Groups, Google Developers Launchpad and other related developer initiatives in the region.

Responsibilities

  • Ensure that developers, startups and partners in the local region are successful through building applications and businesses on Google's platforms.
  • Coordinate and execute both online and offline outreach in the local region. This could include responsibility for community-driven events like Google Developer Groups events, as well as having responsibility for local content, regional blogs and social networking channels.
  • Identify and engage key top developers in the region to become Google Developer Experts and connect local GDEs with internal and other external experts/communities.
  • Ensure that the GDG program is active and sustainable across Sub-Saharan Africa. Track performance of GDG chapters and manage growth of the GDG program.
  • Map and understand the local region’s developer and startup ecosystem.
Minimum qualifications
  • BA/BS degree or equivalent practical experience.
Preferred qualifications
  • Experience as an active participant in technical/developer/startup communities.
  • Experience with conference presentation or other public speaking.
  • Good understanding of Google’s developer product offering.
  • Excellent coordination, communication and project management skills.
  • Fluency in English, French and/or Portuguese.

Click the link below to apply:

Drilling Engineer (Completion and wireline) - Job Id:296632

Duties

Prepares detailed completion procedures for a well ahead of time.

Supervises the completion equipment sub-assembly in Musaffah as per completion program and ADMA instructions.

Runs completion equipment on rigs in liaison with drilling engineering equipment section and operations team.

Ensures running completion equipment and all related operations to be performed as per ADMA safety standards and operating procedures.

Ensures visual inspections and supervises timely, appropriate and correct preparations of completion sub - assemblies and dispatch equipment to rigs to meet operation requirements.
Desired Candidate Profile

Minimum Requirements:

Bachelor degree in engineering (petroleum, petrochemical and Mechanical).

5-6 Years experience in Drilling/ well completion and services operations and wireline operations.

Has good computer skills.

Age of candidate upto 50 Years.

Good knowledge of written and spoken English

Desired Skills and Experience

Experience: 5 - 10 Years

Skills:'Drilling Engineer', Completion, wireline, ADMA, drilling, inspections, petroleum, petrochemical, Mechanical, well completion, Drilling, Drilling engineering, wireline operations

Click the link below to apply:

Completion / Well Intervention Engineer

Our client are a leading E&P with impressive existing production  and planed future exploration plans. We are They are currently recruiting for a Completion / Well Intervention Engineer 

Ideal candidate will have previous experience working on Wells  including knowledge of well design and work-overs. Completions expert with good knowledge of Coiled Tubing and Cementing will be ideal for this position.

Role Responsibilities 
  • Modelling completion performance.
  • Performing stimulation technologies based on well and reservoir diagnostics.
  • Optimizing completion and workover designs and operations.
  • Designing horizontal and multilateral wells.
  • Determining primary and remedial cementing procedures along with the design and installation of tubulars, packers, subsurface control and surveillance equipment.
  • Evaluating and selecting appropriate equipment to achieve completion objectives.
Qualifications
A university degree in Engineering or equivalent with 7 years relevant experience.
For more information on this or any other exciting role within Oil & Gas please forward a copy of your CV to:ed@energitalent.com

Monday 14 December 2015

Research Assistant Needed At Lagos Business School (LBS)

Lagos Business School (LBS) delivers executive programmes aimed at systematically improving the practice of management in Nigeria.

In 2007, LBS consolidated its status as Nigeria's premier business school by ranking for the first time among the top 50 business schools in the world, in the area of open enrollment programmes, by the Financial Times of London. LBS is still the only Nigerian business school to be included in this prestigious world ranking.

Job Title:  Research Assistant 

Research Assistant, First Bank Sustainability Centre
The First Bank Sustainability Centre is a partnership with Lagos Business School and one of Africa’s leading financial operators, First Bank Limited.
The Centre’s objectives are to advance corporate sustainability and delivery in Nigeria in an intellectual and practical way. The Sustainability Center will contribute towards shaping the perspective of key policy and decision makers in the private sector.
To achieve the afore-mentioned objectives, the centre seeks to engage a Research Assistant. The job details are as shown below:

Reports To: Centre Manager, First Bank Sustainability Centre
Position Type: 2 years contract
Purpose of Position: Assist in the compilation of data and materials for research and book publications.

