Job Description
Description
Being part of Air Canada is to become part of an
iconic Canadian symbol, recently ranked the best Airline in North America. Let
your career take flight by joining our diverse and vibrant team at the leading
edge of passenger aviation.
As a Senior Digital Product Designer at Air Canada,
you will work closely with digital product managers, product owners,
developers, designers, company leaders, and business partners to create
industry-leading digital experiences across our Air Canada digital channels
that delight customers and employees and help grow our business.
Responsibilities:
Work in close collaboration with cross-functional
teams to design and deliver exceptional digital experiences across our digital
channel products.
Create user-centered designs by considering user
feedback, usage data, user research and technical constraints/opportunities and
business value.
Interpret usability testing, user research, and
analytics to uncover insights, identify gaps, and inform product roadmaps.
Facilitate and/or participate in the discovery and
planning of new products and features, driving the design vision across digital
channels.
Communicate complex design solutions by creating
process flows, wireframes, prototypes, and high-fidelity mockups.
Demonstrate knowledge of the end-to-end iterative
product design process (discovery, definition, development and delivery)
Articulate the “why” behind your designs and rally
support for solutions that delight customers and drive business growth.
Expertise in one or more of the following skills:
design thinking, user research, design systems, product strategy
Strong leadership abilities; to lead Product Design
projects independently as well as to lead and coach Product Design colleagues
to elevate the overall team’s skillset
Qualifications
Experience designing and launching complex digital
experiences (web apps, mobile apps)
6+ years experience as a Digital Product Designer or
UX Designer
2+ years experience with at least one type of Agile
process (SCRUM, SAFe, etc.)
Bachelor's degree in design or equivalent work
experience launching digital products
Deep understanding of inclusive design principles
and a commitment to creating accessible experiences
Expertise in design thinking and human-centered
design methodologies
Proficiency in design and prototyping tools, such as
Sketch, AdobeXD, Figma, etc.
Airline, Loyalty or Travel Industry experience a
plus, but not required
Experience designing business applications a plus,
but not required
Must be a team player with ability to work closely
with diverse groups and working styles
Autonomous and self-starter able to effectively self-manage
priorities
Must embrace an ever-changing environment
Excellent communication and presentation skills able
to demonstrate technical and business fluency
Conditions of Employment:
Candidates must be eligible to work in the country
of interest, at the time any offer of employment is made and seeking any
required work permits/visas or other authorizations which may be required is
the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be
given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and
Inclusion and aims to create a healthy, accessible and rewarding work
environment which highlights employees’ unique contributions to our company’s
success.
As an equal opportunity employer, we welcome applications
from all to help us build a diverse workforce which reflects the diversity of
our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest;
however only those selected to continue in the process will be contacted.