ESSENTIAL DUTIES/KEY JOB ROLES AND RESPONSIBILITIES include but not limited to the following:
  • Source for data needed for book and academic publications
  • Liaise with industry managers for business data autentification
  • Interview firms to extract vital information for case study preparations and book publication
  • Develop and present reports on assigned tasks
  • Drive self-development to enhance professional growth and quality of work.
  • Gather data and references for research work
  • Conduct preliminary studies and other fact finding assignments to facilitate research activities
  • Seek out Industry contacts for technical data and cases studies
  • Any other relevant responsibility to be assigned by a Faculty and line manager from time to time.
KEY PERFORMANCE INDICATORS
  • Ensure data compilation to enable publication of at least one publication within the stipulated time frame.
  • Feedback from Centre Manager
  • Accuracy of data collected
  • Timely completion of assigned tasks
SKILLS REQUIREMENTS
  • Knowledge of quantitative and qualitative research methodology
  • Oral and Written Communication Skills
  • Proficiency in the use of Excel, SPSS etc
  • Flexibility and working under pressure
  • Good computer skill
  • Planning and Organizational skills
  • Excellent time management skills
  • Transcribing Skills
  • On-line researching skills
  • Knowledge of proof reading and referencing
  • Knowledge of fieldwork implementation
QUALIFICATIONS  
  • Very good first degree in social science/science discipline
Professional Qualification
  • Masters or Research degree is an added advantage.
EXPERIENCE
  • Experience in data collation/analysis in a medium or large scale organization or research institution.


How to Apply

Interested candidates should forward their CVs to careers@lbs.edu.ng 

HR Manager

Energi Talent Resourcing (ETR) -Our client is leading Oil & Gas Services Company with an enviable track record in the industry and they are looking for an experienced lawyer to work within their Nigerian operations.
Main Responsibilities:
  • As HR Manager, it will be expected that you can develop new HR Policies and as well as develop new one to support the business.
  • Ensure adherence and compliance with stipulated HR policies and procedures.
  • Reporting into the MD on a regular basis as well as ensuring all areas of the business operate effectively.
Skills & Qualifications:
  • Must have a strong generalist HR background with hand on experience in Employee relations recruitment and performance management.
  • Must have up to date  knowledge of labour laws
  • Degree in Human Resources is preferable but not essential.
  • Experience working with service companies ideally offshore.

How to Apply
Interested and qualified candidates should please forward a copy of their CV to: ed@energitalent.com

Thursday 10 December 2015

Graduate Trainee Programme 2015/2016

Qualifications 
  • Must be below 26 years old
  • Law graduates must have a minimum of second class (upper division) degree at first degree and at Law school
  • About to complete or completed the National Youth Service Corps (NYSC) scheme
  • Have a minimum of 5 O' level credits (including English & Math) at ONE sitting
  • Have a minimum of second class (upper division) degree at first degree. Please note that OND and HND qualifications are NOT eligible.

Method of Application

Interested and qualified candidates should click the link below to apply.

Transaction Officer (TO)

Job Description 

Taking deposit from customers and crediting their accounts respectively.
Collection and posting of dividend warrant
Payment of cheques that meet mandate requirements
Receive all cheques of any amount, provide timely and courteous teller services
Obtain approval from head of tellers or appropriate authority for amount beyond own limit.
Monitor the cash-in-till balance and request for funds as required.
Processing of cheque lodgment for local and central clearing
Opening of Savings and Current Accounts
Calling of tellers transaction on daily basis
Posting of profit and loss account
Perform other duties as assigned by head of tellers.
Essential Functions
Open and close of teller batch for the day’s operations.
Payment of cash and cheques withdrawal to customers.
Ensure cash analyses are done on all cash transactions.
Call over of daily transactions.
Escalation of issues bothering on cash theft, lose, shortages/ overages.
Carries out other tasks as assigned by the head of teller
Received of both cash and cheques deposit into customers accounts.
Register of all cash transactions in their respective registers and balance registers daily.
Posting all customers’ transactions.
Check customer’s balance and verify customer’s signatures.
Knowledge, Skills and Abilities:
Very quick learner
Keen attention to details
Strong computer skills
Interpersonal skills
Good written and oral communication
Service orientation and strong Customer focus
Integrity
Good team player
Relationship Management
Problem Solving
Proficiency in the use of Microsoft Office Suite1
Educational Qualification
BSc & HND Graduate only (Minimum Lower Credit)
Experience in the banking industry will be an added advantage
Age: Not more than 27 years

Click the link below to apply:
http://whytecleon.com/job/transaction-officers-to/

Business Development Manager

Job Description 
  • Do you see yourself as a Business Development Manager for our Nigerian accounts in Corporate Sales?
  • What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. IHG employs people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
Job Overview
  • Reporting to a Team leader, you will be managing client relationships and developing new client relationships within a Nigerian Key Account portfolio of up to 20 accounts.
  • Your role will be focused on maximizing and driving revenue by increasing market share across all brands.
  • This role is wholly outdoor sales although there will also be internal meetings. Minimal client visits which will also require National travel (1-2 per year per account).
Key Success Strategies are:
  • Delivering total account management
  • Building multi-level client relationships within the account
  • Effectively driving revenue delivery by utilization of IHG’s sales tools and rate products
  • Driving stakeholder engagement within IHG and the account organization
  • Proactively promoting our brands across your account portfolio through deep account profiling
At Intercontinental Hotels Group® (IHG) we want our people to feel great about working at IHG, so we give people room to be yourself and ask everyone to ‘live’ the IHG Winning Ways.

At IHG we want our people to:
  • Do the right thing
  • Show we care
  • Aim higher
  • Celebrate difference
  • Work better together
Duties and Responsibilities

People:
  • Cross-team collaboration with internal stake holders and Key Account Directors to share best practice and support development
  • Through account workshops/sales blitzes teams develop a working together approach to execute account strategies
  • Working across a wide variety of cultures and markets, tailoring approach and behavior to understand key differentiators and leverage best practice accordingly
Guest Experience:
  • Gain competitor insight to drive market share and brand preference
  • Increase IHG brand exposure through site inspections, guest cocktails and any other client events
  • Developing clear understanding of client profile/traveler profile to determine hotel needs
Responsible Business:
  • Taking responsibility for working within budgetary restraints
  • Be up to date with IHG's Corporate Social Responsibility commitment and promote to clients
% Time Allocated to Key Responsibilities:
  • 30% Managing relationships with Key clients / Agents / TPIs, etc.
  • 20% Driving new business thorough proactive targeting accounts
  • 15% Managing and building internal relationships
  • 10% Analytics
  • 20% Administration
  • 5% Supporting campaigns/initiatives
Financial Returns:
  • Within a managed portfolio, proactively build and maintain a network of account contacts at all levels, and across different cultures, demonstrating the value of doing business with IHG
  • Rapidly grow revenue and market share from new accounts assigned by the Business Development Team
  • Use the IHG RFP tool, to set rate expectations and negotiate win-win solutions for hotels and clients
  • Support brand campaigns and tactical promotions to maximize revenue and brand awareness
  • Analyze client and business data to identify areas of opportunity
  • Meet with client to hold review/negotiations (max four a year) to review account performance, align strategies and uncover new opportunities
  • Responsible for achieving sales goals set per account on a monthly, half-yearly and annual basis
  • Completing and updating account plans and client-specific information using IHG CRM tool (Opera, Account Management Grid, Account Sales Planner) and ensuring consistent communication to relevant departments
Accountability
  • Direct Reports: Assistant Director of Sales
  • Budget Accountability: Manage travel costs/expenses in line with department budget
  • Decision making responsibilities: Account planning and strategy
Key Metrics:
  • Achieve sales revenue goal (individual and team)
  • Achieve assigned Department KPOs
Key Relationships

Key Internal Relationships:
  • Franchisee / Owners
  • Functional Teams
  • Global / Regional Sales teams
  • Hotel teams
Key External Relationships:
  • Key Business Influencers
  • Travel Managers / Procurement Managers
  • Bookers / TPIs / BTAs
Qualification
  • Bachelor's Degree in Business, Marketing, Hotel Management
Experience
  • 3+ years progressive work-related experience within an Sales account manager or business development role , as well as demonstrated mastery of technical and business knowledge and understanding of multiple disciplines/processes related to the position
  • Extensive sales experience is required, as well as key account and/or client management experience
Required Skills
  • High Degree of Communication skills in dealing with external / internal customers
  • Strong proficiency of Microsoft Word, Excel and Powerpoint
  • Fluent in English. Additional languages an advantage
  • Proactive, dynamic approach with strong drive for team results
  • Prior knowledge of Opera is a plus
Benefit
In return we'll give you a competitive financial and benefits package including hotel discounts worldwide and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
Application Deadline  8th January, 2016. 

How to Apply
Interested and qualified candidates should:
http://ihg.taleo.net/careersection/all/jobdetail.ftl?job=LAG000262&lang=en

Graduate Trainee

Reckitt Benckiser is the world's leading consumer health and hygiene company.
Every day, across 60 countries, we work with the best people to challenge conventional thinking and strive to find even better ways to give people innovative solutions for healthier lives and happier homes.

We trust people in what they do and we give full accountability and autonomy to make things happen. That’s how we generate the game-changing ideas that built 19 iconic Powerbrands around the world, such as Nurofen, Strepsils, Mucinex, Dettol, Lysol, Finish and Vanish.


SSG (R&D) Graduate Recruitment is on in Reckitt Benckiser.

Position:  SSG (R&D) Graduate Recruitment 

 
Requirements:
Must be a graduate of Physical or Health Sciences  (minimum of 2.1) and you have what it takes to join a performance driven organization like RB
Interested and qualified candidates should send their CV's to chinuru.alex-efeyini@rb.com

Tuesday 8 December 2015

Experienced Job Positions at Hobark International Limited (HIL)

Hobark International Limited (HIL) is an Integrated Services Company whose subsidiaries: DrillPet International Limited (DIL), Uniterm Nigeria Limited (UNL), UltiProc Nigeria Limited (UPNL),
Hobark Consultant Management Services (HCMS) and Gigasec- provide Manpower Services & Logistics Support, Drilling Operations and Consultancy Services, On/OffShore Catering Services, Drilling Rigs & Drilling Bits and Procurement Services to the Oil & Gas Industry. IP security services



Job Title:  Base Manager


Overall Operational Management Of Company’s Logistics And Engineering Base Including But Not Limited To

Planning strategic direction of the company and its service offering
Provision of Logistics Services including management of:-
Shared services amongst clients
Harbour/quay activities
Ship and rig repair
Offloading and loading of cargo / personnel from vessels and helicopters
Reconciliation of bulk supply to vessels and offshore facilities
Open and under cover storage facilities + Stock and materials control
Hazardous and non-hazardous Waste
Maintenance of plant and equipment
Selection and management of sub-contractors
Liaising with and marketing to current and potential clients
Prepare operational business reports including historical data and forecasts for quay wall and other facilities and services utilization, for the Department and to be presented to other Department Heads
Generation of new business lines
Base Administrative and Corporate Governance set-up
Negotiation, signing and Management of client Contracts
Compile monthly budgets
Cost control and income monitoring
PERSONNEL MANAGEMENT
Educate and inform staff on the Company’s mission, vision, ethics, policies and procedures
Plan and conduct new employee orientation to foster positive attitude toward organizational objectives
Analyse training needs on an on-going basis and design new employee development, language training and general health and safety programs when necessary (with the assistance of the HR and HSE Managers)
Identify staff vacancies and recruit, interview and select applicants to be considered
Analyse statistical data and reports to identify and determine performance and optimal future direction of the Department
Merit assessment of own staff and piers
Departmental staff training and motivation
INVENTORY AND SUPPLIES
Oversee Management of Departmental supplies and inventory
Train staff to monitor the use of the inventory and send the required forms to the accountants and auditors in line with Company policies and procedures
GENERAL ADMINISTRATIVE TASKS
Establish and maintain job descriptions for own staff
Compile monthly budgets for the Department
Cost control and income monitoring
Petty cash management
Maintain, improve and implement Policies and procedures
SELECTION OF SUPPLIERS AND PARTNERS
Employee will select suppliers and partners based on objective assessment of the Department’s requirements and the suppliers’ capabilities. The most suitable supplier/partner will be selected based on a transparent bid process, where possible
Tenders and selection of suppliers/partners will be analysed by the Employee and Finance Team
SAFETY AND SECURITY
Ensure that all work performed is in line with laid down policies, procedures and standards
Ensure that all QHSE legislation is adhered to;
Reporting of all incidents and accidents in line with procedures
GENERAL
The Employee may also be required to perform duties not directly related to their area of experience or expertise, in which case proper instruction will be provided by the Company
Ensure that the highest ethical standards are maintained in all activities
Conduct himself/herself in a dignified and respectful manner that reflects well on the Employer and also sets an example for the other employees

Qualifications
Bachelor’s Degree in Commerce or Engineering.
Preference will be given to candidates with MBAs
Grades – we will want to know what grades the candidate got in all their qualifications, including school
Additional Qualifications
Preference will be given to Candidates that
Can speak a second language
Have experience in the Offshore Oil and Gas industry, working with multinational companies / clients
Have experienced setting up and running training schools
Have worked in multinational organisations etc...
The candidate’s experience and academic record are paramount but it would be preferable if the candidate has international experience

Experience
Minimum 10 yrs in the offshore oil and gas support/logistics environment
Good experience in contract administration
Good knowledge of marine and aviation matters
Good knowledge of logistics scheduling and planning
Good knowledge of International Health, Safety and Environmental procedures
Experience with international shipping tendering, marketing and administration
Good experience in financial management
Computer literate
Good communication and presentation skills in English
Good people management skills
Characteristics
Strong Leadership and Mentoring Skills
Able to interact and negotiate with Senior Managers in multinational companies
Able to enforce best practice in the Company through encouragement and zero tolerance
Team player
Familiar with Nigerian / African



Job Title:  Power Plant Project Manager



This is a fantastic opportunity to join a rapidly expanding offshore logistics service provider company in the Lagos Nigeria. They have a current opening for a suitably qualified and experienced Project Manager who will be responsible for the day-to-day project management and delivery of a 25MW dual-fuel Power Plant with MAN engines medium speed which will be run off LNG Gas/Diesel which is being developed at their base.

Experience
They are looking for someone who has Nigerian Regional working experience: in depth understanding and experience on Nigerian permit processes to implement Power Plant projects, and thorough knowledge of project management regulations, guidelines and relevant standards who has a keen commercial acumen and proven effectiveness in the optimisation of quality versus time versus cost.

You must have broad experience in Power Plant development and management, particularly in challenging geotechnical locations, and will be comfortable applying professional project management methodology and best practices.

You will be responsible for identifying all personnel requirements, project and construction scheduling, sub-contracting (including monitoring and reporting on the performance of subcontractors), site supervision, cost estimation and budget, and documentation services for site works and subcontracts. The scope of responsibilities is outlined in further detail below.

The role requires holistic insight, expert knowledge, innovativeness, and an ability to work seamlessly with all project participants. Instantaneous problem solving skills, as well as excellent communication skills, are essential aspects of the PM’s daily work.

Experience & Education
• The ideal candidate will be qualified to degree level or relevant experience in Power Generation (electrical preferred)
• Be a member of a professional accreditation appropriate to the business
• Have experience in power generation for a minimum of 10 years
• Have worked in Nigeria or Africa previously
• Hold IOSH working and managing safely certification
• NEBOSH in construction management
• Previous experience operating and managing power plants
• A proven track record of project delivery in the power sector

Responsibilities
Project governance, organisation and resources
Clear and robust project governance arrangements are essential to the project’s success. PM will advise on and implement appropriate governance arrangements for the project.
Project planning, control and coordination
Project success requires the creation of a suitable project execution and schedule plan, communication of that plan to all participants and stakeholders and ensuring the plan is executed. This plan is owned by the PM and prepared in conjunction with project participants and in consultation with stakeholders.
This project execution plan must include reports of project status and key indicators as well as good allocation of time/budget to the various activities in the Work Breakdown Structure. It must also ensure at all times availability of necessary resources

Cost and risk management
It is essential that a realistic assessment of all the factors that can affect the project’s economic performance is made, as well as analysing the risks to delivery in line with techno-economic assumptions.
Further, any risks to completion in line with the economic assumptions must be managed.

Technical management
It is essential that the plant, once up and running, performs in line with expectations.

Responsibilities Include
Permit and licensing management
Stakeholder management
Successful realisation of a project requires the support of a range of stakeholders, many of whom have no role in the project governance structure or in the project execution plan. Such external stakeholders might include national and local government bodies, regulatory agencies, labour or trade unions, and the media.

Click the link below to apply:
https://apps.exelare.com/ucbizjobs/jobs.aspx?cid=cbizl_okor&consintid=&consid=&contactid=&source=

Monday 7 December 2015

Technology Compliance Manager

Location: Lagos

Job Purpose 
This role will support compliance to defined, policies, processes and procedures rolled out, provide opinion on process/policy alignment with best practices and make recommendations for improvement.
The role holder will also lead the effective roll-out and governance of policy and processes for assigned functions, enable, monitor and support closure of audit observations.
Key Accountabilities
Process/Policy Compliance:
Process and Policy design and re-engineering, designing SOPs (Standard Operating Procedures) and check sheets, monitor and report process performance KPIs (Key Performance Indicators).
Constantly engage with the Technology Functions (Networks & IT at Group and OpCos) to align the processes and closure of all open issues
Create interface & co-ordination to ensure compliance to policies, processes and procedures for the OPCO (Operating Country).
Improvement projects:
Identify and drive projects for assigned functions both - Business and Customer Impacting and revenue/cost impacting and Mentoring Project Teams, using lean and six sigma tools.
Regulatory QoS (Quality of Service) interface management to ensure that all regulatory parameters are effectively tracked:
Align with regulatory teams for all key QoS KPIs for Technology Functions (Networks & IT), ensuring compliance levels are tracked and measured.
Implement and Lead Compliance, Audits and learning sharing for Network & IT Policies and Processes
Ensure effective implementation of Adherence to Regulatory QoS standards and requirements,
Ensure that Network & IT infrastructure and platforms are equipped and ready for the delivery of KPIs.
Ensure effective process design with complete RCA and action plan for breaches and submission to the regulator.
Effective interface with Internal Assurance (IA) group team for close looping:
Effective engagement with the IA group team to define audit and gap areas.
Ensuring process gaps are identified and shared with Process owner/Function Head for implementation.
Ensuring technology gaps are identified and shared with relevant stakeholders for implementation.
Interface with Networks and Information Technology for audits and closure of issues.
Engaging within the OPCO to ensure the learning’s of the audit findings from other OpCo’s are implemented as best practice, ensuring the reduction in the learning cycle.
Effective implementation of the learning’s tracker and close looping for the OPCO
Ensuring all the audit observations of the OpCo’s are effectively close looped.
Educational Qualification
A Bachelor’s degree in Electrical/Electronics or Computer Science
Relevant Experience:
Minimum of 5 years’ experience with least 3 years in IT/Networks Operations audit experience in Telecommunications.
Interpersonal Skills
Problem solving
Service Focus
Persuasion & negotiation Skills
Relationship Management
Minimum of 3 years Telco Networks audit experience.
Experience evaluating Network Architecture etc.
Exposure to technology, process re-engineering and handling decentralized operations is desirable
Effective Project management & Co-ordination

Click the link below to apply: