RouteSms Solutions Limited (RSL) offers excellent opportunities for professional growth, a competitive compensation package, and a highly collaborative work environment as well as international exposure. Our global footprint – spanning from Asia to Europe and the Africa – allows our employees to work and interact with clients from diverse cultural backgrounds. Our global scale and expertise covers mobile telecom market segments and provides employees with boundless opportunities to work ensuring that they never run out of challenges.
Job Code RSL009
Job Description
Excellent knowledge and extensive experience in Object Oriented Design and use of Design Patterns.
Experience with JAVA technologies : J2ME, MIDP, CLDC (Platforms: Android, iOS, BlackBerry, HP webOS, Symbian OS, Samsung Bada)
Know how of Application layouts, Deployment and Upgradation is a must.
Knowledge / Familiarity of Internet protocols like HTTP, SMPP, DLLAPI and FTP will be added advantage.
Personal Attributes
Good problem solving skills.
Excellent written and spoken English communication skills
Should be able to handle a fairly hectic work pace
Flexible schedule to meet demands of an operational business
Qualifications
Candidate must be Graduate in any field, preferably with technical background (MCA/B.Tech/B.E/M.E/M.Tech / Graduate /Graduate Equivalent Diploma in software / hardware).
May be relaxed, so long as you are a great programmer.
Experience
Two to three years experience in a similar position.
May be relaxed if you have done some exceptional development projects
To Apply:Email jobs@routesms.com
Sunday 14 February 2016
Operations & Transformation Consultant At Ericsson,Lagos-Nigeria
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.
Ericsson sub-Saharan Africa is looking for senior and principal consultants with strong telecommunications industry experience in the operations consulting and transformation domains. Your role will be to sell and deliver enterprise transformation and business process improvement projects to telecoms clients. Work with CIOs to improve operations across IT, OSS, BSS, Marketing and Sales business domains to ensure our customers maximize their technology investments.
The following experience is essential:
Excellent working knowledge of ICT, network and business processes in the areas of OSS, BSS and network technology
Working knowledge of using and supporting ITIL and/or eTOM standards
Proven sales and delivery record with a focus on transformation and/or operational transformation and efficiency programs
The ability to create robust value propositions and business cases for systems and process transformation
Prior consulting experience from within a consulting practice
If you are interested in getting exposure to Africa, like to travel, be exposed to cutting edge technology that makes a difference to our continent, then apply to join our growing and dynamic consulting team.
Ericsson Consulting has 12,000 Strategy, Operations & Technology consultants, delivering more than 1,500 consulting and systems integration engagements a year. Serving clients for 10 years across 180+ countries we are building a great track record. This is a great opportunity to work for a dynamic company with global career options.
Role Description
Sell and deliver enterprise transformation and business process improvement projects to telecoms clients
Shape and lead holistic programs that translate operational shortfalls into transformation programs
Define roadmaps for organization change and process development
Undertake capability and assessments across processes and systems
Support operators in defining data requirements and leveraging real time data to drive improved customer experience
Skills
Analytical and problem solving skills
Excellent communications skills (both oral and written) – able to explain complex concepts
Consultative selling knowledge
Team and stakeholder management
Experience
Deep telecommunications industry knowledge
Excellent working knowledge of ICT, network and business processes in the areas of OSS, BSS and Network technology in wireline or wireless environments.
Proven sales and delivery record with a focus on transformation and/or operational transformation and efficiency programs for telecommunications companies.
Working knowledge of using and supporting ITIL, eTOM and security standards. Certification in one or more of these standards is a plus. TOGAF and Frameworx knowledge beneficial.
Understanding of processes and architecture related to fulfilment, assurance and billing
Managing cross functional teams
Experience and ability to interact with senior (C-Level) stakeholders
Requirements
4 years + experience in consulting
3 years + experience within telecommunications industry architecting end-2end solutions or leading transformation projects
Previous employment in a consulting company / division
Willingness and ability to travel in Africa up to 75% of the time
Minimum relevant 3 year Bachelor’s degree (postgraduate qualification recommended)
Location: South Africa, Ghana, Kenya, Nigeria, Senegal
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.
Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.
We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.
Ericsson sub-Saharan Africa is looking for senior and principal consultants with strong telecommunications industry experience in the operations consulting and transformation domains. Your role will be to sell and deliver enterprise transformation and business process improvement projects to telecoms clients. Work with CIOs to improve operations across IT, OSS, BSS, Marketing and Sales business domains to ensure our customers maximize their technology investments.
The following experience is essential:
Excellent working knowledge of ICT, network and business processes in the areas of OSS, BSS and network technology
Working knowledge of using and supporting ITIL and/or eTOM standards
Proven sales and delivery record with a focus on transformation and/or operational transformation and efficiency programs
The ability to create robust value propositions and business cases for systems and process transformation
Prior consulting experience from within a consulting practice
If you are interested in getting exposure to Africa, like to travel, be exposed to cutting edge technology that makes a difference to our continent, then apply to join our growing and dynamic consulting team.
Ericsson Consulting has 12,000 Strategy, Operations & Technology consultants, delivering more than 1,500 consulting and systems integration engagements a year. Serving clients for 10 years across 180+ countries we are building a great track record. This is a great opportunity to work for a dynamic company with global career options.
Role Description
Sell and deliver enterprise transformation and business process improvement projects to telecoms clients
Shape and lead holistic programs that translate operational shortfalls into transformation programs
Define roadmaps for organization change and process development
Undertake capability and assessments across processes and systems
Support operators in defining data requirements and leveraging real time data to drive improved customer experience
Skills
Analytical and problem solving skills
Excellent communications skills (both oral and written) – able to explain complex concepts
Consultative selling knowledge
Team and stakeholder management
Experience
Deep telecommunications industry knowledge
Excellent working knowledge of ICT, network and business processes in the areas of OSS, BSS and Network technology in wireline or wireless environments.
Proven sales and delivery record with a focus on transformation and/or operational transformation and efficiency programs for telecommunications companies.
Working knowledge of using and supporting ITIL, eTOM and security standards. Certification in one or more of these standards is a plus. TOGAF and Frameworx knowledge beneficial.
Understanding of processes and architecture related to fulfilment, assurance and billing
Managing cross functional teams
Experience and ability to interact with senior (C-Level) stakeholders
Requirements
4 years + experience in consulting
3 years + experience within telecommunications industry architecting end-2end solutions or leading transformation projects
Previous employment in a consulting company / division
Willingness and ability to travel in Africa up to 75% of the time
Minimum relevant 3 year Bachelor’s degree (postgraduate qualification recommended)
Location: South Africa, Ghana, Kenya, Nigeria, Senegal
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.
Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.
Etisalat Nigeria Job Vacancy for Specialist.Analytics & Consumer Insights-Lagos
Etisalat Nigeria, one of the leading telecommunication company operating in the country is currently recruiting for the position of:
Job Title Specialist.Analytics & Consumer Insights
Location Lagos,NG
Job Summary
Responsible for analysis, profiling, and modelling activity in the areas of propensity and segmentation to increase understanding of the customer behaviour pattern and providing actionable insights in developing strategies that will increase the customer lifetime value on the network.
Principal Functions
Analyze micro profiles of all market segments, design models using customer profile attributes, and develop multiple scenarios to illustrate behavior patterns in creating targeting and positioning campaign strategies.
Develop sensitivity and business models that support direct to consumer marketing programs and maximize execution efficiencies.
Conducts analyses with a focus on experimental design, assessment, execution, measurement of current programs, evaluation of proposed programs, behavioral analysis, data mining, customer segmentation, predictive modeling, performance management, and other relevant statistical analyses.
Analysis and data interpretation in support of direct marketing strategy development, program implementation and evaluation/back-end analysis.
Summarizing analytic findings and integrating with non-traditional data sources (research findings, media surveys, customer behaviors, etc.), when appropriate to enhance campaign development initiatives.
Develop and use all relevant metrics and measures to continually monitor inactivity and revenue generating base and take appropriate actions to ensure consistent usage and reduce inactivity.
Conduct analysis and present findings leading to improved customer identification, attraction and retention techniques and methodologies.
Educational Requirements
A first degree in relevant discipline.
Industry Certification(s) and or Postgraduate/Professional qualification(s) in a related field (an added advantage)
Experience,Skills & Competencies
Three (3) to Five (5) years relevant work experience
Expert knowledge of competitive environment, consumer trends and trade practices in the industry.
Advanced data mining and analytical skills such as SAS and SQL.
Excellent understanding of customer data analysis, propensity modelling and segmentation techniques
Excellent understanding of data manipulation and interrogation techniques, such as data mining and statistical techniques such as linear and logistical regression, CHAID and clustering
Job Title Specialist.Analytics & Consumer Insights
Location Lagos,NG
Job Summary
Responsible for analysis, profiling, and modelling activity in the areas of propensity and segmentation to increase understanding of the customer behaviour pattern and providing actionable insights in developing strategies that will increase the customer lifetime value on the network.
Principal Functions
Analyze micro profiles of all market segments, design models using customer profile attributes, and develop multiple scenarios to illustrate behavior patterns in creating targeting and positioning campaign strategies.
Develop sensitivity and business models that support direct to consumer marketing programs and maximize execution efficiencies.
Conducts analyses with a focus on experimental design, assessment, execution, measurement of current programs, evaluation of proposed programs, behavioral analysis, data mining, customer segmentation, predictive modeling, performance management, and other relevant statistical analyses.
Analysis and data interpretation in support of direct marketing strategy development, program implementation and evaluation/back-end analysis.
Summarizing analytic findings and integrating with non-traditional data sources (research findings, media surveys, customer behaviors, etc.), when appropriate to enhance campaign development initiatives.
Develop and use all relevant metrics and measures to continually monitor inactivity and revenue generating base and take appropriate actions to ensure consistent usage and reduce inactivity.
Conduct analysis and present findings leading to improved customer identification, attraction and retention techniques and methodologies.
Educational Requirements
A first degree in relevant discipline.
Industry Certification(s) and or Postgraduate/Professional qualification(s) in a related field (an added advantage)
Experience,Skills & Competencies
Three (3) to Five (5) years relevant work experience
Expert knowledge of competitive environment, consumer trends and trade practices in the industry.
Advanced data mining and analytical skills such as SAS and SQL.
Excellent understanding of customer data analysis, propensity modelling and segmentation techniques
Excellent understanding of data manipulation and interrogation techniques, such as data mining and statistical techniques such as linear and logistical regression, CHAID and clustering
African Development Bank Jobs For Graduates
African Development Bank (AfDB) established to strengthen dialogue between the Bank and the Government, is recruiting to fill the position below:
Job Title: Learning and Development Assistants, CHRM.3
Reference: ADB/STS/16/001
Location: Nigeria
Grade: GS7
Objectives
The Human Resources Policy Programmes and Strategy Division (CHRM.3) is responsible and implementing staff development and training plans to ensure that the Bank staff at all times the necessary knowledge, skills and competencies and that are continuously being developed for performance excellence in their current job future responsibilities.
The Learning and Development function has grown tremendously in the Bank in the past few years. In 2016, this role has expanded with the approval of the AfDB Academy. The Learning and Development Assistants will support the delivery of learning and training in the Bank.
Duties and Responsibilities
Under the overall supervision and of the Division Manager; overall supervision of the Chief Learning and Development Officer, the incumbent will carry out the following duties:
Learning and Development Administration:
Draft simple learning concepts notes and reports.
Organize attendance of new staff to the induction program; this will involve matching new starters to events, sending out invitations, monitoring responses and updating attendance records.
Organize attendance of other compulsory Bank learning events for all Bank staff.
Assist in handling of learning and development applications.
Assist in the maintenance and updating the team’s library of training providers and training resources.
Ensure the establishment, safe storage and appropriate disposal of centrally held learning and development files.
Support the On-Boarding Coordinator in the delivery of Inductions and On-Boarding events
Assist with the provision of administrative support for the development and dissemination of induction and on-boarding information to all new staff, including web based materials and welcome events.
Assist in undertaking learning and training needs analysis for the Bank.
Assist in the development of annual learning and development plans.
Support the design, co-ordination and maintenance of evaluation records.
Support the learning team in carrying out longer term evaluation activities across the Bank.
Assist the Chief Learning and Development Officer and other Officers with research/projects as appropriate.
Support broader learning and development activities in the Bank.
Training Event Administration:
Setup rooms for training events including arranging coffee breaks and lunches when necessary; changing the layout of furniture, ensuring all required equipment are in place.
Provide delegated support to external service providers.
Prepare training event materials e.g. evaluation forms, delegate lists and any other materials agreed in advance.
Ensure timely distribution of electronic training handouts to all participants.
Manage staff attendances, absences at learning and training events and collate the data for required action .e.g. cost recovery.
Keep track of daily learning, training and development expenditure by supporting the Chief Learning and Development Officer in analyzing L&D spend across the organization by collating expenses by complexes and field offices.
Contribute actively towards team and organizational objectives in line with the business needs of the section and the division.
Support to E-learning:
Support in the storage and update of staff learning historical records.
Provide hands on - support to the e-learning team.
Assist the development of web graphics.
Assist in development of graphics for the marketing of the KLMS in the Bank.
Assist in the maintenance and update of learning and development pages of the Intra-net.
Qualifications/Requirements
Including desirable skills, knowledge and experience:
A minimum of a Bachelor’s Degree (Licence / BAC +3) or its equivalent in any Arts, Social Sciences, Computer Applications, Web Applications or Graphic Designs. A certification or training in learning design and implementation will be an added advantage.
Excellent written and verbal communication in English or French, with a good working knowledge of the other language.
Competence in the use of standard Microsoft software (Word, Excel, PowerPoint, MS Projects); knowledge of SAP would be an added advantage.
Practical experience in administration of knowledge and training is desirable.
Advance IT skills with the ability to design graphics, web pages and update information on the Intranet is a requirement.
Job Title: Learning and Development Assistants, CHRM.3
Reference: ADB/STS/16/001
Location: Nigeria
Grade: GS7
Objectives
The Human Resources Policy Programmes and Strategy Division (CHRM.3) is responsible and implementing staff development and training plans to ensure that the Bank staff at all times the necessary knowledge, skills and competencies and that are continuously being developed for performance excellence in their current job future responsibilities.
The Learning and Development function has grown tremendously in the Bank in the past few years. In 2016, this role has expanded with the approval of the AfDB Academy. The Learning and Development Assistants will support the delivery of learning and training in the Bank.
Duties and Responsibilities
Under the overall supervision and of the Division Manager; overall supervision of the Chief Learning and Development Officer, the incumbent will carry out the following duties:
Learning and Development Administration:
Draft simple learning concepts notes and reports.
Organize attendance of new staff to the induction program; this will involve matching new starters to events, sending out invitations, monitoring responses and updating attendance records.
Organize attendance of other compulsory Bank learning events for all Bank staff.
Assist in handling of learning and development applications.
Assist in the maintenance and updating the team’s library of training providers and training resources.
Ensure the establishment, safe storage and appropriate disposal of centrally held learning and development files.
Support the On-Boarding Coordinator in the delivery of Inductions and On-Boarding events
Assist with the provision of administrative support for the development and dissemination of induction and on-boarding information to all new staff, including web based materials and welcome events.
Assist in undertaking learning and training needs analysis for the Bank.
Assist in the development of annual learning and development plans.
Support the design, co-ordination and maintenance of evaluation records.
Support the learning team in carrying out longer term evaluation activities across the Bank.
Assist the Chief Learning and Development Officer and other Officers with research/projects as appropriate.
Support broader learning and development activities in the Bank.
Training Event Administration:
Setup rooms for training events including arranging coffee breaks and lunches when necessary; changing the layout of furniture, ensuring all required equipment are in place.
Provide delegated support to external service providers.
Prepare training event materials e.g. evaluation forms, delegate lists and any other materials agreed in advance.
Ensure timely distribution of electronic training handouts to all participants.
Manage staff attendances, absences at learning and training events and collate the data for required action .e.g. cost recovery.
Keep track of daily learning, training and development expenditure by supporting the Chief Learning and Development Officer in analyzing L&D spend across the organization by collating expenses by complexes and field offices.
Contribute actively towards team and organizational objectives in line with the business needs of the section and the division.
Support to E-learning:
Support in the storage and update of staff learning historical records.
Provide hands on - support to the e-learning team.
Assist the development of web graphics.
Assist in development of graphics for the marketing of the KLMS in the Bank.
Assist in the maintenance and update of learning and development pages of the Intra-net.
Qualifications/Requirements
Including desirable skills, knowledge and experience:
A minimum of a Bachelor’s Degree (Licence / BAC +3) or its equivalent in any Arts, Social Sciences, Computer Applications, Web Applications or Graphic Designs. A certification or training in learning design and implementation will be an added advantage.
Excellent written and verbal communication in English or French, with a good working knowledge of the other language.
Competence in the use of standard Microsoft software (Word, Excel, PowerPoint, MS Projects); knowledge of SAP would be an added advantage.
Practical experience in administration of knowledge and training is desirable.
Advance IT skills with the ability to design graphics, web pages and update information on the Intranet is a requirement.
Examinations Officers Needed At British Council
The British Council is the world's leading cultural relations organization and creates opportunities for people in the UK and worldwide to understand each other, to work together and learn from one another. We see this as crucial to building secure, more prosperous and sustainable futures for us all.
We build trust and understanding between different countries and cultures and develop strong international links that are of benefit to people in Britain and the rest of the world.
The British Council is recruiting to fill the below position of:
Job Title: Examinations Officer
Location: Lagos
Region: Sub Saharan Africa
Department: English & Exams
Job Category: Exams
Pay Band: 4
Purpose of Job
To support Examination Services in Nigeria in delivering examinations on behalf of UK examination boards.
To provide a great branded customer experience for our clients and to maintain them at the highest professional standards as set out in the British Council's QCA (Quality and Compliance Standards), project outcomes, examinations boards and partner requirements.
The following are particularly important in the way we work:
We are completely compliant in all aspects of examination delivery. we are entrepreneurial in seeking and exploiting new opportunities;
We are clear and confident about our offer to partners and customers: access to UK excellence; our reputation as a trusted partner and provider; our ability to work across sectors; our access to international networks;
We put our values - people, creativity, mutuality, professionalism, integrity - at the heart of our work. We are committed to equal opportunity and to the celebration and promotion of diversity and inclusion.
We focus on delivering excellence to the customer in order to achieve maximum impact;
We work with and through partners to ensure that our work is relevant and to increase impact and sustainability;
We are forward-thinking in our use of new technologies to communicate with our audiences and to deliver services;
Accountabilities and Responsibilities
(including people management and finance)
As Exams Officer, the post holder will be line managed by the Assistant Country Exams Manager
This role will support delivery of the different examinations administered from the Lagos office.
Finance: all British Council standards for managing finances are met with relation to income reconciliations, cash handling, managing POs, managing contracts and procurement.
Information Knowledge Management: Manage information created and received in compliance with the Council's information management standards, policies, the UK Data Protection Principles and local legislation.
All administrative procedures are in full compliance with Examination boards, Partners and EQCA standards.
Reliability: to ensure examinations are delivered securely according to board requirements
Quality and Compliance: to deliver a high standard of customer service as measured by our own Exams Quality and Compliance Assessment, Customer Service Standards and examination boards as required.
Main Duties
Administration of examinations in Lagos
Exam registration procedures including receiving and collating registration forms for the Lagos area: exam board registration portals, payments and exams correspondence including dispatch of results, entering and retrieving data on CIE Direct, IWAS as the case may be
Overseeing and taking delivery of examinations materials and checking them prior to exams commencing, packing and returning scripts daily, maintaining logs appropriately.
Preparing candidate registration forms.
Answering enquiries about exams.
Exam Delivery:
Delivering Examinations on test days which includes:
Supervision of venue staff
Ensuring adherence to examination day procedures
Post-Examination administration:
Secure and accurate despatch of test answers and materials to the examination board. Maintaining accurate logs of examination paper movements.
Shredding examination materials while recording this in accordance with PSN standards and keeping accurate records of the movement of live materials when delegated by the ACEM
To keep a database of suspected malpractice cases
Using up-to-date knowledge of PSN and IWAS/ESOLCOMMS to generate test report forms and jagged profiles when delegated by the ACEM
Effective delegation of duties when absent on leave or through illness etc.
Venue Staff:
Venue staff creation and payment.
To be part of the recruitment, training and monitoring team for venue staff.
To schedule venue staff for examination sessions.
Exams Team Support:
To assist in planning teacher training events for CIE attached and potential attached schools
To assist the Lagos Exams team in delivery of schools-specific events.
To assist Exam/Grant Funded Services (GFS) project managers in delivery of Education/Skills-specific events, including assisting with managing relationships with stakeholders.
To manage recruitment, training, monitoring of support staff for the Lagos exams team.
To support the IELTS team in maintaining logs of preparation materials for IELTS
To support the IELTS team in managing IELTS preparation courses in Nigeria
Marketing & Customer Service:
To follow a programme of visits to schools to build relationships with existing and potential clients to expand the business.
To assist the Regional Sales Manager in collecting qualitative and quantitative marketing data in order to contribute to the marketing action plan and support business development.
Seeking and using customer feedback to improve service delivery.
To assist in customer service, delivery of other examinations and other duties as required in this small office, especially in times of staff absences.
To assist the ACEM in appropriate marketing of CIE and other examinations in Lagos and Northern Nigeria
Finance:
To prepare and submit income reconciliations to agreed timescales.
To record income correctly on the FABS system and in a timely manner.
To process payment on time for support staff we engage in test administration
To comply with Contract and Procurement standards.
Key Relationships
Internal: Country Exams Manager, Deputy Country Exams Manager, Assistant Country Exams Manager, Head of Marketing, IELTS Administrator, Assistant IELTS Administrator, Training Manager, Customer Service Manager, Regional Sales Managers, Centre Manager Port Harcourt, Exams Officers in Lagos and Port Harcourt, Customer Service Staff Nigeria, Finance Manager Nigeria. Schools and Project Managers etc
External: CIE, Edexcel, AQA UK and SSA representatives, School Principals, Schools examinations co-ordinators, AISEN, APEN and other professional teaching associations, IELTS RMT, IELTS Examiners, venue staff, enquirers, candidates, Regional Exams Manager.
Other Important Features or Requirements of the job
(e.g. travel, unsocial/evening hours, restrictions on employment etc)
Flexible working hours during peak periods (May/June & November/December) for CIE, ACCA, University of London etc is required. Examination delivery deadlines are absolute; therefore, out of hours working may be required in order to meet these deadlines.
Test deadlines are absolute; therefore, out of office hours working may be required to meet these deadlines. Travel to administer/monitor examinations in centres outside of Lagos may be required. Overnight stays and weekend working may be required.
IELTS tests are usually held on Saturdays and Sundays and some early evenings. Professional and vocational examinations are also occasionally held on Saturdays. Rostered working on Saturdays, Sundays and some evenings is required. Travel to administer/monitor these tests in centres outside of Lagos is required.
Person Specification
Behaviours
Essential:
Working together (essential): Establishing a genuinely common goal with others.
Making it happen (essential):
Being Accountable (more demanding)
Assessment stage
Interview:
Creating Shared Purpose (essential)
Shaping the future (essential): Look for ways in which we can do things better.
Connecting with others (essential): Making regular opportunities to understand others better.
Assessment stage
These behaviours will be needed to successfully carry out the role, but will not be assessed for recruitment purposes:
Skills and Knowledge
Essential:
Marketing and Customer Service - Level 1
Computer Skills - Level 1
English Language proficiency to IELTS band 7.5 in all areas (or equivalent).
Desirable:
Knowledge of the education and qualification systems in the UK and Nigeria
Assessment Stage
Short listing & Interview:
Experience
Essential:
Dealing with customers and enquiries in a service environment.
Working quickly and accurately to tight deadlines.
Experience of handling and reporting on payments from customers.
Providing and monitoring service within quality standards.
Desirable:
Experience of delivering examinations in a timely and secure manner.
Managing and training casual staff
Assessment Stage
Short listing & Interview:
Qualifications
Essential:
Secondary School Education up to ‘A’ Level standard
Desirable:
A qualification in examinations management.
We build trust and understanding between different countries and cultures and develop strong international links that are of benefit to people in Britain and the rest of the world.
The British Council is recruiting to fill the below position of:
Job Title: Examinations Officer
Location: Lagos
Region: Sub Saharan Africa
Department: English & Exams
Job Category: Exams
Pay Band: 4
Purpose of Job
To support Examination Services in Nigeria in delivering examinations on behalf of UK examination boards.
To provide a great branded customer experience for our clients and to maintain them at the highest professional standards as set out in the British Council's QCA (Quality and Compliance Standards), project outcomes, examinations boards and partner requirements.
The following are particularly important in the way we work:
We are completely compliant in all aspects of examination delivery. we are entrepreneurial in seeking and exploiting new opportunities;
We are clear and confident about our offer to partners and customers: access to UK excellence; our reputation as a trusted partner and provider; our ability to work across sectors; our access to international networks;
We put our values - people, creativity, mutuality, professionalism, integrity - at the heart of our work. We are committed to equal opportunity and to the celebration and promotion of diversity and inclusion.
We focus on delivering excellence to the customer in order to achieve maximum impact;
We work with and through partners to ensure that our work is relevant and to increase impact and sustainability;
We are forward-thinking in our use of new technologies to communicate with our audiences and to deliver services;
Accountabilities and Responsibilities
(including people management and finance)
As Exams Officer, the post holder will be line managed by the Assistant Country Exams Manager
This role will support delivery of the different examinations administered from the Lagos office.
Finance: all British Council standards for managing finances are met with relation to income reconciliations, cash handling, managing POs, managing contracts and procurement.
Information Knowledge Management: Manage information created and received in compliance with the Council's information management standards, policies, the UK Data Protection Principles and local legislation.
All administrative procedures are in full compliance with Examination boards, Partners and EQCA standards.
Reliability: to ensure examinations are delivered securely according to board requirements
Quality and Compliance: to deliver a high standard of customer service as measured by our own Exams Quality and Compliance Assessment, Customer Service Standards and examination boards as required.
Main Duties
Administration of examinations in Lagos
Exam registration procedures including receiving and collating registration forms for the Lagos area: exam board registration portals, payments and exams correspondence including dispatch of results, entering and retrieving data on CIE Direct, IWAS as the case may be
Overseeing and taking delivery of examinations materials and checking them prior to exams commencing, packing and returning scripts daily, maintaining logs appropriately.
Preparing candidate registration forms.
Answering enquiries about exams.
Exam Delivery:
Delivering Examinations on test days which includes:
Supervision of venue staff
Ensuring adherence to examination day procedures
Post-Examination administration:
Secure and accurate despatch of test answers and materials to the examination board. Maintaining accurate logs of examination paper movements.
Shredding examination materials while recording this in accordance with PSN standards and keeping accurate records of the movement of live materials when delegated by the ACEM
To keep a database of suspected malpractice cases
Using up-to-date knowledge of PSN and IWAS/ESOLCOMMS to generate test report forms and jagged profiles when delegated by the ACEM
Effective delegation of duties when absent on leave or through illness etc.
Venue Staff:
Venue staff creation and payment.
To be part of the recruitment, training and monitoring team for venue staff.
To schedule venue staff for examination sessions.
Exams Team Support:
To assist in planning teacher training events for CIE attached and potential attached schools
To assist the Lagos Exams team in delivery of schools-specific events.
To assist Exam/Grant Funded Services (GFS) project managers in delivery of Education/Skills-specific events, including assisting with managing relationships with stakeholders.
To manage recruitment, training, monitoring of support staff for the Lagos exams team.
To support the IELTS team in maintaining logs of preparation materials for IELTS
To support the IELTS team in managing IELTS preparation courses in Nigeria
Marketing & Customer Service:
To follow a programme of visits to schools to build relationships with existing and potential clients to expand the business.
To assist the Regional Sales Manager in collecting qualitative and quantitative marketing data in order to contribute to the marketing action plan and support business development.
Seeking and using customer feedback to improve service delivery.
To assist in customer service, delivery of other examinations and other duties as required in this small office, especially in times of staff absences.
To assist the ACEM in appropriate marketing of CIE and other examinations in Lagos and Northern Nigeria
Finance:
To prepare and submit income reconciliations to agreed timescales.
To record income correctly on the FABS system and in a timely manner.
To process payment on time for support staff we engage in test administration
To comply with Contract and Procurement standards.
Key Relationships
Internal: Country Exams Manager, Deputy Country Exams Manager, Assistant Country Exams Manager, Head of Marketing, IELTS Administrator, Assistant IELTS Administrator, Training Manager, Customer Service Manager, Regional Sales Managers, Centre Manager Port Harcourt, Exams Officers in Lagos and Port Harcourt, Customer Service Staff Nigeria, Finance Manager Nigeria. Schools and Project Managers etc
External: CIE, Edexcel, AQA UK and SSA representatives, School Principals, Schools examinations co-ordinators, AISEN, APEN and other professional teaching associations, IELTS RMT, IELTS Examiners, venue staff, enquirers, candidates, Regional Exams Manager.
Other Important Features or Requirements of the job
(e.g. travel, unsocial/evening hours, restrictions on employment etc)
Flexible working hours during peak periods (May/June & November/December) for CIE, ACCA, University of London etc is required. Examination delivery deadlines are absolute; therefore, out of hours working may be required in order to meet these deadlines.
Test deadlines are absolute; therefore, out of office hours working may be required to meet these deadlines. Travel to administer/monitor examinations in centres outside of Lagos may be required. Overnight stays and weekend working may be required.
IELTS tests are usually held on Saturdays and Sundays and some early evenings. Professional and vocational examinations are also occasionally held on Saturdays. Rostered working on Saturdays, Sundays and some evenings is required. Travel to administer/monitor these tests in centres outside of Lagos is required.
Person Specification
Behaviours
Essential:
Working together (essential): Establishing a genuinely common goal with others.
Making it happen (essential):
Being Accountable (more demanding)
Assessment stage
Interview:
Creating Shared Purpose (essential)
Shaping the future (essential): Look for ways in which we can do things better.
Connecting with others (essential): Making regular opportunities to understand others better.
Assessment stage
These behaviours will be needed to successfully carry out the role, but will not be assessed for recruitment purposes:
Skills and Knowledge
Essential:
Marketing and Customer Service - Level 1
Computer Skills - Level 1
English Language proficiency to IELTS band 7.5 in all areas (or equivalent).
Desirable:
Knowledge of the education and qualification systems in the UK and Nigeria
Assessment Stage
Short listing & Interview:
Experience
Essential:
Dealing with customers and enquiries in a service environment.
Working quickly and accurately to tight deadlines.
Experience of handling and reporting on payments from customers.
Providing and monitoring service within quality standards.
Desirable:
Experience of delivering examinations in a timely and secure manner.
Managing and training casual staff
Assessment Stage
Short listing & Interview:
Qualifications
Essential:
Secondary School Education up to ‘A’ Level standard
Desirable:
A qualification in examinations management.
Friday 12 February 2016
Training and Consulting Company Jobs for Marketers in Lagos
Simeons Pivot Resources - A Training and Consulting Company situated in Ikoyi, Lagos State, requires the services of a competent, self-motivated and passionate individuals who is well experienced in marketing training programs in a consulting company to fill the position below:
Job Title: Marketer
Location: Ikoyi, Lagos
Job Type: Full Time
Responsibilities
Generating new clients for the company
Marketing and selling of training programs to clients
Provide prompt and courteous service to customers
Ensuring that effective methods are put into place
To ensure client satisfaction and consistent growth in revenue
Achieving annually agreed objectives including target revenue and other targets
Ensure proper management of account
Must be able to manage clients for more business
Create a good personal encounter whether through telephone or in person
Develop business proposals for new and existing customers
Qualification/Experience
A minimum of ND/NCE in marketing or a related discipline
Experience in marketing or in a training/consulting company is an added advantage
Professional Certification in a related course.
At least 1-3 years experience in Marketing or in a Training/Consulting Company
Knowledge, Skills and Competency
Excellent knowledge of a wide range of marketing techniques and concepts
Be an excellent communicator
Must be able to handle the day to day responsibilities
Must be computer literate
Courteous and polite
Commercial awareness
Be well presented with a professional manner
Be able to work with target
Be able to respond well to pressure
Confident and self-motivated
Excellent team player
Remuneration
Salary: N40,000 + Commission.
How to Apply
Interested and qualified candidates should send their CV's to: info@simeonspivot.com with position and location as subject title e.g Marketer (Ikoyi, Lagos State).
Note: If you are not qualified for this position please do not apply. Only qualified and shortlisted candidates will be contacted.
Application Deadline 29th February, 2016.
Job Title: Marketer
Location: Ikoyi, Lagos
Job Type: Full Time
Responsibilities
Generating new clients for the company
Marketing and selling of training programs to clients
Provide prompt and courteous service to customers
Ensuring that effective methods are put into place
To ensure client satisfaction and consistent growth in revenue
Achieving annually agreed objectives including target revenue and other targets
Ensure proper management of account
Must be able to manage clients for more business
Create a good personal encounter whether through telephone or in person
Develop business proposals for new and existing customers
Qualification/Experience
A minimum of ND/NCE in marketing or a related discipline
Experience in marketing or in a training/consulting company is an added advantage
Professional Certification in a related course.
At least 1-3 years experience in Marketing or in a Training/Consulting Company
Knowledge, Skills and Competency
Excellent knowledge of a wide range of marketing techniques and concepts
Be an excellent communicator
Must be able to handle the day to day responsibilities
Must be computer literate
Courteous and polite
Commercial awareness
Be well presented with a professional manner
Be able to work with target
Be able to respond well to pressure
Confident and self-motivated
Excellent team player
Remuneration
Salary: N40,000 + Commission.
How to Apply
Interested and qualified candidates should send their CV's to: info@simeonspivot.com with position and location as subject title e.g Marketer (Ikoyi, Lagos State).
Note: If you are not qualified for this position please do not apply. Only qualified and shortlisted candidates will be contacted.
Application Deadline 29th February, 2016.
Regional Sales Manager Needed At MTN
MTN Nigeria, the leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable.
It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
Job Title: Regional Sales Manager
Job Details
To implement the sales strategy within the regional environment to ensure that regional targets across the full range of products is achieved.
To manage and lead the regional sales team towards sales, distribution and availability of MTN products.
To drive MTNN’s growth aspirations
Coordinate regional sales activities and ensure synergy with other activities within and outside the department /region and contribute in developing and executing the sub-regional business plan.
Review sales operations in region ensuring operational objectives are accomplished, identifying trends, providing input into sales forecasting and ensuring optimum service levels are achieved and maintained.
Conduct competitive research on competitors’ strategy for implementing sales within the region and develop counter measures to increase sales.
Build and maintain good relationship with Partners to ensure their profitability and achievement of MTN objectives in the sub-region
Attend sales team meetings on a periodic basis to communicate product strategies, upcoming objectives and exchange ideas on how to support Trade Partners achieve their targets promote products.
Monitor and prepare periodic report on sales and generate periodic sales performance reports for region for management review.
Ensure partners full participation in the territorial engine room.
Manage regional P&L to ensure a profitable and sustainable operation.
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Drive the execution of all channel strategies and initiatives in the sub-region
Conduct research and trend analysis of market and competition, review sales performance and trends and identify new prospects and sales opportunities for the region.
Identify training requirements of partners, develop program to address (product) knowledge gap of distributors and monitor distributors and dealers activities to ensure their operations are in alignment with MTN business objectives.
Job Condition:
Normal MTNN working conditions
May be required to work extended hours
Occasional local travel as required
Requirements
Experience & Training:
First degree in Marketing, Business Administration of relevant degree from a reputable University
Possession of a Master's degree may be an added advantage
At least 8 years’ experience in service industry and/ or cellular/ telecommunications and/ or operational management including:
2 years sales management experience
Proven track record in sales/ distributor account management
Distribution planning
Leadership Management
GSM conventions
Customer relationship management
Customer management experience
Minimum Qualification
BA, B.Ed, HND, B.Sc or B.Tech
It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
Job Title: Regional Sales Manager
Job Details
To implement the sales strategy within the regional environment to ensure that regional targets across the full range of products is achieved.
To manage and lead the regional sales team towards sales, distribution and availability of MTN products.
To drive MTNN’s growth aspirations
Coordinate regional sales activities and ensure synergy with other activities within and outside the department /region and contribute in developing and executing the sub-regional business plan.
Review sales operations in region ensuring operational objectives are accomplished, identifying trends, providing input into sales forecasting and ensuring optimum service levels are achieved and maintained.
Conduct competitive research on competitors’ strategy for implementing sales within the region and develop counter measures to increase sales.
Build and maintain good relationship with Partners to ensure their profitability and achievement of MTN objectives in the sub-region
Attend sales team meetings on a periodic basis to communicate product strategies, upcoming objectives and exchange ideas on how to support Trade Partners achieve their targets promote products.
Monitor and prepare periodic report on sales and generate periodic sales performance reports for region for management review.
Ensure partners full participation in the territorial engine room.
Manage regional P&L to ensure a profitable and sustainable operation.
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Drive the execution of all channel strategies and initiatives in the sub-region
Conduct research and trend analysis of market and competition, review sales performance and trends and identify new prospects and sales opportunities for the region.
Identify training requirements of partners, develop program to address (product) knowledge gap of distributors and monitor distributors and dealers activities to ensure their operations are in alignment with MTN business objectives.
Job Condition:
Normal MTNN working conditions
May be required to work extended hours
Occasional local travel as required
Requirements
Experience & Training:
First degree in Marketing, Business Administration of relevant degree from a reputable University
Possession of a Master's degree may be an added advantage
At least 8 years’ experience in service industry and/ or cellular/ telecommunications and/ or operational management including:
2 years sales management experience
Proven track record in sales/ distributor account management
Distribution planning
Leadership Management
GSM conventions
Customer relationship management
Customer management experience
Minimum Qualification
BA, B.Ed, HND, B.Sc or B.Tech
Economist Needed At World Bank
The World Bank, a member of the World Bank Group, is a vital source of financial and technical assistance to developing countries around the world. Our mission is to fight poverty with passion and professionalism for lasting results and to help people help themselves and their environment by providing resources, sharing knowledge, building capacity and forging partnerships in the public and private sectors.
Job Title: Economist
Background / General description: The World Bank Group (WBG) twin goals of ending extreme poverty and promoting shared prosperity reflect a new global landscape: one in which developing countries have an unprecedented opportunity to end extreme poverty within a generation. The WBG will face traditional and new challenges as it works with partners to reach those who live in extreme and moderate poverty. Indeed, many of those who emerged from poverty in recent years remain vulnerable to shocks and slowdowns in growth. Concerted efforts to equalize opportunities are necessary for substantial improvements in shared prosperity. Reaching the ambitious WBG twin goals will require high and sustained economic growth across the developing world that also translates more effectively into poverty reduction in each country. This kind of robust, sustainable, inclusive growth—that achieves the maximum possible increase in living standards of the less well-off—is not business as usual, and has important implications for the WBG. In particular, the quest for economic growth, poverty reduction and shared prosperity can no longer be seen as separate, nor can policy options be viewed as a trade-off between economic growth and poverty reduction. At the same time, these priorities must be consistent with each country’s economic, social and institutional context and challenges—there is no one-size-fits-all solution. Ultimately, the twin goals demand a sharper, country-specific understanding of the constraints to growth and the trade-offs that available macro and sectoral policy choices entail, to promote substantial improvements in the welfare of the less well-off. The WBG’s first joint strategy seeks to position the institution to deliver better for its clients by: (1) maximizing development impact by identifying and tackling the most difficult development challenges; (2) promoting scaled-up partnerships strategically aligned with the goals; and (3) convening public and private resources, expertise and ideas. Poverty Global Practice In order to achieve this, the institution is organized around fourteen global practices (GP) and five cross-cutting solution areas (CCSA), one of which is the Poverty Global Practice (Poverty GP). The Poverty GP plays three key –leading and supportive– roles: sectoral integrator at country level; generator of knowledge and dialogue; and operational solutions supporter. The country-level work of the poverty global practice typically falls under one or more of the following three streams: Laying the foundations for evidence-based policy by strengthening data on household welfare: this is the foundational work, mostly delivered through TA and occasionally through statistical capacity-building investment operations, to support the design and implementation of household surveys, provide advice on best-practice methodologies for estimating household welfare, poverty, and shared prosperity, and build capacity and strengthen country systems for collecting data on and monitoring household welfare. Defining the agenda through integrative analysis and dialogue: this stream of work has focused on using the household-level data, wherever available, to undertake integrative analyses to inform the policy dialogue and advance the poverty reduction and shared prosperity agenda and priorities at the regional, national and occasionally sub-national levels. Delivering operational solutions: this stream of work focuses on collaborating with internal and external partners to translate the upstream analytics into concrete implementable measures and support the implementation of particular interventions aimed at reducing poverty. This includes supporting the preparation of Systematic Country Diagnostics and Country Partnership Frameworks, as well as the analysis of poverty and social impacts of Bank operations. The development and flow of global knowledge within the practice is facilitated through four cross-cutting global solution areas, each of which is led by a thematic Lead Economist.
These are:
(i) Poverty monitoring and statistical capacity building,
(ii) Markets and institutions for poverty reduction and shared prosperity,
(iii) Fiscal and social policy for poverty reduction and shared prosperity, and
(iv) Resilience to shocks and sustainability of poverty reduction and shared prosperity. The AFR poverty program is currently active in 47 countries. Across the continent and also in Nigeria, tasks range from foundational work in statistical system-strengthening to upstream analyses aimed at informing policy priorities for reducing poverty and enhancing shared prosperity, to more granular downstream analyses in support of operational solutions. Country-level trust funds from various bilateral development partners support our work in a number of AFR countries. As in other regions, the poverty practice is centrally involved (in some cases leading) in all the planned SCDs in AFR, and is also responsible for poverty and shared prosperity monitoring at the regional level. Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment
Duties and Accountabilities:
The selected candidate will be based in Abuja, Nigeria, and will lead or support poverty programs in that country, as well as (to a lower extent) in other selected African countries. Like all members of the poverty global practice, the candidate will also be expected to contribute to the global knowledge base of the practice. In particular, the selected candidate will be expected to: o Examining labor markets and jobs outcomes – with a focus on improving employment opportunities and mobility for vulnerable households and women, o Analyzing the distributional impact of fiscal, social and other sector policies and investments, and assessing their role in promoting equity and gender equality;
• Advise country and sectoral teams on how to address poverty, equity, gender issues and promote evidence based decision making with support for country assistance strategies, policy loans, investment operations, and other country and regional analytic products.
• Contribute to the development of regional public goods in statistical development, including regional and global statistical initiatives for data sharing and analysis.
• Engage in operational and policy dialogue with clients to design and deliver innovative analytical work, capacity building services, financial products and technical assistance.
• Participate and lead teams to provide knowledge (analytical work, technical assistance, capacity building), financial and convening services in at least one of the following areas: o Providing technical assistance to client countries in the design and implementation of household surveys and best-practice methodologies for estimating and monitoring poverty and household welfare more broadly; o Using and developing new and innovative frameworks, instruments and technologies to monitor poverty, equity and gender trends; and to store, process, share and analyze data; o Designing and implementing top quality analytical work on poverty, gender and equity, including diagnostics of mobility, vulnerability, multi-dimensional poverty, and agency and voice; Selection Criteria: Demonstrated strength in at least one of the three streams of work around which the poverty global practice’s country-level programs are structured. Experience in more than one of those work streams is desirable. • Technical and Quantitative Skills as an Applied Development Microeconomist - Has experience in microeconometrics and statistical modeling - designing, implementing household surveys & performing complex econometric analysis.
• Written and Verbal Communication - Delivers information effectively in support of team or workgroup
• Lead and Innovate - Develops innovative solutions.
• Deliver Results for Clients- Proactively addresses clients’ stated and unstated needs.
• Collaborate Within Teams and Across Boundaries- Collaborates across boundaries, gives own perspective and willingly receives diverse perspectives.
• Create, Apply and Share Knowledge- Applies knowledge across WBG to strengthen solutions for internal and/or external clients.
• Make Smart Decisions- Interprets a wide range of information and pushes to move forward.
• General Economic Knowledge and Analytical Skills - Possesses a demonstrated track record of working with economic and sectoral data and analytical tools and models to conduct economic analyses and produce user-friendly written outputs; understands underlying statistical concepts.
• Knowledge and Experience in Development Arena - Understands policy making process; distills operationally relevant recommendations/lessons for clients.
• Policy Dialogue Skills - Identifies and assesses policy issues and plays an active role in the dialogue with the government and/or other stakeholders.
• Integrative Skills - Working to develop an integrated view across all facets of current sector.
OTHER SELECTION CRITERIA
• A personal commitment to development and to fighting poverty and to reducing gender inequality. • Master’s or PhD degree in economics or related field (PhD is desirable) and a minimum of 2-5 years of relevant operational/practitioner experience.
• Ability to work with staff from all levels and to mentor, coach and motivate more junior staff. • Excellent written and oral communication skills.
• Intermediate French in addition to English is desirable. The World Bank Group is committed to achieving diversity in terms of gender, nationality, culture and educational background. Individuals with disabilities are equally encouraged to apply. All applications will be treated in the strictest confidence.
• Excellent quantitative and analytical background with a record of high quality analytical work in the areas outline above. Publications in peer reviewed journals are desirable.
• Experience as a practitioner in developing and/or transition countries is desirable. • Experience with operational programs (including capacity building) for poverty reduction, labor markets, and gender equity is a plus.
• Superb interpersonal skills; ability to collaborate effectively with multi-disciplinary teams, and to listen and integrate ideas from varied sources, governments, NGOs and donors, while being diplomatic and sensitive to cultural, political and gender issues.
Click here to apply
Job Title: Economist
Background / General description: The World Bank Group (WBG) twin goals of ending extreme poverty and promoting shared prosperity reflect a new global landscape: one in which developing countries have an unprecedented opportunity to end extreme poverty within a generation. The WBG will face traditional and new challenges as it works with partners to reach those who live in extreme and moderate poverty. Indeed, many of those who emerged from poverty in recent years remain vulnerable to shocks and slowdowns in growth. Concerted efforts to equalize opportunities are necessary for substantial improvements in shared prosperity. Reaching the ambitious WBG twin goals will require high and sustained economic growth across the developing world that also translates more effectively into poverty reduction in each country. This kind of robust, sustainable, inclusive growth—that achieves the maximum possible increase in living standards of the less well-off—is not business as usual, and has important implications for the WBG. In particular, the quest for economic growth, poverty reduction and shared prosperity can no longer be seen as separate, nor can policy options be viewed as a trade-off between economic growth and poverty reduction. At the same time, these priorities must be consistent with each country’s economic, social and institutional context and challenges—there is no one-size-fits-all solution. Ultimately, the twin goals demand a sharper, country-specific understanding of the constraints to growth and the trade-offs that available macro and sectoral policy choices entail, to promote substantial improvements in the welfare of the less well-off. The WBG’s first joint strategy seeks to position the institution to deliver better for its clients by: (1) maximizing development impact by identifying and tackling the most difficult development challenges; (2) promoting scaled-up partnerships strategically aligned with the goals; and (3) convening public and private resources, expertise and ideas. Poverty Global Practice In order to achieve this, the institution is organized around fourteen global practices (GP) and five cross-cutting solution areas (CCSA), one of which is the Poverty Global Practice (Poverty GP). The Poverty GP plays three key –leading and supportive– roles: sectoral integrator at country level; generator of knowledge and dialogue; and operational solutions supporter. The country-level work of the poverty global practice typically falls under one or more of the following three streams: Laying the foundations for evidence-based policy by strengthening data on household welfare: this is the foundational work, mostly delivered through TA and occasionally through statistical capacity-building investment operations, to support the design and implementation of household surveys, provide advice on best-practice methodologies for estimating household welfare, poverty, and shared prosperity, and build capacity and strengthen country systems for collecting data on and monitoring household welfare. Defining the agenda through integrative analysis and dialogue: this stream of work has focused on using the household-level data, wherever available, to undertake integrative analyses to inform the policy dialogue and advance the poverty reduction and shared prosperity agenda and priorities at the regional, national and occasionally sub-national levels. Delivering operational solutions: this stream of work focuses on collaborating with internal and external partners to translate the upstream analytics into concrete implementable measures and support the implementation of particular interventions aimed at reducing poverty. This includes supporting the preparation of Systematic Country Diagnostics and Country Partnership Frameworks, as well as the analysis of poverty and social impacts of Bank operations. The development and flow of global knowledge within the practice is facilitated through four cross-cutting global solution areas, each of which is led by a thematic Lead Economist.
These are:
(i) Poverty monitoring and statistical capacity building,
(ii) Markets and institutions for poverty reduction and shared prosperity,
(iii) Fiscal and social policy for poverty reduction and shared prosperity, and
(iv) Resilience to shocks and sustainability of poverty reduction and shared prosperity. The AFR poverty program is currently active in 47 countries. Across the continent and also in Nigeria, tasks range from foundational work in statistical system-strengthening to upstream analyses aimed at informing policy priorities for reducing poverty and enhancing shared prosperity, to more granular downstream analyses in support of operational solutions. Country-level trust funds from various bilateral development partners support our work in a number of AFR countries. As in other regions, the poverty practice is centrally involved (in some cases leading) in all the planned SCDs in AFR, and is also responsible for poverty and shared prosperity monitoring at the regional level. Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment
Duties and Accountabilities:
The selected candidate will be based in Abuja, Nigeria, and will lead or support poverty programs in that country, as well as (to a lower extent) in other selected African countries. Like all members of the poverty global practice, the candidate will also be expected to contribute to the global knowledge base of the practice. In particular, the selected candidate will be expected to: o Examining labor markets and jobs outcomes – with a focus on improving employment opportunities and mobility for vulnerable households and women, o Analyzing the distributional impact of fiscal, social and other sector policies and investments, and assessing their role in promoting equity and gender equality;
• Advise country and sectoral teams on how to address poverty, equity, gender issues and promote evidence based decision making with support for country assistance strategies, policy loans, investment operations, and other country and regional analytic products.
• Contribute to the development of regional public goods in statistical development, including regional and global statistical initiatives for data sharing and analysis.
• Engage in operational and policy dialogue with clients to design and deliver innovative analytical work, capacity building services, financial products and technical assistance.
• Participate and lead teams to provide knowledge (analytical work, technical assistance, capacity building), financial and convening services in at least one of the following areas: o Providing technical assistance to client countries in the design and implementation of household surveys and best-practice methodologies for estimating and monitoring poverty and household welfare more broadly; o Using and developing new and innovative frameworks, instruments and technologies to monitor poverty, equity and gender trends; and to store, process, share and analyze data; o Designing and implementing top quality analytical work on poverty, gender and equity, including diagnostics of mobility, vulnerability, multi-dimensional poverty, and agency and voice; Selection Criteria: Demonstrated strength in at least one of the three streams of work around which the poverty global practice’s country-level programs are structured. Experience in more than one of those work streams is desirable. • Technical and Quantitative Skills as an Applied Development Microeconomist - Has experience in microeconometrics and statistical modeling - designing, implementing household surveys & performing complex econometric analysis.
• Written and Verbal Communication - Delivers information effectively in support of team or workgroup
• Lead and Innovate - Develops innovative solutions.
• Deliver Results for Clients- Proactively addresses clients’ stated and unstated needs.
• Collaborate Within Teams and Across Boundaries- Collaborates across boundaries, gives own perspective and willingly receives diverse perspectives.
• Create, Apply and Share Knowledge- Applies knowledge across WBG to strengthen solutions for internal and/or external clients.
• Make Smart Decisions- Interprets a wide range of information and pushes to move forward.
• General Economic Knowledge and Analytical Skills - Possesses a demonstrated track record of working with economic and sectoral data and analytical tools and models to conduct economic analyses and produce user-friendly written outputs; understands underlying statistical concepts.
• Knowledge and Experience in Development Arena - Understands policy making process; distills operationally relevant recommendations/lessons for clients.
• Policy Dialogue Skills - Identifies and assesses policy issues and plays an active role in the dialogue with the government and/or other stakeholders.
• Integrative Skills - Working to develop an integrated view across all facets of current sector.
OTHER SELECTION CRITERIA
• A personal commitment to development and to fighting poverty and to reducing gender inequality. • Master’s or PhD degree in economics or related field (PhD is desirable) and a minimum of 2-5 years of relevant operational/practitioner experience.
• Ability to work with staff from all levels and to mentor, coach and motivate more junior staff. • Excellent written and oral communication skills.
• Intermediate French in addition to English is desirable. The World Bank Group is committed to achieving diversity in terms of gender, nationality, culture and educational background. Individuals with disabilities are equally encouraged to apply. All applications will be treated in the strictest confidence.
• Excellent quantitative and analytical background with a record of high quality analytical work in the areas outline above. Publications in peer reviewed journals are desirable.
• Experience as a practitioner in developing and/or transition countries is desirable. • Experience with operational programs (including capacity building) for poverty reduction, labor markets, and gender equity is a plus.
• Superb interpersonal skills; ability to collaborate effectively with multi-disciplinary teams, and to listen and integrate ideas from varied sources, governments, NGOs and donors, while being diplomatic and sensitive to cultural, political and gender issues.
Click here to apply
Food And Beverage Manger Needed At S&S Hotels and Suites
S&S hotels and suites remain the hotel of choice for the business traveler who requires a convenient central location offering a welcome haven that feels like a second home and the unrivalled services personified by the warmth and dedication of our staff, as well as the discerning leisure traveler
seeking the captivating dining and limitless nightlife destinations within walking distance of the hotel.
S&S hotels and suites is recruiting to fill the position below:
Job Title: Food and Beverage Manager
Location: Lagos
Requirements
HND/Degree in Hotel Catering Management in a recognized institution.
He must be a human and material manager with a cheerful disposition, and ready to assist at all times.
The ideal F&B manager must be service-oriented and strong, and be able to use his initiative to better the hotel.
How to Apply
Interested and qualified candidate should send their applications and CV's to: reservations@sshotelsandsuites.com
Application Deadline 25th March, 2016.
seeking the captivating dining and limitless nightlife destinations within walking distance of the hotel.
S&S hotels and suites is recruiting to fill the position below:
Job Title: Food and Beverage Manager
Location: Lagos
Requirements
HND/Degree in Hotel Catering Management in a recognized institution.
He must be a human and material manager with a cheerful disposition, and ready to assist at all times.
The ideal F&B manager must be service-oriented and strong, and be able to use his initiative to better the hotel.
How to Apply
Interested and qualified candidate should send their applications and CV's to: reservations@sshotelsandsuites.com
Application Deadline 25th March, 2016.
Project Officer Needed At Beckley Consulting Limited
Beckley Consulting Limited's client is an international organisation that promotes grass root entrepreneurial development with social impact in Nigeria through giving of loans to micro finance banks and cooperative societies for onward lending to low-income micro and small enterprises.
Job Title: Project Officer
Job Description
We are looking for a diligent, result-oriented and energetic Chartered Accountant with strong analytical skills and credit administration experience as Project Officer for our client.
The focus of the position includes:
Portfolio Build-up
Portfolio Management
Development of new marketing opportunities: product and markets
Preparation of country accounts up to Trial Balance and Management Accounts levels
Development Co-operation and funds under management
To liaise with relevant service providers that can address performance issues of the project partners
Salary
Competitive with regular review based on inflation.
How to Apply
Applicants should send their CV and a description of their credit administration experience in not more than 300 words to: recruitment@beckleyconsulting.com
Job Title: Project Officer
Job Description
We are looking for a diligent, result-oriented and energetic Chartered Accountant with strong analytical skills and credit administration experience as Project Officer for our client.
The focus of the position includes:
Portfolio Build-up
Portfolio Management
Development of new marketing opportunities: product and markets
Preparation of country accounts up to Trial Balance and Management Accounts levels
Development Co-operation and funds under management
To liaise with relevant service providers that can address performance issues of the project partners
Salary
Competitive with regular review based on inflation.
How to Apply
Applicants should send their CV and a description of their credit administration experience in not more than 300 words to: recruitment@beckleyconsulting.com
Senior Nursing Officer Needed At AIDS Healthcare Foundation
AIDS Healthcare Foundation (AHF) is a legally registered NGO operating in Nigeria, AHF Nigeria collaborates with the Federal Governments of Nigeria and other partner institution, to provide
technical assistance to these key stakeholders to deliver quality and comprehensive HIV/Aids treatment, care and support, HIV counselling and testing, prevention, Nutrition and Psychosocial services to people living with HIV/Aids.
Job Title: Senior Nursing Officer
Overview:
AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!
Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?
If so, AIDS Healthcare Foundation is the place for you!
Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.
AHF’s core values are to be:
• Patient-Centered
• Value Employees
• Respect for Diversity
• Nimble
• Fight for What’s Right
STILL INTERESTED? Please continue!
Responsibilities:
1. In close collaboration with the facility medical officer, ensure the provision of quality, evidence based ART, PMTCT, prevention and TB services.
2. Supervises the provision of skilled nursing procedures (i.e dressing changes).
3. Ensures that medication administration is within the scope of practice of the licensee.
4. Directly performs or monitors the provision of phlebotomy and/or initiates intravenous infusions as ordered.
5. Attends and participates in team conferences as requested.
6. Acts as a team leader to assist with the provision and supervision of patient care in the health facilities.
7. Charts notes and medication administration according to protocol.
8. Supervises the provision of patient and family education.
9. Exercises appropriate judgment and decision making skills.
10. Mentors and ensures the maintenance of patient confidentiality.
11. Reports significant changes in the patient’s physical status to the RN and/or to the medical provider.
12. Supports the ART nurses to establish effective linkages and referral of patients within and outside the facility.
13. Supervise community program staff and ensure achievement of targets as well as timely preparation and dissemination of reports.
14. Ensures that all disseminated protocols are strictly adhered to by site staff.
15. Ensure accurate and timely documentation of all services provided.
16. Implement operational research protocols to answer important questions within AHF’s treatment and prevention programs.
17. Any other duty designated by the Nurse Manager.
KEY RESULT AREAS
1. Quality of HIV treatment and TB services at the site.
2. HIV prevention program indicators.
Qualifications:
EDUCATION AND EXPERIENCE
• University graduate in Nursing-BSc or its Equivalent.
• MPH degree would be an added advantage
• At least three years experience in HIV program management.
• Knowledge of minimum prevention package for Nigeria is highly essential.
• Must be highly organized and capable of effective multi-tasking.
COMMUNICATION ABILITIES
Excellent report writing, prompt and effective communication using charts and graphs.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
OTHER SKILLS AND ABILITIES
• Required to travel to other locations within and other the State.
• Good communication and interpersonal skills.
• Sensitivity to ethics and confidentiality of HIV/AIDS client issues
• Knowledge of excel and PowerPoint programs.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or to hear
The employee is regularly required to stand, walk, sit use hand to finger, handle or feel objects, tools or controls; reach with hands and arms.
Click here to apply
technical assistance to these key stakeholders to deliver quality and comprehensive HIV/Aids treatment, care and support, HIV counselling and testing, prevention, Nutrition and Psychosocial services to people living with HIV/Aids.
Job Title: Senior Nursing Officer
Overview:
AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!
Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?
If so, AIDS Healthcare Foundation is the place for you!
Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.
AHF’s core values are to be:
• Patient-Centered
• Value Employees
• Respect for Diversity
• Nimble
• Fight for What’s Right
STILL INTERESTED? Please continue!
Responsibilities:
1. In close collaboration with the facility medical officer, ensure the provision of quality, evidence based ART, PMTCT, prevention and TB services.
2. Supervises the provision of skilled nursing procedures (i.e dressing changes).
3. Ensures that medication administration is within the scope of practice of the licensee.
4. Directly performs or monitors the provision of phlebotomy and/or initiates intravenous infusions as ordered.
5. Attends and participates in team conferences as requested.
6. Acts as a team leader to assist with the provision and supervision of patient care in the health facilities.
7. Charts notes and medication administration according to protocol.
8. Supervises the provision of patient and family education.
9. Exercises appropriate judgment and decision making skills.
10. Mentors and ensures the maintenance of patient confidentiality.
11. Reports significant changes in the patient’s physical status to the RN and/or to the medical provider.
12. Supports the ART nurses to establish effective linkages and referral of patients within and outside the facility.
13. Supervise community program staff and ensure achievement of targets as well as timely preparation and dissemination of reports.
14. Ensures that all disseminated protocols are strictly adhered to by site staff.
15. Ensure accurate and timely documentation of all services provided.
16. Implement operational research protocols to answer important questions within AHF’s treatment and prevention programs.
17. Any other duty designated by the Nurse Manager.
KEY RESULT AREAS
1. Quality of HIV treatment and TB services at the site.
2. HIV prevention program indicators.
Qualifications:
EDUCATION AND EXPERIENCE
• University graduate in Nursing-BSc or its Equivalent.
• MPH degree would be an added advantage
• At least three years experience in HIV program management.
• Knowledge of minimum prevention package for Nigeria is highly essential.
• Must be highly organized and capable of effective multi-tasking.
COMMUNICATION ABILITIES
Excellent report writing, prompt and effective communication using charts and graphs.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
OTHER SKILLS AND ABILITIES
• Required to travel to other locations within and other the State.
• Good communication and interpersonal skills.
• Sensitivity to ethics and confidentiality of HIV/AIDS client issues
• Knowledge of excel and PowerPoint programs.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or to hear
The employee is regularly required to stand, walk, sit use hand to finger, handle or feel objects, tools or controls; reach with hands and arms.
Click here to apply
Account Officer Needed At Lorache Consulting
Lorache Consulting, is currently seeking to employ suitably qualified, Smart and intelligent candidate to fill the position below:
Job Title: Account Officer
Location: Kano
Job Descriptions
Supervise all financial reports and pricing on an everyday basis and provide NAN for all investments
Analyze management performance and oversaw efficient working of same
Collaborate with accounting and financial term and prepare financial statement on a monthly basis
Maintain records of all data and evaluate all to recommend product improvement.
Administer all accounts and budgets for various departments, perform audits on tax and prepare reports for SEC.
Coordinate with internal and external auditors and manager work of all accountants
How to Apply
Interested and qualified candidate should send their CV's to: jobs@lorachegroup.com
Application Deadline 15th February 2016.
Job Title: Account Officer
Location: Kano
Job Descriptions
Supervise all financial reports and pricing on an everyday basis and provide NAN for all investments
Analyze management performance and oversaw efficient working of same
Collaborate with accounting and financial term and prepare financial statement on a monthly basis
Maintain records of all data and evaluate all to recommend product improvement.
Administer all accounts and budgets for various departments, perform audits on tax and prepare reports for SEC.
Coordinate with internal and external auditors and manager work of all accountants
How to Apply
Interested and qualified candidate should send their CV's to: jobs@lorachegroup.com
Application Deadline 15th February 2016.
Jobs At The International Committee Of The Red Cross
The International Committee of the Red Cross (ICRC) is looking for a suitable candidate to fill the vacancy below.
Job Title: Administrative Clerk
Main Responsibilities:
Handles various administrative and secretarial tasks e.g. (photocopies, mail delivery, document filing, contact with clients etc)
Maintains contact with external interlocutors
Maintains and updates office records
Reports weekly on administrative activities to the Finance & Administration Manager, ensuring that performed activities are within the standard of the delegation
Prepares accounting documents to be ready for imputation
Ensures that Kano premises are furnished and equipped according to the standard list
Acts as a link for HR administrative tasks between employees and Head of Office
Minimum required knowledge & experience:
Secondary education
2 years’ work experience in a similar field
Knowledge of cultural & socio economic environment of northern Nigeria
Good command of written and spoken English
Good computer skills especially excel sheet
Understanding and able to speak Hausa language
Personal Attributes:
Discrete and reliable person
Humble
Good sense of organisation
Rigor and methodological
Job Title: Polyvalent Field Officer
Main Responsibilities:
Assists in the security management of the Office, especially with regard to premises and perimeter security
Organizes and conducts security-related training to the Office staff
Develops mechanism and ensures proper information flow especially on security-related matters among the Office staff and for incoming visitors
Conducts field trips as field trip leader to perform tasks of networking, communication, protection-related tasks
Assists in the analysis of the political, security, socio-cultural and religious context and dynamics within Yobe and its environs
Required Qualifications:
University degree preferably in social sciences
Background in security services an asset
Minimum of 4 years of experience in positions with public outreach or security management
Excellent knowledge of the political, security and socio-cultural/religious dynamics of Damaturu
Existing network with key players of at least one of the mentioned layers (politics, security, religious circles, society)
Advanced analytical skills, especially on political, security and social dynamics of Yobe and environs but also regional perspective
Good communication skills with good knowledge of written and oral English and advanced reporting skills (written reports)
Advanced computer skills is a must (Word, Excel, PowerPoint)
Experience in security management an asset
Former work with a humanitarian organisation or NGO/CSO an asset
Personal Attributes:
Rigorous, methodical and accurate
High organizational skills
Honesty & integrity
Able to cope with stressful situations
Sensitivity and empathy to work with beneficiaries of the ICRC (victims of conflict/violence)
Flexibility to work over time when needed
How to Apply
Persons interested and qualified should send application letter, curriculum vitae and contact details of three referees to
ABJ_Recruitment_Services@icrc.org
Please clearly indicate “Polyvalent Field Officer" as the subject of your application (Applications intended for this role without this subject will not be treated)
The deadline for the submission of applications will be 23.02.2016. Late application will not be considered. Only short-listed candidates will be contacted. However, ICRC will not request for any monetary payments from applicants at any stage of the recruitment process.
The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organisation whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance.
For more information about the ICRC, please visit our website www.icrc.org
Job Title: Administrative Clerk
Main Responsibilities:
Handles various administrative and secretarial tasks e.g. (photocopies, mail delivery, document filing, contact with clients etc)
Maintains contact with external interlocutors
Maintains and updates office records
Reports weekly on administrative activities to the Finance & Administration Manager, ensuring that performed activities are within the standard of the delegation
Prepares accounting documents to be ready for imputation
Ensures that Kano premises are furnished and equipped according to the standard list
Acts as a link for HR administrative tasks between employees and Head of Office
Minimum required knowledge & experience:
Secondary education
2 years’ work experience in a similar field
Knowledge of cultural & socio economic environment of northern Nigeria
Good command of written and spoken English
Good computer skills especially excel sheet
Understanding and able to speak Hausa language
Personal Attributes:
Discrete and reliable person
Humble
Good sense of organisation
Rigor and methodological
Job Title: Polyvalent Field Officer
Main Responsibilities:
Assists in the security management of the Office, especially with regard to premises and perimeter security
Organizes and conducts security-related training to the Office staff
Develops mechanism and ensures proper information flow especially on security-related matters among the Office staff and for incoming visitors
Conducts field trips as field trip leader to perform tasks of networking, communication, protection-related tasks
Assists in the analysis of the political, security, socio-cultural and religious context and dynamics within Yobe and its environs
Required Qualifications:
University degree preferably in social sciences
Background in security services an asset
Minimum of 4 years of experience in positions with public outreach or security management
Excellent knowledge of the political, security and socio-cultural/religious dynamics of Damaturu
Existing network with key players of at least one of the mentioned layers (politics, security, religious circles, society)
Advanced analytical skills, especially on political, security and social dynamics of Yobe and environs but also regional perspective
Good communication skills with good knowledge of written and oral English and advanced reporting skills (written reports)
Advanced computer skills is a must (Word, Excel, PowerPoint)
Experience in security management an asset
Former work with a humanitarian organisation or NGO/CSO an asset
Personal Attributes:
Rigorous, methodical and accurate
High organizational skills
Honesty & integrity
Able to cope with stressful situations
Sensitivity and empathy to work with beneficiaries of the ICRC (victims of conflict/violence)
Flexibility to work over time when needed
How to Apply
Persons interested and qualified should send application letter, curriculum vitae and contact details of three referees to
ABJ_Recruitment_Services@icrc.org
Please clearly indicate “Polyvalent Field Officer" as the subject of your application (Applications intended for this role without this subject will not be treated)
The deadline for the submission of applications will be 23.02.2016. Late application will not be considered. Only short-listed candidates will be contacted. However, ICRC will not request for any monetary payments from applicants at any stage of the recruitment process.
The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organisation whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance.
For more information about the ICRC, please visit our website www.icrc.org
Key Account Manager Job At CA Global
CA Global Headhunters is an international recruitment and staffing company with an in-depth focus on Recruitment in Africa. We recruit talent of the highest standard across African Sectors in Mining, Oil & Gas, Engineering, Banking, Finance, Legal, Insurance, Commodities and Agriculture.
As the African markets further grow and develop, our skills and expertise simultaneously grow too, ensuring that we deliver the best service for both clients and candidates.
Our extensive candidate network built up over 8 years comprises the most diverse, skilled and experienced candidates.
Job Title: Key Account Manager (French Speaker/ Packaging / Customer Service / Sales )
The main purpose of this position will be to develop the relations and customer retention, determining the needs of these Key customers. The successful candidate will also be implementing procedures to ensure that they receive premium customer service and to increase customer satisfaction.
Responsibilities:
Generating sales for a portfolio of accounts and reaching the company's sales target
Leading the Key Account Team members from different functions to ensure professional services to Key customers;
Identifying and capturing potential new customers to develop new business opportunities
In cooperation with Marketing, long and short term strategy development and implementation as per market, territory, and product group, producer, consumer conditions.
Close follow up AR situation of the account to avoid overdue
Forecasting monthly deliveries based on customer’s production plans, and communication with SC for better allocation of the resources.
Managing and solving conflicts with customers
Leading the CS Initiative and ensuring TDL completion
Supporting Country Manager with daily activities
Marketing (innovations, new products, concepts, new designs)
Finance (payments)
Technical (issues, technical support, training)
Supply Chain (new designs, transport, lead times, quality, stock management)
Identifying new sales opportunities with existing accounts
Requirements: Qualification and Skill
University degree in Engineering or Science from an accredited university
Minimum 5 - 6 years working experience as a Key Account Manager preferably in the packaging industry.
Valid driving license
Extensive travelling out of country will be required
Good knowledge of FMCG & retail, preferably in Liquid Dairy and / or Beverage sector
Language: English and fluency in French is essential
Computer knowledge: MS Office, Qlikview
As the African markets further grow and develop, our skills and expertise simultaneously grow too, ensuring that we deliver the best service for both clients and candidates.
Our extensive candidate network built up over 8 years comprises the most diverse, skilled and experienced candidates.
Job Title: Key Account Manager (French Speaker/ Packaging / Customer Service / Sales )
The main purpose of this position will be to develop the relations and customer retention, determining the needs of these Key customers. The successful candidate will also be implementing procedures to ensure that they receive premium customer service and to increase customer satisfaction.
Responsibilities:
Generating sales for a portfolio of accounts and reaching the company's sales target
Leading the Key Account Team members from different functions to ensure professional services to Key customers;
Identifying and capturing potential new customers to develop new business opportunities
In cooperation with Marketing, long and short term strategy development and implementation as per market, territory, and product group, producer, consumer conditions.
Close follow up AR situation of the account to avoid overdue
Forecasting monthly deliveries based on customer’s production plans, and communication with SC for better allocation of the resources.
Managing and solving conflicts with customers
Leading the CS Initiative and ensuring TDL completion
Supporting Country Manager with daily activities
Marketing (innovations, new products, concepts, new designs)
Finance (payments)
Technical (issues, technical support, training)
Supply Chain (new designs, transport, lead times, quality, stock management)
Identifying new sales opportunities with existing accounts
Requirements: Qualification and Skill
University degree in Engineering or Science from an accredited university
Minimum 5 - 6 years working experience as a Key Account Manager preferably in the packaging industry.
Valid driving license
Extensive travelling out of country will be required
Good knowledge of FMCG & retail, preferably in Liquid Dairy and / or Beverage sector
Language: English and fluency in French is essential
Computer knowledge: MS Office, Qlikview
Vacancies at Oceantrans and Trading International
Oceantrans and Trading International - A Cassava Processing Company located in Oyo State, is recruiting suitably qualified candidates to fill the positions of:
Job Title: Production Manager
Location: Oyo
Qualifications
Professional in manufacturing with minimum of B.Sc in Engineering.
Must have a minimum of 10 years work experience in food production industry.
Job Title: Process Supervisor
Location: Oyo
Qualifications
Professional in manufacturing with minimum of HND in engineering.
Must have a minimum of 3 years work experience in food production industry.
Job Title: Electrical / Mechanical Engineer
Location: Oyo
Qualifications
Professional in manufacturing with minimum of B.Sc electrical / mechanical engineering.
Must have a minimum of 5 years work experience in food production industry.
Job Title: Shift Production Manager
Location: Oyo
Qualifications
Professional in manufacturing with minimum of B.Sc in Engineering.
Must have a minimum of 5 years work experience in food production industry.
Job Title: Process Operator
Location: Oyo
Qualifications
Professional in manufacturing with minimum of HND in Engineering.
Must have a minimum of 2 years work experience in food production industry.
How to Apply
Interested and qualified candidates must Attach their curriculum vitae and letter of application with Job title to: info@oceantransandtrading.com
Application Deadline 20th February, 2016.
Job Title: Production Manager
Location: Oyo
Qualifications
Professional in manufacturing with minimum of B.Sc in Engineering.
Must have a minimum of 10 years work experience in food production industry.
Job Title: Process Supervisor
Location: Oyo
Qualifications
Professional in manufacturing with minimum of HND in engineering.
Must have a minimum of 3 years work experience in food production industry.
Job Title: Electrical / Mechanical Engineer
Location: Oyo
Qualifications
Professional in manufacturing with minimum of B.Sc electrical / mechanical engineering.
Must have a minimum of 5 years work experience in food production industry.
Job Title: Shift Production Manager
Location: Oyo
Qualifications
Professional in manufacturing with minimum of B.Sc in Engineering.
Must have a minimum of 5 years work experience in food production industry.
Job Title: Process Operator
Location: Oyo
Qualifications
Professional in manufacturing with minimum of HND in Engineering.
Must have a minimum of 2 years work experience in food production industry.
How to Apply
Interested and qualified candidates must Attach their curriculum vitae and letter of application with Job title to: info@oceantransandtrading.com
Application Deadline 20th February, 2016.
Global Director of Teacher Training Needed At Bridge International Academies
Who We Are
Bridge International Academies is the world’s largest and fastest-growing chain of primary and pre-primary schools with more than 400 academies and 100,000 pupils in Kenya, Uganda, and Nigeria. We democratize the right to succeed by giving families living in poverty access to the high-quality education that will allow their children to live a very different life. We leverage experts, data, and technology in order to standardize and scale every aspect of quality education delivery, from how and where academies are built to how teachers are selected and trained, and how lessons are delivered and monitored for improvement. We are vertically integrated, tech-enabled, and on our way to profitability. Bridge expects to continue rapid expansion in East Africa, and has just launched operations in Nigeria in September 2015, with India to follow in 2016.
The Bridge Offer
Roughly 2.7 billion people live on less than $2/day. In their communities, there is a huge gap between the education offered and the needs of the population. Too often the schools available to them fail to deliver for these families. The quality offered results in the average pupil from our communities in East Africa failing to reach proficiency in primary school and on average fail the primary exit exams that are critical to their development. Teachers are unresponsive and occasionally abusive, and fees are often unaffordable. Even government schools can cost families a significant amount of money after all the additional fees are added up. 47% of classroom teaching time can be lost due to teacher absenteeism or neglect. 55% of families in our communities end up choosing private schools instead, but then fear for the stability and sustainability of their choice as many schools close after only a few years of service. Both the government schools and the private schools tend to lack well-conceived scope and sequences, instructional materials, student achievement data, and the capacity to react to that data. Families are actively searching for a better academic alternative.
Enter Bridge International Academies. As of January 2015, Bridge operates more than 400 academies, serving roughly 100,000 pupils in Kenya and Uganda.
Bridge utilizes a scripted-learning education methodology coupled with 'big data' (all teachers have tablets for instruction, assessment, and data-gathering) that allows us to make curriculum a little better every day.
With plans to enroll ten million students ten years from now, Bridge International Academies offers a tremendous opportunity to grow with one of the world’s most exciting, ambitious, and socially conscious companies, with leadership roles available across a number of competencies and geographies.
About the Role
Bridge has intense 15-day initial trainings for teachers. In Kenya, for example, this trainings have 300 to 900 trainees. Each country has a local Training Manager, who in turn manages several full-time trainers -- who run the sessions. (Occasionally there are also 're-trainings' -- 2 to 3 day centralized gatherings that we've used to good purpose, when we make big changes to curriculum). We might estimate that each of our four countries has 5 to 9 trainings next year. So roughly 25 different fifteen day trainings! The job of the director is to maximize the readiness of teachers for their first months on the job -- by doing a great job of managing and improving each country's Training Manager; using data and judgment to understand what's working and what's not; and inventing systems to improve every aspect of this 15-day experience. The Director also manages an Assistant Director who creates the training curriculum -- the mix of sessions, of readings, and videos. This job has a ton of travel. We can be flexible on the 'home base' -- Nairobi, Lagos, Boston, London -- but the right director should love to actually be present at trainings, personally modeling excellence for the Training Managers and the Trainers as well.
What you will do
Manage the Associate Director of Teacher Training who develops the teacher training content.
Manage the Training Directors in each country, who manage the trainers and assistant trainers who execute the training program in each country.
Ensure the training program and selection activities are executed as designed by the Associate Director of Teacher Training and the Associate Director of Teacher Evaluation, Recruitment and Selection.
Collaborate with HR, IT, Administration and other teams to ensure the entire 3-week residential training runs smoothly and that the trainers and have the support they need to do their jobs well.
Work with the country directors, academic directors, innovation team, curriculum team and training managers to determine the extent to which the current training program is effectively preparing our teachers to be successful; consistently driving improvement.
Required Skills & Experience
The Director must be a data-driven individual with experience developing and managing cultures of high performance and high expectations. You must be a great academic leader who understands the difference between typical 'blah' teacher training and excellent training (that ultimately makes a difference for the young students).
Be a self-starter and problem-solver, who thinks three and four steps ahead. Be hard working and collaborative, with the tenacity to plow through challenges. Be both detailed and results-oriented, driven by the data that will allow us to know what is working and what isn’t working for kids. Be humble, seeking out feedback, internalizing it, and using it to get better.
Click here to apply
Bridge International Academies is the world’s largest and fastest-growing chain of primary and pre-primary schools with more than 400 academies and 100,000 pupils in Kenya, Uganda, and Nigeria. We democratize the right to succeed by giving families living in poverty access to the high-quality education that will allow their children to live a very different life. We leverage experts, data, and technology in order to standardize and scale every aspect of quality education delivery, from how and where academies are built to how teachers are selected and trained, and how lessons are delivered and monitored for improvement. We are vertically integrated, tech-enabled, and on our way to profitability. Bridge expects to continue rapid expansion in East Africa, and has just launched operations in Nigeria in September 2015, with India to follow in 2016.
The Bridge Offer
Roughly 2.7 billion people live on less than $2/day. In their communities, there is a huge gap between the education offered and the needs of the population. Too often the schools available to them fail to deliver for these families. The quality offered results in the average pupil from our communities in East Africa failing to reach proficiency in primary school and on average fail the primary exit exams that are critical to their development. Teachers are unresponsive and occasionally abusive, and fees are often unaffordable. Even government schools can cost families a significant amount of money after all the additional fees are added up. 47% of classroom teaching time can be lost due to teacher absenteeism or neglect. 55% of families in our communities end up choosing private schools instead, but then fear for the stability and sustainability of their choice as many schools close after only a few years of service. Both the government schools and the private schools tend to lack well-conceived scope and sequences, instructional materials, student achievement data, and the capacity to react to that data. Families are actively searching for a better academic alternative.
Enter Bridge International Academies. As of January 2015, Bridge operates more than 400 academies, serving roughly 100,000 pupils in Kenya and Uganda.
Bridge utilizes a scripted-learning education methodology coupled with 'big data' (all teachers have tablets for instruction, assessment, and data-gathering) that allows us to make curriculum a little better every day.
With plans to enroll ten million students ten years from now, Bridge International Academies offers a tremendous opportunity to grow with one of the world’s most exciting, ambitious, and socially conscious companies, with leadership roles available across a number of competencies and geographies.
About the Role
Bridge has intense 15-day initial trainings for teachers. In Kenya, for example, this trainings have 300 to 900 trainees. Each country has a local Training Manager, who in turn manages several full-time trainers -- who run the sessions. (Occasionally there are also 're-trainings' -- 2 to 3 day centralized gatherings that we've used to good purpose, when we make big changes to curriculum). We might estimate that each of our four countries has 5 to 9 trainings next year. So roughly 25 different fifteen day trainings! The job of the director is to maximize the readiness of teachers for their first months on the job -- by doing a great job of managing and improving each country's Training Manager; using data and judgment to understand what's working and what's not; and inventing systems to improve every aspect of this 15-day experience. The Director also manages an Assistant Director who creates the training curriculum -- the mix of sessions, of readings, and videos. This job has a ton of travel. We can be flexible on the 'home base' -- Nairobi, Lagos, Boston, London -- but the right director should love to actually be present at trainings, personally modeling excellence for the Training Managers and the Trainers as well.
What you will do
Manage the Associate Director of Teacher Training who develops the teacher training content.
Manage the Training Directors in each country, who manage the trainers and assistant trainers who execute the training program in each country.
Ensure the training program and selection activities are executed as designed by the Associate Director of Teacher Training and the Associate Director of Teacher Evaluation, Recruitment and Selection.
Collaborate with HR, IT, Administration and other teams to ensure the entire 3-week residential training runs smoothly and that the trainers and have the support they need to do their jobs well.
Work with the country directors, academic directors, innovation team, curriculum team and training managers to determine the extent to which the current training program is effectively preparing our teachers to be successful; consistently driving improvement.
Required Skills & Experience
The Director must be a data-driven individual with experience developing and managing cultures of high performance and high expectations. You must be a great academic leader who understands the difference between typical 'blah' teacher training and excellent training (that ultimately makes a difference for the young students).
Be a self-starter and problem-solver, who thinks three and four steps ahead. Be hard working and collaborative, with the tenacity to plow through challenges. Be both detailed and results-oriented, driven by the data that will allow us to know what is working and what isn’t working for kids. Be humble, seeking out feedback, internalizing it, and using it to get better.
Click here to apply
Zonal Operations Manager Needed At Standard Bank
Standard Bank and Trust Co is committed to hiring, developing, and retaining the best talent. We provide employees with the opportunity to improve their skills and grow in their career in order to achieve personal success and reach longer term potential.
Along with career development opportunities, we provide comprehensive pay and benefits to recognize and reward performance.
Job Title: Zonal Operations Manager
Job Details
Business Banking
Job Purpose
Liaising with different units of the bank to provide requisite human and material resources and support for these branches in line with management approved complements based on size, location, clientele and business.
Ensure compliance of staff to operational policies, maintaining standardized procedures across the branches and different service channels whilst serving our esteemed customers.
To ensure adequate coverage of risk and compliance in line with external statutory and regulatory requirements and internal Audit expectations.
Lead line managers by effectively monitoring branches and uptime availability of customer channel touch points such as Internet banking kiosks, ATM under their regions within the given Audit, risk governance and customer experience framework.
Key Responsibilities/Accountabilities
To lead and drive teams to provide a positive experience to our customers at every touch point of contact to create brand loyalty, reliability and customer referrals.
Customer service
Ensure that customer problems and queries are resolved within laid-down time frames to the satisfaction of the customer.
Ensure reduced numbers of recurring queries of similar nature due to effective root cause analyses and the actioning thereof in terms of standards.
Risk management
Ensure that laid-down instructions are adhered to by all areas under control.
Identify major risks affecting the support function and ensure the necessary steps are taken to measure, monitor and control these risks.
Ensure maintenance of an effective control structure, with control activities defined at each level and duties appropriately segregated.
Monitor internal controls to ensure their adequacy and effectiveness. Recommend revision of controls to Head, Regional Operations, where appropriate, to address new or previously uncontrolled risks.
Preferred Qualification and Experience
Minimum of first degree or its equivalent in numerate or semi-numerate disciplines such as engineering, computer sciences, statistics, mathematics.
Minimum of 10 Years branch banking experience, with exposure to all areas under control
Knowledge/Technical Skills/Expertise
Risk control, compliance, safe custody and physical security procedures in place and adhered to.
Operational losses, revenue, expenditure, cash holdings, blank forms and headcount within agreed budgets and projections.
Sales, cross-selling and migration targets met.
Low numbers of exceptions reflected on data clean-up report.
Positive findings of Internal Audit inspection reports and Compliance teams.
Satisfied and well-informed customers as measured by Customer Evaluation of Bank Service (CEBS) and Customer Satisfaction Survey (CUSSATS) ratings.
Subordinate effectiveness and motivation.
Efficient voucher flow.
Accurate vouchers and documentation.
Customer queuing times within limits as a result of efficient service.
Deliverables under Service Level Agreements (SLA’s).
Turn-around times for customer problem resolution, new accounts, account maintenance, ATM cards etc. in terms of standards.
Along with career development opportunities, we provide comprehensive pay and benefits to recognize and reward performance.
Job Title: Zonal Operations Manager
Job Details
Business Banking
Job Purpose
Liaising with different units of the bank to provide requisite human and material resources and support for these branches in line with management approved complements based on size, location, clientele and business.
Ensure compliance of staff to operational policies, maintaining standardized procedures across the branches and different service channels whilst serving our esteemed customers.
To ensure adequate coverage of risk and compliance in line with external statutory and regulatory requirements and internal Audit expectations.
Lead line managers by effectively monitoring branches and uptime availability of customer channel touch points such as Internet banking kiosks, ATM under their regions within the given Audit, risk governance and customer experience framework.
Key Responsibilities/Accountabilities
To lead and drive teams to provide a positive experience to our customers at every touch point of contact to create brand loyalty, reliability and customer referrals.
Customer service
Ensure that customer problems and queries are resolved within laid-down time frames to the satisfaction of the customer.
Ensure reduced numbers of recurring queries of similar nature due to effective root cause analyses and the actioning thereof in terms of standards.
Risk management
Ensure that laid-down instructions are adhered to by all areas under control.
Identify major risks affecting the support function and ensure the necessary steps are taken to measure, monitor and control these risks.
Ensure maintenance of an effective control structure, with control activities defined at each level and duties appropriately segregated.
Monitor internal controls to ensure their adequacy and effectiveness. Recommend revision of controls to Head, Regional Operations, where appropriate, to address new or previously uncontrolled risks.
Preferred Qualification and Experience
Minimum of first degree or its equivalent in numerate or semi-numerate disciplines such as engineering, computer sciences, statistics, mathematics.
Minimum of 10 Years branch banking experience, with exposure to all areas under control
Knowledge/Technical Skills/Expertise
Risk control, compliance, safe custody and physical security procedures in place and adhered to.
Operational losses, revenue, expenditure, cash holdings, blank forms and headcount within agreed budgets and projections.
Sales, cross-selling and migration targets met.
Low numbers of exceptions reflected on data clean-up report.
Positive findings of Internal Audit inspection reports and Compliance teams.
Satisfied and well-informed customers as measured by Customer Evaluation of Bank Service (CEBS) and Customer Satisfaction Survey (CUSSATS) ratings.
Subordinate effectiveness and motivation.
Efficient voucher flow.
Accurate vouchers and documentation.
Customer queuing times within limits as a result of efficient service.
Deliverables under Service Level Agreements (SLA’s).
Turn-around times for customer problem resolution, new accounts, account maintenance, ATM cards etc. in terms of standards.
Jobs For Customer Service At MasterMindsHRSG Management Consulting
MasterMindsHRSG Management Consulting, is urgently recruiting to fill this position in a clients firm:
Job Title: Customer Service Officer
Location: Lagos
Summary
Incumbent will provide product and service information to existing and prospective customers; resolving product and service problems.
Responsibilities
Attract potential customers by answering product and service questions; suggesting information about other products and services
Open customer accounts by recording account information
Maintain customer records by updating account information.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Qualifications
2-3 Years' experience in a CRM role.
M.Sc will be added advantage.
Must be resident around Lekki axis.
Must be a Female.
B.Sc/ HND in any discipline.
Certified member of a recognized CRM body.
Skills:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.
Job Title: Head- Customer Service
Location: Lagos
Summary
Incumbent shall be responsible for overseeing the customer service and recovery departments and ensuring the company delivers the highest level of customer service possible. Supervises, trains, coaches, and mentors employees.
Primary Responsibilities
Customer Service Department:
Investigate customer's problems and find solutions.
Communicate with customers via phone, email, or letter.
Hire, train, and terminate customer service officers (CSO).
Provide scripts to read from during phone calls.
Handle major incidents that cannot be resolved by CSO’s.
Resolve complaints and order issues.
Ask customers to provide feedback on CSO’s and customer service experience.
Keep abreast of new company products and services.
Issue refunds to customers.
Analyze data and statistics.
Compile and print reports on overall customer satisfaction.
Isolate and identify areas of improvement.
Train agents on how to adequately address problem over the phone or how to write correspondence.
Work with management on customer service initiatives.
Utilize social media to respond to customer complaints and praise.
Remedial/Recovery Department:
This unit is responsible for tracking the milestone payment of client to ensure client do no default in their payments. Incumbent will also oversee the recovery of outstanding (over-due payments from clients).
The incumbent shall be assisted by a Customer Service Officer and a Remedial Officer in the discharge of work duties.
Qualifications
5-7 Year's experience in a CRM role
B.Sc/ HND in any discipline
Certified member of a recognized CRM body
M.Sc will be added advantage
Adequate Knowledge of the real estate industry
Must be resident around Lekki axis.
Must be a Female.
Skills:
Multi-tasking
Observations skill
Communication skill
Proactive
Goal getter
MS Office skills
Job Title: Remedial/Recovery Officer
Location: Lagos
Summary
Incumbent shall be responsible for tracking the milestone payment of client to ensure client do no default in their payments and also ensure the recovery of outstanding or over-due payments from clients.
Responsibilities
Proficient in formulating effective debt recovery mechanisms for ensuring timely receipt of money from customers; taking legal actions for handling critical recovery cases or suing defaulters.
Reviewing accounts & portfolio to control recovery operations for delinquent customer and handling high value fraud cases / defaulters / insolvent clients & initiating appropriate legal actions.
Managing legal recovery actions
Formulating effective debt collection mechanisms for ensuring timely receipt of money from clients & recovery of bad debts.
Experience in handling key accounts, maintaining healthy relationships with clients & achieving customer satisfaction.
Expertise in identifying & networking with prospective clients & maintaining healthy business relations.
An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities.
Qualifications
2-3 Years’ experience in a credit/loan recovery role
Adequate knowledge of the Real Estate Industry
B.Sc/ HND in Accounting, Finance, Mathematics or Statistics.
Member of a recognized professional body such as ICAN
MSc will be added advantage
Must be resident around lekki axis
Female
Skills:
Audit, Financial Skills, Customer Service, Thoroughness, Confidentiality, Analyzing Information , Decision Making, Verbal Communication, Professionalism, Quality Focus.
Interested and qualified candidates should email their CV's to: Careers@mastermindshrsg.com
Application Deadline 11th March, 2016.
Job Title: Customer Service Officer
Location: Lagos
Summary
Incumbent will provide product and service information to existing and prospective customers; resolving product and service problems.
Responsibilities
Attract potential customers by answering product and service questions; suggesting information about other products and services
Open customer accounts by recording account information
Maintain customer records by updating account information.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Qualifications
2-3 Years' experience in a CRM role.
M.Sc will be added advantage.
Must be resident around Lekki axis.
Must be a Female.
B.Sc/ HND in any discipline.
Certified member of a recognized CRM body.
Skills:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.
Job Title: Head- Customer Service
Location: Lagos
Summary
Incumbent shall be responsible for overseeing the customer service and recovery departments and ensuring the company delivers the highest level of customer service possible. Supervises, trains, coaches, and mentors employees.
Primary Responsibilities
Customer Service Department:
Investigate customer's problems and find solutions.
Communicate with customers via phone, email, or letter.
Hire, train, and terminate customer service officers (CSO).
Provide scripts to read from during phone calls.
Handle major incidents that cannot be resolved by CSO’s.
Resolve complaints and order issues.
Ask customers to provide feedback on CSO’s and customer service experience.
Keep abreast of new company products and services.
Issue refunds to customers.
Analyze data and statistics.
Compile and print reports on overall customer satisfaction.
Isolate and identify areas of improvement.
Train agents on how to adequately address problem over the phone or how to write correspondence.
Work with management on customer service initiatives.
Utilize social media to respond to customer complaints and praise.
Remedial/Recovery Department:
This unit is responsible for tracking the milestone payment of client to ensure client do no default in their payments. Incumbent will also oversee the recovery of outstanding (over-due payments from clients).
The incumbent shall be assisted by a Customer Service Officer and a Remedial Officer in the discharge of work duties.
Qualifications
5-7 Year's experience in a CRM role
B.Sc/ HND in any discipline
Certified member of a recognized CRM body
M.Sc will be added advantage
Adequate Knowledge of the real estate industry
Must be resident around Lekki axis.
Must be a Female.
Skills:
Multi-tasking
Observations skill
Communication skill
Proactive
Goal getter
MS Office skills
Job Title: Remedial/Recovery Officer
Location: Lagos
Summary
Incumbent shall be responsible for tracking the milestone payment of client to ensure client do no default in their payments and also ensure the recovery of outstanding or over-due payments from clients.
Responsibilities
Proficient in formulating effective debt recovery mechanisms for ensuring timely receipt of money from customers; taking legal actions for handling critical recovery cases or suing defaulters.
Reviewing accounts & portfolio to control recovery operations for delinquent customer and handling high value fraud cases / defaulters / insolvent clients & initiating appropriate legal actions.
Managing legal recovery actions
Formulating effective debt collection mechanisms for ensuring timely receipt of money from clients & recovery of bad debts.
Experience in handling key accounts, maintaining healthy relationships with clients & achieving customer satisfaction.
Expertise in identifying & networking with prospective clients & maintaining healthy business relations.
An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities.
Qualifications
2-3 Years’ experience in a credit/loan recovery role
Adequate knowledge of the Real Estate Industry
B.Sc/ HND in Accounting, Finance, Mathematics or Statistics.
Member of a recognized professional body such as ICAN
MSc will be added advantage
Must be resident around lekki axis
Female
Skills:
Audit, Financial Skills, Customer Service, Thoroughness, Confidentiality, Analyzing Information , Decision Making, Verbal Communication, Professionalism, Quality Focus.
Interested and qualified candidates should email their CV's to: Careers@mastermindshrsg.com
Application Deadline 11th March, 2016.
Vacancies At Hudson Consulting Group
The Hudson Consulting Group is a business revitalization and transformational services company. Our vision is to consistently deliver our clients value that significantly exceeds expectations.
Our mission is to immerse ourselves in our clients objectives and assist them in navigating through their professional and personal challenges in achieving them.
We are recruiting to fill the position of:
Job Title: Digital Marketing Expert
Location: Lagos
Job Description
We need an expert that will assist to deliver the company’s marketing strategy across the full digital portfolio including website, social media and broadcast email.
Responsibilities
Implementing social media strategy for the company
Devising strategies to drive online traffic to the company website
Tracking conversion rates and making improvements to the website
End to end execution of marketing projects/campaigns including ideation, creation and distribution of collaterals in various online media and measurement and analysis of impact
Utilizing a range of techniques including paid search SEO and PPC
Managing online brand and product campaigns to raise brand awareness
Managing the redesign of the company website
Improving the usability, design, content and conversion of the company website and their online assets
Evaluating customer research, market conditions and competitor data
Review new technologies and keep the company at the forefront of developments in digital marketing
Creation and execution of sms and e-mail based marketing campaigns.
Implement, manage and evaluate e-commerce platform of the business.
Qualification and Requirements
A recent marketing or other relevant Polytechnic/University degree
Minimum 2 years marketing experience, preferably within digital marketing
Proven knowledge and experience within B2C social media campaigns
Strong understanding of current online marketing concepts, strategy and best practice
Experience in e-commerce, SEO, PPC, Email marketing and social media
Previous experience in a similar digital marketing role
Passion for brand building and creation
Discipline in execution and follow up of online campaigns for desired results
Strong skills in online branding, social media marketing and copy writing
Proficient use of Photoshop, MS office suite, Corel draw
Strong written and verbal communication
Job Title: Digital Designer/Graphic Artist
Location: Lagos
Job Description
We are currently recruiting to fill the position of a Digital Graphic Designer to join the Creative Services Team, must have a high level of expertise in delivering stunning digital concepts that elevates the brand.
Responsibilities
Conceptualize and execute design and branding elements (email blasts, site launches, landing pages, banner ads and all other website creative assets) often with short turnaround time
Produce, optimize and output final web-ready digital artwork
Assist with the creation of social media assets
Develop new ideas and articulate artistic rationale to support creative concepts and direction
Must be able to design within the brand's identity and maintain consistency of design across each project
Ensure the level of excellence in all creative work produced and executed is consistent, cohesive and stays on-brand
Adherence to project calendars and willingness to coordinate with interdepartmental team members.
Candidate Requirements
B.Sc/HND in Fine Arts or Graphic Design or equivalent from an accredited institution
Must have a strong ability to design with a fashion/luxury aesthetic
Ability to manage expectations, set deadlines and follow up on projects with a strong sense of urgency
Must be extremely detail-focused
Must be able to multi-task in a fast paced creative environment
Must be a team player and be able to interact across departmental divisions
Excellent verbal and written communication skills
Maintain a positive, enthusiastic and energetic demeanor to help foster an upbeat working environment
Proficiency with Photoshop/illustrator/Indesign/Corel Draw
Art Direction for E-commerce shoots a plus
Proficiency in Microsoft Office a plus.
Job Title: Software Engineer
Location: Lagos
Job Description
We currently have a vacancy for a self-driven, passionate and results focused Software Engineer to be part of our specialist team that will be dedicated to designing, developing and implementing web and cloud scripting/programming projects whilst providing strong back end programming support for web designers and graphic artists focused on building cloud solutions for mobile, tabs, desk tops and other interface devices.
You will have to work in an agile environment, collaborating with highly skilled people who are proactive, passionate about technology and results driven.
Requirements
The successful applicant will have:
Software application development skills with a minimum of 5 years specific experience with design and implementation of large and complex business applications
Specific and detailed knowledge on the theory and practice of software engineering, backend cloud and web software engineer including Mobile Application Development.
A strong knowledge of databases such as Oracle, pHp script, MYSQL and Postgress programming
Experience in multiple software languages, e.g. J2EE/Java, C++ and Python
Experience in major portal products and technologies, e.g. AJAX, JSON, XML/XSLT, JSP, Hibernate and Spring
Experience in industry standards and best practice in software architecture and design
Tertiary qualifications in a relevant discipline
Coupled with your technical ability, you will possess strong communication skills both written and verbal, with the ability to engage with both internal and external stakeholders.
Strong technical leadership and negotiation skills are essential.
Job Title: Digital Writer and Blogger
Location: Lagos
Job Description
We are a rapidly expanding tech support company that focuses on mobile strategy, creative design, and development seeking a talented conceptual & motivated Writer/Content Producer who will create compelling and persuasive copy that will promote the organizations goals and objectives to expand our creative existence by utilizing skills in writing, editing, social media, advertising, and internet content.
Responsibilities
The Content Writer will contribute to the company's social media campaigns for clients, from copywriting to strategy. Responsibilities will include the following:
Develop social media and content strategies
Create and curate content for social media postings, including copywriting
Draft company's website deck slides, SlideShare, corporate framework, talking points and key messages
Assist in managing social media platforms to protect and enhance the company’s reputation
Contribute to the content creation processes and tasks, including concept creation, writing, proofreading, editing, routing and publishing to different internal and external communication vehicles
New business development, including pitch presentations, RFP responses, lead generation and networking
Thorough understanding of the importance of data and ability to analyze trends and respond with solutions
Qualifications
The successful candidate will have the following qualifications:
Excellent writing, editing, interviewing, research and proofreading skills
Working knowledge of internet content development , social media, and marketing/fundraising principles
Excellent computer skills in Microsoft Office with ability to learn new software
Strong interpersonal skills with ability to establish effective rapport with staff and outside public
Strong organizational and time management skills
Self-motivated with ability to work independently and as an effective member of a high-energy, creative team
Strong ability to work effectively in an independent, remote setting
Ability to be flexible, consistently meet deadlines and work well under pressure
Ability to work evening and weekend hours as needed
Interested and qualified candidates should send their resume to: info@hudsongroup.us.com ; seunomotehinse@hudsongroup.us.com
Our mission is to immerse ourselves in our clients objectives and assist them in navigating through their professional and personal challenges in achieving them.
We are recruiting to fill the position of:
Job Title: Digital Marketing Expert
Location: Lagos
Job Description
We need an expert that will assist to deliver the company’s marketing strategy across the full digital portfolio including website, social media and broadcast email.
Responsibilities
Implementing social media strategy for the company
Devising strategies to drive online traffic to the company website
Tracking conversion rates and making improvements to the website
End to end execution of marketing projects/campaigns including ideation, creation and distribution of collaterals in various online media and measurement and analysis of impact
Utilizing a range of techniques including paid search SEO and PPC
Managing online brand and product campaigns to raise brand awareness
Managing the redesign of the company website
Improving the usability, design, content and conversion of the company website and their online assets
Evaluating customer research, market conditions and competitor data
Review new technologies and keep the company at the forefront of developments in digital marketing
Creation and execution of sms and e-mail based marketing campaigns.
Implement, manage and evaluate e-commerce platform of the business.
Qualification and Requirements
A recent marketing or other relevant Polytechnic/University degree
Minimum 2 years marketing experience, preferably within digital marketing
Proven knowledge and experience within B2C social media campaigns
Strong understanding of current online marketing concepts, strategy and best practice
Experience in e-commerce, SEO, PPC, Email marketing and social media
Previous experience in a similar digital marketing role
Passion for brand building and creation
Discipline in execution and follow up of online campaigns for desired results
Strong skills in online branding, social media marketing and copy writing
Proficient use of Photoshop, MS office suite, Corel draw
Strong written and verbal communication
Job Title: Digital Designer/Graphic Artist
Location: Lagos
Job Description
We are currently recruiting to fill the position of a Digital Graphic Designer to join the Creative Services Team, must have a high level of expertise in delivering stunning digital concepts that elevates the brand.
Responsibilities
Conceptualize and execute design and branding elements (email blasts, site launches, landing pages, banner ads and all other website creative assets) often with short turnaround time
Produce, optimize and output final web-ready digital artwork
Assist with the creation of social media assets
Develop new ideas and articulate artistic rationale to support creative concepts and direction
Must be able to design within the brand's identity and maintain consistency of design across each project
Ensure the level of excellence in all creative work produced and executed is consistent, cohesive and stays on-brand
Adherence to project calendars and willingness to coordinate with interdepartmental team members.
Candidate Requirements
B.Sc/HND in Fine Arts or Graphic Design or equivalent from an accredited institution
Must have a strong ability to design with a fashion/luxury aesthetic
Ability to manage expectations, set deadlines and follow up on projects with a strong sense of urgency
Must be extremely detail-focused
Must be able to multi-task in a fast paced creative environment
Must be a team player and be able to interact across departmental divisions
Excellent verbal and written communication skills
Maintain a positive, enthusiastic and energetic demeanor to help foster an upbeat working environment
Proficiency with Photoshop/illustrator/Indesign/Corel Draw
Art Direction for E-commerce shoots a plus
Proficiency in Microsoft Office a plus.
Job Title: Software Engineer
Location: Lagos
Job Description
We currently have a vacancy for a self-driven, passionate and results focused Software Engineer to be part of our specialist team that will be dedicated to designing, developing and implementing web and cloud scripting/programming projects whilst providing strong back end programming support for web designers and graphic artists focused on building cloud solutions for mobile, tabs, desk tops and other interface devices.
You will have to work in an agile environment, collaborating with highly skilled people who are proactive, passionate about technology and results driven.
Requirements
The successful applicant will have:
Software application development skills with a minimum of 5 years specific experience with design and implementation of large and complex business applications
Specific and detailed knowledge on the theory and practice of software engineering, backend cloud and web software engineer including Mobile Application Development.
A strong knowledge of databases such as Oracle, pHp script, MYSQL and Postgress programming
Experience in multiple software languages, e.g. J2EE/Java, C++ and Python
Experience in major portal products and technologies, e.g. AJAX, JSON, XML/XSLT, JSP, Hibernate and Spring
Experience in industry standards and best practice in software architecture and design
Tertiary qualifications in a relevant discipline
Coupled with your technical ability, you will possess strong communication skills both written and verbal, with the ability to engage with both internal and external stakeholders.
Strong technical leadership and negotiation skills are essential.
Job Title: Digital Writer and Blogger
Location: Lagos
Job Description
We are a rapidly expanding tech support company that focuses on mobile strategy, creative design, and development seeking a talented conceptual & motivated Writer/Content Producer who will create compelling and persuasive copy that will promote the organizations goals and objectives to expand our creative existence by utilizing skills in writing, editing, social media, advertising, and internet content.
Responsibilities
The Content Writer will contribute to the company's social media campaigns for clients, from copywriting to strategy. Responsibilities will include the following:
Develop social media and content strategies
Create and curate content for social media postings, including copywriting
Draft company's website deck slides, SlideShare, corporate framework, talking points and key messages
Assist in managing social media platforms to protect and enhance the company’s reputation
Contribute to the content creation processes and tasks, including concept creation, writing, proofreading, editing, routing and publishing to different internal and external communication vehicles
New business development, including pitch presentations, RFP responses, lead generation and networking
Thorough understanding of the importance of data and ability to analyze trends and respond with solutions
Qualifications
The successful candidate will have the following qualifications:
Excellent writing, editing, interviewing, research and proofreading skills
Working knowledge of internet content development , social media, and marketing/fundraising principles
Excellent computer skills in Microsoft Office with ability to learn new software
Strong interpersonal skills with ability to establish effective rapport with staff and outside public
Strong organizational and time management skills
Self-motivated with ability to work independently and as an effective member of a high-energy, creative team
Strong ability to work effectively in an independent, remote setting
Ability to be flexible, consistently meet deadlines and work well under pressure
Ability to work evening and weekend hours as needed
Interested and qualified candidates should send their resume to: info@hudsongroup.us.com ; seunomotehinse@hudsongroup.us.com
Jobs at UNICEF
The United Nations Children's Fund (UNICEF) - In September 2014 UNICEF began implementing a joint programme with UN Women on Women, Peace and Security (WPS) funded by the European Union (EU). The programme will support the Nigerian Government (Federal level), three Northern
Nigerian States namely Adamawa, Gombe and Plateau and selected Local Government Areas (LGAs) to strengthen women’s leadership, advance gender equality and improve protection for women and children in conflict settings.
UNICEF is responsible for implementation of Component 2 of the programme, namely ‘to increase access to reporting mechanisms and protective services for girls and women affected by human rights abuses, including gender based violence, in 3 states of northern Nigeria”. This will entail enhancing avenues for reporting of child rights violation and Gender Based Violence in Plateau and Gombe States, strengthening access to and quality of services for children and women who have experienced violence (including gender based violence (GBV), abuse, neglect and exploitation and strengthening the information management system for collecting data on violations.
We are recruiting to fill the position of:
Job Title: Monitoring & Evaluation Specialist (#96939)
Job Number: 494060
Location: Ondo
Work Type : Fixed Term Staff
Level: National Professional (NO-C)
Contract Type: Fixed Term
Duration: Two years
Purpose of the Position
To ensure that the UNICEF Country Office has useful, valid and reliable information on the situation of children's and women's rights; the performance of UNICEF-supported programmes including their relevance, efficiency, effectiveness, and sustainability, and in emergency contexts, their coverage, coordination and coherence.
To work within the UN country team to support UNCT goals for delivering valid and reliable information on the attainment of the MDGs and other goals, and on the performance of UN-supported programmes.
To assist in the establishment of a monitoring an evaluation tools which enhance partnership between the UNCT, government and other key players to collectively track progress on MDGs and other international commitment for children.
To assist in the development of national capacities for monitoring, evaluation and research, with special attention to the interest, concern and participation of government, community, and civil society stakeholders.
Key Expected Results
Monitoring, Evaluation & Research Planning: The Country Office and national partners have a well-prioritised and realistic plan of research, monitoring and evaluation activities, developed collaboratively that provides all the relevant and strategic information needed to manage the Country Programme.
Situation Monitoring and Assessment: A collectively Situation Monitoring and Assessment system owned by all key partners is in place, trough which the Country Office and national partners have timely and accurate measurements of change in conditions of children, women, and their families in the country or region; this information is available to facilitate planning and measure program impact.
Programme Performance Monitoring: The planning function of the Country Office has quality information collected and disseminated with the participation of all concerned partners to assess progress towards expected annual and multi-year results.
Evaluation: UNICEF-supported evaluations attain established UN quality standards, and the results are disseminated in a timely fashion to stakeholders for improving programme performance and contributing to national and corporate learning.
M&E Capacity Building: The monitoring and evaluation capacities of Country Office staff and national partners - government and civil society - enhanced with the contribution of UNICEF knowledge partners meet the expectations and requirements of their positions and responsibilities.
Coordination and Networking: The UNICEF office is linked to wider UNICEF M&E developments in way that both contributes to and benefits from organizational learning on effective M&E management.
Key Accountabilities and Duties & Tasks
Integrated Monitoring, Evaluation & Research Plan (IMEP)
Ensure that the Country Office and national partners use a well-prioritised and realistic plan of research, monitoring and evaluation activities that will provide the most relevant and strategic information to manage the Country Programme, including tracking and assessing UNICEF's distinct contribution.
Duties & Tasks:
Make professional contributions to and provide technical assistance for the planning and establishing the major research, monitoring and evaluation objectives, priorities, and activities in UNICEF's multi-year and annual IMEPs, in consultation with child-rights and implementing partners.
Likewise, support the development of UNDAF M&E Plans from a sound results-based programming process.
Identify the M&E objectives, priorities, and activities required for effective CO and partner Emergency Preparedness and Response Plans,
In humanitarian response situations, within the first month, draft and recommend a simple one-month data-collection plan to cover key data gaps as required for the initial emergency response, working in close collaboration with the humanitarian clusters partners.
After the initial humanitarian response, support management of the medium-term response with a revised IMEP.
Situation Monitoring and Assessment
Ensure that the Country Office and national partners have timely and accurate measurement of change in conditions in the country or region, including monitoring of socio-economic trends and the country's wider policy, economic or institutional context, to facilitate planning and to draw conclusions about the impact of programmes or policies.
Duties & Tasks:
In coordination with other stakeholders, support the collection of Millennium Development Goal (MDG) and other key social development indicators (through MICS or other surveys) to improve national planning.
Support partners in the establishment and management of national statistical databases (e.g., DevInfo), ensuring that key indicators are readily accessible by key stakeholders. Potential uses include the Situation Analysis, Common Country Assessment, Early Warning Monitoring Systems, and Mid-Term Reviews.
Develop a collectively Situation Monitoring and Assessment system owned by all key partners which supports the preparation of country level statistical and analytic reports on the status of children's and women's rights issues; and which allow, when opportunities emerge to influence developmental and social policies. To include technical support to global reporting obligations including national reports on progress toward the MDGs, and toward CRC and CEDAW fulfilment.
In humanitarian response situations, provide professional support for one or more rapid assessments (inter-agency or independently if necessary) to be carried out within the first 48-72 hours, working in close collaboration with the humanitarian clusters partners.
Programme Performance Monitoring
Ensure that the Country Office has quality information to assess progress towards expected results established in annual work plans.
Duties & Tasks:
Provide technical support to ensure that a set of programme performance indicators is identified and adjusted as necessary, with inputs of all concerned partners in the context of the multi-year and annual IMEPs, the Annual Management Plan and Annual Work Plans, as outlined in the Programme Policy and Procedures Manual).
Coordinate with partners to ensure that monitoring systems are properly designed, and that data collection and analysis from field visits are coordinated and standardised across programmes to feed into to programme performance monitoring, with special attention to humanitarian response.
Drawing on monitoring and analysis of key program performance and management indicators, provide professional input to management reports, including relevant sections of the annual reports.
Evaluation
Ensure that UNICEF-supported evaluations are designed and implemented to established UN quality standards, and the results are disseminated in a timely fashion to stakeholders in order to improve programme performance and contribute to wider learning.
Duties & Tasks:
Technically support programme partners to formulate Terms of Reference and evaluation designs of high quality, when relevant drawing on the know-how of knowledge institutions, in compliance with the organization's programme evaluation policies and guidelines..
Monitor and ensure the quality of the field work and data management during the implementation phase, and the quality of the analysis and ease of understanding during the report writing phase.
Disseminate evaluation findings and recommendations to the intended audiences in user-friendly methods. In particular, to ensure that effective participatory feedback is provided to community and civil society stakeholders.
Monitor and ensure that a management response to the findings and recommendations of the evaluation is completed, recorded, and followed up for implementation. Most specifically, ensure that evaluation recommendations are submitted to the Country Management Team and follow-up actions recorded in CMT minutes. Submit electronic copies of all evaluations to NYHQ via the Evaluation Data Base web portal, with full accompanying documentation.
M&E Capacity Building
Ensure that the monitoring and evaluation capacities of Country Office staff and national partners - government and civil society - are strengthened enabling them to increasingly engage in and lead monitoring and evaluation processes.
Duties & Tasks
Promote the awareness and understanding of the shared responsibility of M& E function among all staff members through communication, training, learning and development activities organization-wide.
In close collaboration with partners, ensure that an M&E capacity building strategy for UNICEF/UN staff national partners and institutions exists in the context of the IMEP, or UNDAF M&E plan.
Pay particular attention so the capacity needs of national partners such as professional evaluation associations will be strengthened by involvement in evaluation processes and possibly through specific capacity building initiatives.
Collaborate to implement capacity building strategies as a joint commitment with other developmental partners. Utilize a range of appropriate skills building strategies including self-learning, seminars and workshops and practical experience in order that UNICEF and UN staff have the basic knowledge and skills in understanding and applying new M&E policies, tools, methods to fulfil their responsibilities. Similarly, design and implement strategies suited to the skills needs of national partners.
Actively seek partnerships with knowledge institutions for the identification of capacity gaps and development of strategies to address them.
Coordination and Networking
Ensure that the UNICEF office is effectively linked to wider UNICEF M&E developments in a way that both contributes to and benefits from organizational learning on effective M&E management.
Duties & Tasks
Collaborate with Regional M&E Advisers and HQ Evaluation Office for overall coordination of priority research, monitoring and evaluation activities, especially those of regional scope requiring the coordinated effort of multiple countries.
Partner with the Regional Monitoring and Evaluation Adviser to ensure that current and accurate M&E data and results are included in regional reports, multi-country studies, and knowledge sharing networks.
Undertake lessons-learned reviews on successful and unsuccessful M&E practices and experience at the national level, and ensure they are shared as appropriate. Similarly, pay attention to M&E knowledge networks to identify innovations and lessons learned that may be relevant for the CO and partners to improve their M&E function.
Qualifications of Successful Candidate
Advanced university degree in Social Sciences, Statistics, Planning Development, Planning.
Professional work experience in programme development and implementation including monitoring and evaluation activities as follows:
Five years of relevant professional work experience. field work experience
At least one instance of exposure to emergency programming, including preparedness planning. Active involvement in a humanitarian crisis response programme preferred.
Fluency of the local language of the duty station as well as proficiency in English.
Competencies of Successful Candidate
Core Values:
Commitment
Diversity and Inclusion
Integrity
Core competencies:
Communication
Working with People.
Drive for Result.
Functional Competencies:
Leading and Supervising.
Formulating Strategies and Concepts.
Analyzing.
Applying Technical Expertise.
Planning and Organizing.
Technical Knowledge
Specific Technical Knowledge Required:
Knowledge of Project Evaluation.
Professional technical knowledge/expertise in Evaluation Process Management, Follow-up on Recommendations and Dissemination of M&E results.
Emerging international good practice in monitoring and evaluation partnerships.
Common Technical Knowledge Required:
Professional technical knowledge/expertise in demography, statistics, and data management.
Professional technical knowledge/expertise in methodology of M&E, including theories, standards and models, quantitative/qualitative/mixed methods, validity/reliability testing of data, data analysis and interpretation, and statistical inference methods.
Professional technical knowledge/expertise in Activity Monitoring & Evaluation, Evaluation Design, data analysis, and reporting.
Gender equality and diversity awareness
Technical Knowledge to be Acquired/Enhanced:
Professional/technical knowledge/expertise in Team Management, Coaching & Training.
Mastery of UNICEF's M&E policies and procedures.
Latest programme monitoring and evaluation theory, methodology, technology and tools.
Understanding of UN Mission and system, current key UN topics; and International Code of Conduct.
Understanding of UNICEF Mission Statement and UNICEF Guiding Principles.
UNICEF strategic framework for partnerships and collaborative relationships.
Job Title: Social Policy Officer (#96893)
Job Number: 494059
Location: Rivers
Work Type : Fixed Term Staff
Level: National Professional (NO-C)
Contract Type: Fixed Term
Duration: Two years
Purpose of the Position
Accountable for effective engagement in social policy dialogue with the Government for programme development, advocating for increased public resource allocation and budgeting towards the social sector and sustainable decentralization of social services and local capacity building in support of the goal of universal coverage of essential social services and the creation of a protective environment for children. Conducts data collection and analysis to fill information gaps and to strengthen capacity for advocacy for children's rights, and to support the Millennium Development Goals (MDGs) and the World Fit for Children (WFFC) agenda.
Key Expected Results
Constructive dialogue and partnerships are established between international and local social policy stakeholders, to provide effective protective environment for the most vulnerable children, including progressive compliance of principal policy documents and legislation regarding all aspects of child rights.
Current information on state budget and spending patterns and decentralization status of social services are monitored and updated on an on-going basis to support advocacy for decentralization and universal coverage of essential services.
Decentralization of social services is made sustainable through adequate local support, keeping decentralized services both accessible and effective. Programme plans of action are developed for children at provincial and district/municipality levels; coordination between sectors are increased and links between different levels of government structures for policy implementation are strengthened.
Data-driven analysis is provided for effective prioritization, planning, development, and results-based management for planning, adjusting, and scaling-up specific social policy initiatives. Gender/sex aggregated data and inputs provided, relevant to the Social Policy programme.
Advocacy efforts are effectively made to raise awareness on children's rights with both the general public and with policy makers, and to ensure local buy-in and continued relevance of UNICEF programming.
Effective partnerships with the Government and other agencies established to enable sustained and proactive commitment to the Convention of the Rights of the Child and the Millennium Development Goals for continuing worldwide progress of the UNICEF mission.
UNICEF social policy programme effectively planned, implemented and administered in support of the country programme.
Key Accountabilities and Duties & Tasks
Social Policy Dialogue and Programme Development:
Provides professional assistance in UNICEF's engagement in social policy dialogue and development with the Government, maintains constructive dialogue and partnerships between international and local stakeholders to support the development of social policies and programmes contributing to the progressive realization of children's rights and strengthening of implementation and monitoring mechanisms at all levels of society, and ensures that the services reach out in innovative, effective ways to those most vulnerable pockets of children and families that have been previously left out.
Promotes the advocacy for juvenile justice reform, supports child rights-based reviews of national, provincial and local legislation, in close consultation with community-level structures and supports the health and education sectors and the social welfare system for children.
Monitoring State Budget Resources:
Monitors and updates current information on state budgeting and spending patterns for social programmes and decentralization status of social services on an on-going basis to support advocacy for greater public resources and budget allocation for social development, the prioritization of resource allocation for children, and universal coverage of essential services for children, to ensure that they reflect the best interest of children.
Sustainable decentralization and capacity building:
Where the national decentralization process is taking place, collaborates with the central and local authorities to assist in planning, policy discussion and service delivery closely responding to the needs of local communities.
Provides on-going support in making decentralization sustainable through adequate local support while keeping decentralized services both accessible and effective.
Collaborates with the central and local authorities to strengthen community-based capacity on quality data collection, analysis for policy development, planning, implementation, coordination, monitoring of social policy and programmes.
Provides professional assistance in the development programme plans of action for children at provincial and district/municipality levels; supports to strengthen coordination between sectors and between different levels of government structures for policy implementation.
Data collection, analysis and results-based approach:
Collects systematically qualitative data for the sound and up-to-date assessment of the situation of children and women to provide the base-lines for result-based decisions on interventions and evaluations. Provides technical support for the development of information systems for monitoring child rights indicators, with emphasis on community and child participation.
Provides timely, regular data-driven analysis for effective prioritization, planning, and development; facilitates results-based management for planning, adjusting, and scaling-up specific social policy initiatives. Support maintenance of information system for monitoring gender/sex disaggregated data.
Contributes to the analysis of the macroeconomic context of social policy programmes and its impact on social development, emerging issues and social policy concerns, as well as implications for children, and proposes and promotes appropriate responses in respect of such issues and concerns, including government resource allocation policies and the effect of social welfare policies on the rights of children.
Advocacy and communication:
Promotes and raises awareness on children's rights with both the general public and with policy makers, effective information dissemination, mass media campaign, special events, and other means, to ensure local buy-in, commitment, and continued relevance of UNICEF programming.
Partnerships:
Contributes to the establishment and enhancement of effective partnerships with the Government, bilateral and multilateral donors, NGOs, civil society and local leaders, the private sector, and other UN agencies to support sustained and proactive commitment to the Convention of the Rights of the Child and to achieve global UN agendas such as the Millennium Development Goals and the World Fit for Children (WFFC) agenda.
Identifies other critical partners, promotes awareness and builds capacity of partners, and actively facilitates effective collaboration within the UN family.
UNICEF Programme Management:
Supports and contributes to effective and efficient planning, management, coordination, monitoring and evaluation of the country programme.
Ensures that the social planning project enhances policy dialogue, planning, supervision, technical advice, management, training, research and support; and that the monitoring and evaluation component strengthens monitoring and evaluation of the social sectors and provides support to sectoral and decentralized information systems.
Qualifications of Successful Candidate
University degree, preferably advanced university degree or equivalent background, in Social Sciences, International Relations, Political Science, International Finance, public relations, media, communication, or other relevant disciplines.
Two years of relevant professional work experience.
Field work experience
Background/familiarity with Emergency.
Fluency of the local language of the duty station as well as proficiency in English.
Competencies of Successful Candidate
Core Values:
Commitment
Diversity and Inclusion
Integrity
Core Competencies:
Communication
Working with People
Drive for Results
Functional Competencies:
Formulating Strategies and Concepts
Analyzing
Applying Technical Expertise
Learning and Researching
Planning and Organizing
Technical Knowledge
Specific Technical Knowledge Required:
Knowledge of donor country's economic and political situation.
Expertise to leverage UNICEF's competitive advantage.
Expertise to deploy networking and mass media for fundraising and special events.
Common Technical Knowledge Required:
Understanding of UNICEF programmatic goals, visions, positions, policies and strategies (MDGs, UNDAF, HIV/AIDS, WFFC, MTSP, etc.)
Understanding of Rights-based and Results-based approach and programming.
Understanding of UN mission and system; and International Code of Conduct.
Gender equality and diversity awareness
Technical Knowledge to be Acquired/Enhanced:
Knowledge of UNICEF's financial regulations and rules, fundraising manual and fundraising strategy.
Understanding of government policies, guidelines, legislation, and strategies related to fundraising.
Understanding of UNICEF programme policies, goals, strategies, guidelines and approaches related to programme funding activities.
UNICEF policies, strategies promoting and supporting gender equality and diversity.
Job Title: Social Policy Officer (#96890 & #96891)
Job Number: 494057
Location: Abuja
Work Type : Fixed Term Staff
Level: National Professional (NO-C)
Contract Type: Fixed Term
Duration: Two years
Slot: 2
Purpose of the Position
Accountable for effective engagement in social policy dialogue with the Government for programme development, advocating for increased public resource allocation and budgeting towards the social sector and sustainable decentralization of social services and local capacity building in support of the goal of universal coverage of essential social services and the creation of a protective environment for children. Conducts data collection and analysis to fill information gaps and to strengthen capacity for advocacy for children's rights, and to support the Millennium Development Goals (MDGs) and the World Fit for Children (WFFC) agenda.
Key Expected Results
Constructive dialogue and partnerships are established between international and local social policy stakeholders, to provide effective protective environment for the most vulnerable children, including progressive compliance of principal policy documents and legislation regarding all aspects of child rights.
Current information on state budget and spending patterns and decentralization status of social services are monitored and updated on an on-going basis to support advocacy for decentralization and universal coverage of essential services.
Decentralization of social services is made sustainable through adequate local support, keeping decentralized services both accessible and effective. Programme plans of action are developed for children at provincial and district/municipality levels; coordination between sectors are increased and links between different levels of government structures for policy implementation are strengthened.
Data-driven analysis is provided for effective prioritization, planning, development, and results-based management for planning, adjusting, and scaling-up specific social policy initiatives. Gender/sex aggregated data and inputs provided, relevant to the Social Policy programme.
Advocacy efforts are effectively made to raise awareness on children's rights with both the general public and with policy makers, and to ensure local buy-in and continued relevance of UNICEF programming.
Effective partnerships with the Government and other agencies established to enable sustained and proactive commitment to the Convention of the Rights of the Child and the Millennium Development Goals for continuing worldwide progress of the UNICEF mission.
UNICEF social policy programme effectively planned, implemented and administered in support of the country programme.
Key Accountabilities and Duties & Tasks
Social Policy Dialogue and Programme Development:
Provides professional assistance in UNICEF's engagement in social policy dialogue and development with the Government, maintains constructive dialogue and partnerships between international and local stakeholders to support the development of social policies and programmes contributing to the progressive realization of children's rights and strengthening of implementation and monitoring mechanisms at all levels of society, and ensures that the services reach out in innovative, effective ways to those most vulnerable pockets of children and families that have been previously left out.
Promotes the advocacy for juvenile justice reform, supports child rights-based reviews of national, provincial and local legislation, in close consultation with community-level structures and supports the health and education sectors and the social welfare system for children.
Monitoring State Budget Resources:
Monitors and updates current information on state budgeting and spending patterns for social programmes and decentralization status of social services on an on-going basis to support advocacy for greater public resources and budget allocation for social development, the prioritization of resource allocation for children, and universal coverage of essential services for children, to ensure that they reflect the best interest of children.
Sustainable decentralization and capacity building:
Where the national decentralization process is taking place, collaborates with the central and local authorities to assist in planning, policy discussion and service delivery closely responding to the needs of local communities.
Provides on-going support in making decentralization sustainable through adequate local support while keeping decentralized services both accessible and effective.
Collaborates with the central and local authorities to strengthen community-based capacity on quality data collection, analysis for policy development, planning, implementation, coordination, monitoring of social policy and programmes.
Provides professional assistance in the development programme plans of action for children at provincial and district/municipality levels; supports to strengthen coordination between sectors and between different levels of government structures for policy implementation.
Data collection, analysis and results-based approach:
Collects systematically qualitative data for the sound and up-to-date assessment of the situation of children and women to provide the base-lines for result-based decisions on interventions and evaluations.
Provides technical support for the development of information systems for monitoring child rights indicators, with emphasis on community and child participation.
Provides timely, regular data-driven analysis for effective prioritization, planning, and development; facilitates results-based management for planning, adjusting, and scaling-up specific social policy initiatives. Support maintenance of information system for monitoring gender/sex disaggregated data.
Contributes to the analysis of the macroeconomic context of social policy programmes and its impact on social development, emerging issues and social policy concerns, as well as implications for children, and proposes and promotes appropriate responses in respect of such issues and concerns, including government resource allocation policies and the effect of social welfare policies on the rights of children.
Advocacy and communication:
Promotes and raises awareness on children's rights with both the general public and with policy makers, effective information dissemination, mass media campaign, special events, and other means, to ensure local buy-in, commitment, and continued relevance of UNICEF programming.
Partnerships:
Contributes to the establishment and enhancement of effective partnerships with the Government, bilateral and multilateral donors, NGOs, civil society and local leaders, the private sector, and other UN agencies to support sustained and proactive commitment to the Convention of the Rights of the Child and to achieve global UN agendas such as the Millennium Development Goals and the World Fit for Children (WFFC) agenda.
Identifies other critical partners, promotes awareness and builds capacity of partners, and actively facilitates effective collaboration within the UN family.
UNICEF Programme Management:
Supports and contributes to effective and efficient planning, management, coordination, monitoring and evaluation of the country programme.
Ensures that the social planning project enhances policy dialogue, planning, supervision, technical advice, management, training, research and support; and that the monitoring and evaluation component strengthens monitoring and evaluation of the social sectors and provides support to sectoral and decentralized information systems.
Qualifications of Successful Candidate
University degree, preferably advanced university degree or equivalent background, in Social Sciences, International Relations, Political Science, International Finance, public relations, media, communication, or other relevant disciplines.
Two years of relevant professional work experience.
Field work experience
Background/familiarity with Emergency.
Fluency of the local language of the duty station as well as proficiency in English.
Competencies of Successful Candidate
Core Values:
Commitment
Diversity and Inclusion
Integrity
Core Competencies:
Communication
Working with People
Drive for Results
Functional Competencies:
Formulating Strategies and Concepts
Analyzing
Applying Technical Expertise
Learning and Researching
Planning and Organizing
Technical Knowledge
Specific Technical Knowledge Required:
Knowledge of donor country's economic and political situation.
Expertise to leverage UNICEF's competitive advantage.
Expertise to deploy networking and mass media for fundraising and special events.
Common Technical Knowledge Required:
Understanding of UNICEF programmatic goals, visions, positions, policies and strategies (MDGs, UNDAF, HIV/AIDS, WFFC, MTSP, etc.)
Understanding of Rights-based and Results-based approach and programming.
Understanding of UN mission and system; and International Code of Conduct.
Gender equality and diversity awareness
Technical Knowledge to be Acquired/Enhanced:
Knowledge of UNICEF's financial regulations and rules, fundraising manual and fundraising strategy.
Understanding of government policies, guidelines, legislation, and strategies related to fundraising.
Understanding of UNICEF programme policies, goals, strategies, guidelines and approaches related to programme funding activities.
UNICEF policies, strategies promoting and supporting gender equality and diversity.
Job Title: Social Policy Officer (494058)
Job Number: 494058
Location: Ondo
Work Type : Fixed Term Staff
Level: National Professional (NO-C)
Contract Type: Fixed Term
Duration: Two years
Purpose of the Position
Accountable for effective engagement in social policy dialogue with the Government for programme development, advocating for increased public resource allocation and budgeting towards the social sector and sustainable decentralization of social services and local capacity building in support of the goal of universal coverage of essential social services and the creation of a protective environment for children.
Conducts data collection and analysis to fill information gaps and to strengthen capacity for advocacy for children's rights, and to support the Millennium Development Goals (MDGs) and the World Fit for Children (WFFC) agenda.
Key Expected Results
Constructive dialogue and partnerships are established between international and local social policy stakeholders, to provide effective protective environment for the most vulnerable children, including progressive compliance of principal policy documents and legislation regarding all aspects of child rights.
Current information on state budget and spending patterns and decentralization status of social services are monitored and updated on an on-going basis to support advocacy for decentralization and universal coverage of essential services.
Decentralization of social services is made sustainable through adequate local support, keeping decentralized services both accessible and effective. Programme plans of action are developed for children at provincial and district/municipality levels; coordination between sectors are increased and links between different levels of government structures for policy implementation are strengthened.
Data-driven analysis is provided for effective prioritization, planning, development, and results-based management for planning, adjusting, and scaling-up specific social policy initiatives. Gender/sex aggregated data and inputs provided, relevant to the Social Policy programme.
Advocacy efforts are effectively made to raise awareness on children's rights with both the general public and with policy makers, and to ensure local buy-in and continued relevance of UNICEF programming.
Effective partnerships with the Government and other agencies established to enable sustained and proactive commitment to the Convention of the Rights of the Child and the Millennium Development Goals for continuing worldwide progress of the UNICEF mission.
UNICEF social policy programme effectively planned, implemented and administered in support of the country programme.
Key Accountabilities and Duties & Tasks
Social Policy Dialogue and Programme Development:
Provides professional assistance in UNICEF's engagement in social policy dialogue and development with the Government, maintains constructive dialogue and partnerships between international and local stakeholders to support the development of social policies and programmes contributing to the progressive realization of children's rights and strengthening of implementation and monitoring mechanisms at all levels of society, and ensures that the services reach out in innovative, effective ways to those most vulnerable pockets of children and families that have been previously left out.
Promotes the advocacy for juvenile justice reform, supports child rights-based reviews of national, provincial and local legislation, in close consultation with community-level structures and supports the health and education sectors and the social welfare system for children.
Monitoring State Budget Resources:
Monitors and updates current information on state budgeting and spending patterns for social programmes and decentralization status of social services on an on-going basis to support advocacy for greater public resources and budget allocation for social development, the prioritization of resource allocation for children, and universal coverage of essential services for children, to ensure that they reflect the best interest of children.
Sustainable decentralization and capacity building:
Where the national decentralization process is taking place, collaborates with the central and local authorities to assist in planning, policy discussion and service delivery closely responding to the needs of local communities.
Provides on-going support in making decentralization sustainable through adequate local support while keeping decentralized services both accessible and effective.
Collaborates with the central and local authorities to strengthen community-based capacity on quality data collection, analysis for policy development, planning, implementation, coordination, monitoring of social policy and programmes.
Provides professional assistance in the development programme plans of action for children at provincial and district/municipality levels; supports to strengthen coordination between sectors and between different levels of government structures for policy implementation.
Data collection, analysis and results-based approach:
Collects systematically qualitative data for the sound and up-to-date assessment of the situation of children and women to provide the base-lines for result-based decisions on interventions and evaluations. Provides technical support for the development of information systems for monitoring child rights indicators, with emphasis on community and child participation.
Provides timely, regular data-driven analysis for effective prioritization, planning, and development; facilitates results-based management for planning, adjusting, and scaling-up specific social policy initiatives. Support maintenance of information system for monitoring gender/sex disaggregated data.
Contributes to the analysis of the macroeconomic context of social policy programmes and its impact on social development, emerging issues and social policy concerns, as well as implications for children, and proposes and promotes appropriate responses in respect of such issues and concerns, including government resource allocation policies and the effect of social welfare policies on the rights of children.
Advocacy and communication:
Promotes and raises awareness on children's rights with both the general public and with policy makers, effective information dissemination, mass media campaign, special events, and other means, to ensure local buy-in, commitment, and continued relevance of UNICEF programming.
Partnerships:
Contributes to the establishment and enhancement of effective partnerships with the Government, bilateral and multilateral donors, NGOs, civil society and local leaders, the private sector, and other UN agencies to support sustained and proactive commitment to the Convention of the Rights of the Child and to achieve global UN agendas such as the Millennium Development Goals and the World Fit for Children (WFFC) agenda.
Identifies other critical partners, promotes awareness and builds capacity of partners, and actively facilitates effective collaboration within the UN family.
UNICEF Programme Management:
Supports and contributes to effective and efficient planning, management, coordination, monitoring and evaluation of the country programme.
Ensures that the social planning project enhances policy dialogue, planning, supervision, technical advice, management, training, research and support; and that the monitoring and evaluation component strengthens monitoring and evaluation of the social sectors and provides support to sectoral and decentralized information systems.
Qualifications of Successful Candidate
University degree, preferably advanced university degree or equivalent background, in Social Sciences, International Relations, Political Science, International Finance, public relations, media, communication, or other relevant disciplines.
Two years of relevant professional work experience.
Field work experience
Background/familiarity with Emergency.
Fluency of the local language of the duty station as well as proficiency in English.
Competencies of Successful Candidate
Core Values:
Commitment
Diversity and Inclusion
Integrity
Core competencies:
Communication
Working with People
Drive for Results
Functional Competencies:
Formulating Strategies and Concepts
Analyzing
Applying Technical Expertise
Learning and Researching
Planning and Organizing
Technical Knowledge
Specific Technical Knowledge Required:
Knowledge of donor country's economic and political situation.
Expertise to leverage UNICEF's competitive advantage.
Expertise to deploy networking and mass media for fundraising and special events.
Common Technical Knowledge Required:
Understanding of UNICEF programmatic goals, visions, positions, policies and strategies (MDGs, UNDAF, HIV/AIDS, WFFC, MTSP, etc.)
Understanding of Rights-based and Results-based approach and programming.
Understanding of UN mission and system; and International Code of Conduct.
Gender equality and diversity awareness
Technical Knowledge to be Acquired/Enhanced:
Knowledge of UNICEF's financial regulations and rules, fundraising manual and fundraising strategy.
Understanding of government policies, guidelines, legislation, and strategies related to fundraising.
Understanding of UNICEF programme policies, goals, strategies, guidelines and approaches related to programme funding activities.
UNICEF policies, strategies promoting and supporting gender equality and diversity.
Apply here
Nigerian States namely Adamawa, Gombe and Plateau and selected Local Government Areas (LGAs) to strengthen women’s leadership, advance gender equality and improve protection for women and children in conflict settings.
UNICEF is responsible for implementation of Component 2 of the programme, namely ‘to increase access to reporting mechanisms and protective services for girls and women affected by human rights abuses, including gender based violence, in 3 states of northern Nigeria”. This will entail enhancing avenues for reporting of child rights violation and Gender Based Violence in Plateau and Gombe States, strengthening access to and quality of services for children and women who have experienced violence (including gender based violence (GBV), abuse, neglect and exploitation and strengthening the information management system for collecting data on violations.
We are recruiting to fill the position of:
Job Title: Monitoring & Evaluation Specialist (#96939)
Job Number: 494060
Location: Ondo
Work Type : Fixed Term Staff
Level: National Professional (NO-C)
Contract Type: Fixed Term
Duration: Two years
Purpose of the Position
To ensure that the UNICEF Country Office has useful, valid and reliable information on the situation of children's and women's rights; the performance of UNICEF-supported programmes including their relevance, efficiency, effectiveness, and sustainability, and in emergency contexts, their coverage, coordination and coherence.
To work within the UN country team to support UNCT goals for delivering valid and reliable information on the attainment of the MDGs and other goals, and on the performance of UN-supported programmes.
To assist in the establishment of a monitoring an evaluation tools which enhance partnership between the UNCT, government and other key players to collectively track progress on MDGs and other international commitment for children.
To assist in the development of national capacities for monitoring, evaluation and research, with special attention to the interest, concern and participation of government, community, and civil society stakeholders.
Key Expected Results
Monitoring, Evaluation & Research Planning: The Country Office and national partners have a well-prioritised and realistic plan of research, monitoring and evaluation activities, developed collaboratively that provides all the relevant and strategic information needed to manage the Country Programme.
Situation Monitoring and Assessment: A collectively Situation Monitoring and Assessment system owned by all key partners is in place, trough which the Country Office and national partners have timely and accurate measurements of change in conditions of children, women, and their families in the country or region; this information is available to facilitate planning and measure program impact.
Programme Performance Monitoring: The planning function of the Country Office has quality information collected and disseminated with the participation of all concerned partners to assess progress towards expected annual and multi-year results.
Evaluation: UNICEF-supported evaluations attain established UN quality standards, and the results are disseminated in a timely fashion to stakeholders for improving programme performance and contributing to national and corporate learning.
M&E Capacity Building: The monitoring and evaluation capacities of Country Office staff and national partners - government and civil society - enhanced with the contribution of UNICEF knowledge partners meet the expectations and requirements of their positions and responsibilities.
Coordination and Networking: The UNICEF office is linked to wider UNICEF M&E developments in way that both contributes to and benefits from organizational learning on effective M&E management.
Key Accountabilities and Duties & Tasks
Integrated Monitoring, Evaluation & Research Plan (IMEP)
Ensure that the Country Office and national partners use a well-prioritised and realistic plan of research, monitoring and evaluation activities that will provide the most relevant and strategic information to manage the Country Programme, including tracking and assessing UNICEF's distinct contribution.
Duties & Tasks:
Make professional contributions to and provide technical assistance for the planning and establishing the major research, monitoring and evaluation objectives, priorities, and activities in UNICEF's multi-year and annual IMEPs, in consultation with child-rights and implementing partners.
Likewise, support the development of UNDAF M&E Plans from a sound results-based programming process.
Identify the M&E objectives, priorities, and activities required for effective CO and partner Emergency Preparedness and Response Plans,
In humanitarian response situations, within the first month, draft and recommend a simple one-month data-collection plan to cover key data gaps as required for the initial emergency response, working in close collaboration with the humanitarian clusters partners.
After the initial humanitarian response, support management of the medium-term response with a revised IMEP.
Situation Monitoring and Assessment
Ensure that the Country Office and national partners have timely and accurate measurement of change in conditions in the country or region, including monitoring of socio-economic trends and the country's wider policy, economic or institutional context, to facilitate planning and to draw conclusions about the impact of programmes or policies.
Duties & Tasks:
In coordination with other stakeholders, support the collection of Millennium Development Goal (MDG) and other key social development indicators (through MICS or other surveys) to improve national planning.
Support partners in the establishment and management of national statistical databases (e.g., DevInfo), ensuring that key indicators are readily accessible by key stakeholders. Potential uses include the Situation Analysis, Common Country Assessment, Early Warning Monitoring Systems, and Mid-Term Reviews.
Develop a collectively Situation Monitoring and Assessment system owned by all key partners which supports the preparation of country level statistical and analytic reports on the status of children's and women's rights issues; and which allow, when opportunities emerge to influence developmental and social policies. To include technical support to global reporting obligations including national reports on progress toward the MDGs, and toward CRC and CEDAW fulfilment.
In humanitarian response situations, provide professional support for one or more rapid assessments (inter-agency or independently if necessary) to be carried out within the first 48-72 hours, working in close collaboration with the humanitarian clusters partners.
Programme Performance Monitoring
Ensure that the Country Office has quality information to assess progress towards expected results established in annual work plans.
Duties & Tasks:
Provide technical support to ensure that a set of programme performance indicators is identified and adjusted as necessary, with inputs of all concerned partners in the context of the multi-year and annual IMEPs, the Annual Management Plan and Annual Work Plans, as outlined in the Programme Policy and Procedures Manual).
Coordinate with partners to ensure that monitoring systems are properly designed, and that data collection and analysis from field visits are coordinated and standardised across programmes to feed into to programme performance monitoring, with special attention to humanitarian response.
Drawing on monitoring and analysis of key program performance and management indicators, provide professional input to management reports, including relevant sections of the annual reports.
Evaluation
Ensure that UNICEF-supported evaluations are designed and implemented to established UN quality standards, and the results are disseminated in a timely fashion to stakeholders in order to improve programme performance and contribute to wider learning.
Duties & Tasks:
Technically support programme partners to formulate Terms of Reference and evaluation designs of high quality, when relevant drawing on the know-how of knowledge institutions, in compliance with the organization's programme evaluation policies and guidelines..
Monitor and ensure the quality of the field work and data management during the implementation phase, and the quality of the analysis and ease of understanding during the report writing phase.
Disseminate evaluation findings and recommendations to the intended audiences in user-friendly methods. In particular, to ensure that effective participatory feedback is provided to community and civil society stakeholders.
Monitor and ensure that a management response to the findings and recommendations of the evaluation is completed, recorded, and followed up for implementation. Most specifically, ensure that evaluation recommendations are submitted to the Country Management Team and follow-up actions recorded in CMT minutes. Submit electronic copies of all evaluations to NYHQ via the Evaluation Data Base web portal, with full accompanying documentation.
M&E Capacity Building
Ensure that the monitoring and evaluation capacities of Country Office staff and national partners - government and civil society - are strengthened enabling them to increasingly engage in and lead monitoring and evaluation processes.
Duties & Tasks
Promote the awareness and understanding of the shared responsibility of M& E function among all staff members through communication, training, learning and development activities organization-wide.
In close collaboration with partners, ensure that an M&E capacity building strategy for UNICEF/UN staff national partners and institutions exists in the context of the IMEP, or UNDAF M&E plan.
Pay particular attention so the capacity needs of national partners such as professional evaluation associations will be strengthened by involvement in evaluation processes and possibly through specific capacity building initiatives.
Collaborate to implement capacity building strategies as a joint commitment with other developmental partners. Utilize a range of appropriate skills building strategies including self-learning, seminars and workshops and practical experience in order that UNICEF and UN staff have the basic knowledge and skills in understanding and applying new M&E policies, tools, methods to fulfil their responsibilities. Similarly, design and implement strategies suited to the skills needs of national partners.
Actively seek partnerships with knowledge institutions for the identification of capacity gaps and development of strategies to address them.
Coordination and Networking
Ensure that the UNICEF office is effectively linked to wider UNICEF M&E developments in a way that both contributes to and benefits from organizational learning on effective M&E management.
Duties & Tasks
Collaborate with Regional M&E Advisers and HQ Evaluation Office for overall coordination of priority research, monitoring and evaluation activities, especially those of regional scope requiring the coordinated effort of multiple countries.
Partner with the Regional Monitoring and Evaluation Adviser to ensure that current and accurate M&E data and results are included in regional reports, multi-country studies, and knowledge sharing networks.
Undertake lessons-learned reviews on successful and unsuccessful M&E practices and experience at the national level, and ensure they are shared as appropriate. Similarly, pay attention to M&E knowledge networks to identify innovations and lessons learned that may be relevant for the CO and partners to improve their M&E function.
Qualifications of Successful Candidate
Advanced university degree in Social Sciences, Statistics, Planning Development, Planning.
Professional work experience in programme development and implementation including monitoring and evaluation activities as follows:
Five years of relevant professional work experience. field work experience
At least one instance of exposure to emergency programming, including preparedness planning. Active involvement in a humanitarian crisis response programme preferred.
Fluency of the local language of the duty station as well as proficiency in English.
Competencies of Successful Candidate
Core Values:
Commitment
Diversity and Inclusion
Integrity
Core competencies:
Communication
Working with People.
Drive for Result.
Functional Competencies:
Leading and Supervising.
Formulating Strategies and Concepts.
Analyzing.
Applying Technical Expertise.
Planning and Organizing.
Technical Knowledge
Specific Technical Knowledge Required:
Knowledge of Project Evaluation.
Professional technical knowledge/expertise in Evaluation Process Management, Follow-up on Recommendations and Dissemination of M&E results.
Emerging international good practice in monitoring and evaluation partnerships.
Common Technical Knowledge Required:
Professional technical knowledge/expertise in demography, statistics, and data management.
Professional technical knowledge/expertise in methodology of M&E, including theories, standards and models, quantitative/qualitative/mixed methods, validity/reliability testing of data, data analysis and interpretation, and statistical inference methods.
Professional technical knowledge/expertise in Activity Monitoring & Evaluation, Evaluation Design, data analysis, and reporting.
Gender equality and diversity awareness
Technical Knowledge to be Acquired/Enhanced:
Professional/technical knowledge/expertise in Team Management, Coaching & Training.
Mastery of UNICEF's M&E policies and procedures.
Latest programme monitoring and evaluation theory, methodology, technology and tools.
Understanding of UN Mission and system, current key UN topics; and International Code of Conduct.
Understanding of UNICEF Mission Statement and UNICEF Guiding Principles.
UNICEF strategic framework for partnerships and collaborative relationships.
Job Title: Social Policy Officer (#96893)
Job Number: 494059
Location: Rivers
Work Type : Fixed Term Staff
Level: National Professional (NO-C)
Contract Type: Fixed Term
Duration: Two years
Purpose of the Position
Accountable for effective engagement in social policy dialogue with the Government for programme development, advocating for increased public resource allocation and budgeting towards the social sector and sustainable decentralization of social services and local capacity building in support of the goal of universal coverage of essential social services and the creation of a protective environment for children. Conducts data collection and analysis to fill information gaps and to strengthen capacity for advocacy for children's rights, and to support the Millennium Development Goals (MDGs) and the World Fit for Children (WFFC) agenda.
Key Expected Results
Constructive dialogue and partnerships are established between international and local social policy stakeholders, to provide effective protective environment for the most vulnerable children, including progressive compliance of principal policy documents and legislation regarding all aspects of child rights.
Current information on state budget and spending patterns and decentralization status of social services are monitored and updated on an on-going basis to support advocacy for decentralization and universal coverage of essential services.
Decentralization of social services is made sustainable through adequate local support, keeping decentralized services both accessible and effective. Programme plans of action are developed for children at provincial and district/municipality levels; coordination between sectors are increased and links between different levels of government structures for policy implementation are strengthened.
Data-driven analysis is provided for effective prioritization, planning, development, and results-based management for planning, adjusting, and scaling-up specific social policy initiatives. Gender/sex aggregated data and inputs provided, relevant to the Social Policy programme.
Advocacy efforts are effectively made to raise awareness on children's rights with both the general public and with policy makers, and to ensure local buy-in and continued relevance of UNICEF programming.
Effective partnerships with the Government and other agencies established to enable sustained and proactive commitment to the Convention of the Rights of the Child and the Millennium Development Goals for continuing worldwide progress of the UNICEF mission.
UNICEF social policy programme effectively planned, implemented and administered in support of the country programme.
Key Accountabilities and Duties & Tasks
Social Policy Dialogue and Programme Development:
Provides professional assistance in UNICEF's engagement in social policy dialogue and development with the Government, maintains constructive dialogue and partnerships between international and local stakeholders to support the development of social policies and programmes contributing to the progressive realization of children's rights and strengthening of implementation and monitoring mechanisms at all levels of society, and ensures that the services reach out in innovative, effective ways to those most vulnerable pockets of children and families that have been previously left out.
Promotes the advocacy for juvenile justice reform, supports child rights-based reviews of national, provincial and local legislation, in close consultation with community-level structures and supports the health and education sectors and the social welfare system for children.
Monitoring State Budget Resources:
Monitors and updates current information on state budgeting and spending patterns for social programmes and decentralization status of social services on an on-going basis to support advocacy for greater public resources and budget allocation for social development, the prioritization of resource allocation for children, and universal coverage of essential services for children, to ensure that they reflect the best interest of children.
Sustainable decentralization and capacity building:
Where the national decentralization process is taking place, collaborates with the central and local authorities to assist in planning, policy discussion and service delivery closely responding to the needs of local communities.
Provides on-going support in making decentralization sustainable through adequate local support while keeping decentralized services both accessible and effective.
Collaborates with the central and local authorities to strengthen community-based capacity on quality data collection, analysis for policy development, planning, implementation, coordination, monitoring of social policy and programmes.
Provides professional assistance in the development programme plans of action for children at provincial and district/municipality levels; supports to strengthen coordination between sectors and between different levels of government structures for policy implementation.
Data collection, analysis and results-based approach:
Collects systematically qualitative data for the sound and up-to-date assessment of the situation of children and women to provide the base-lines for result-based decisions on interventions and evaluations. Provides technical support for the development of information systems for monitoring child rights indicators, with emphasis on community and child participation.
Provides timely, regular data-driven analysis for effective prioritization, planning, and development; facilitates results-based management for planning, adjusting, and scaling-up specific social policy initiatives. Support maintenance of information system for monitoring gender/sex disaggregated data.
Contributes to the analysis of the macroeconomic context of social policy programmes and its impact on social development, emerging issues and social policy concerns, as well as implications for children, and proposes and promotes appropriate responses in respect of such issues and concerns, including government resource allocation policies and the effect of social welfare policies on the rights of children.
Advocacy and communication:
Promotes and raises awareness on children's rights with both the general public and with policy makers, effective information dissemination, mass media campaign, special events, and other means, to ensure local buy-in, commitment, and continued relevance of UNICEF programming.
Partnerships:
Contributes to the establishment and enhancement of effective partnerships with the Government, bilateral and multilateral donors, NGOs, civil society and local leaders, the private sector, and other UN agencies to support sustained and proactive commitment to the Convention of the Rights of the Child and to achieve global UN agendas such as the Millennium Development Goals and the World Fit for Children (WFFC) agenda.
Identifies other critical partners, promotes awareness and builds capacity of partners, and actively facilitates effective collaboration within the UN family.
UNICEF Programme Management:
Supports and contributes to effective and efficient planning, management, coordination, monitoring and evaluation of the country programme.
Ensures that the social planning project enhances policy dialogue, planning, supervision, technical advice, management, training, research and support; and that the monitoring and evaluation component strengthens monitoring and evaluation of the social sectors and provides support to sectoral and decentralized information systems.
Qualifications of Successful Candidate
University degree, preferably advanced university degree or equivalent background, in Social Sciences, International Relations, Political Science, International Finance, public relations, media, communication, or other relevant disciplines.
Two years of relevant professional work experience.
Field work experience
Background/familiarity with Emergency.
Fluency of the local language of the duty station as well as proficiency in English.
Competencies of Successful Candidate
Core Values:
Commitment
Diversity and Inclusion
Integrity
Core Competencies:
Communication
Working with People
Drive for Results
Functional Competencies:
Formulating Strategies and Concepts
Analyzing
Applying Technical Expertise
Learning and Researching
Planning and Organizing
Technical Knowledge
Specific Technical Knowledge Required:
Knowledge of donor country's economic and political situation.
Expertise to leverage UNICEF's competitive advantage.
Expertise to deploy networking and mass media for fundraising and special events.
Common Technical Knowledge Required:
Understanding of UNICEF programmatic goals, visions, positions, policies and strategies (MDGs, UNDAF, HIV/AIDS, WFFC, MTSP, etc.)
Understanding of Rights-based and Results-based approach and programming.
Understanding of UN mission and system; and International Code of Conduct.
Gender equality and diversity awareness
Technical Knowledge to be Acquired/Enhanced:
Knowledge of UNICEF's financial regulations and rules, fundraising manual and fundraising strategy.
Understanding of government policies, guidelines, legislation, and strategies related to fundraising.
Understanding of UNICEF programme policies, goals, strategies, guidelines and approaches related to programme funding activities.
UNICEF policies, strategies promoting and supporting gender equality and diversity.
Job Title: Social Policy Officer (#96890 & #96891)
Job Number: 494057
Location: Abuja
Work Type : Fixed Term Staff
Level: National Professional (NO-C)
Contract Type: Fixed Term
Duration: Two years
Slot: 2
Purpose of the Position
Accountable for effective engagement in social policy dialogue with the Government for programme development, advocating for increased public resource allocation and budgeting towards the social sector and sustainable decentralization of social services and local capacity building in support of the goal of universal coverage of essential social services and the creation of a protective environment for children. Conducts data collection and analysis to fill information gaps and to strengthen capacity for advocacy for children's rights, and to support the Millennium Development Goals (MDGs) and the World Fit for Children (WFFC) agenda.
Key Expected Results
Constructive dialogue and partnerships are established between international and local social policy stakeholders, to provide effective protective environment for the most vulnerable children, including progressive compliance of principal policy documents and legislation regarding all aspects of child rights.
Current information on state budget and spending patterns and decentralization status of social services are monitored and updated on an on-going basis to support advocacy for decentralization and universal coverage of essential services.
Decentralization of social services is made sustainable through adequate local support, keeping decentralized services both accessible and effective. Programme plans of action are developed for children at provincial and district/municipality levels; coordination between sectors are increased and links between different levels of government structures for policy implementation are strengthened.
Data-driven analysis is provided for effective prioritization, planning, development, and results-based management for planning, adjusting, and scaling-up specific social policy initiatives. Gender/sex aggregated data and inputs provided, relevant to the Social Policy programme.
Advocacy efforts are effectively made to raise awareness on children's rights with both the general public and with policy makers, and to ensure local buy-in and continued relevance of UNICEF programming.
Effective partnerships with the Government and other agencies established to enable sustained and proactive commitment to the Convention of the Rights of the Child and the Millennium Development Goals for continuing worldwide progress of the UNICEF mission.
UNICEF social policy programme effectively planned, implemented and administered in support of the country programme.
Key Accountabilities and Duties & Tasks
Social Policy Dialogue and Programme Development:
Provides professional assistance in UNICEF's engagement in social policy dialogue and development with the Government, maintains constructive dialogue and partnerships between international and local stakeholders to support the development of social policies and programmes contributing to the progressive realization of children's rights and strengthening of implementation and monitoring mechanisms at all levels of society, and ensures that the services reach out in innovative, effective ways to those most vulnerable pockets of children and families that have been previously left out.
Promotes the advocacy for juvenile justice reform, supports child rights-based reviews of national, provincial and local legislation, in close consultation with community-level structures and supports the health and education sectors and the social welfare system for children.
Monitoring State Budget Resources:
Monitors and updates current information on state budgeting and spending patterns for social programmes and decentralization status of social services on an on-going basis to support advocacy for greater public resources and budget allocation for social development, the prioritization of resource allocation for children, and universal coverage of essential services for children, to ensure that they reflect the best interest of children.
Sustainable decentralization and capacity building:
Where the national decentralization process is taking place, collaborates with the central and local authorities to assist in planning, policy discussion and service delivery closely responding to the needs of local communities.
Provides on-going support in making decentralization sustainable through adequate local support while keeping decentralized services both accessible and effective.
Collaborates with the central and local authorities to strengthen community-based capacity on quality data collection, analysis for policy development, planning, implementation, coordination, monitoring of social policy and programmes.
Provides professional assistance in the development programme plans of action for children at provincial and district/municipality levels; supports to strengthen coordination between sectors and between different levels of government structures for policy implementation.
Data collection, analysis and results-based approach:
Collects systematically qualitative data for the sound and up-to-date assessment of the situation of children and women to provide the base-lines for result-based decisions on interventions and evaluations.
Provides technical support for the development of information systems for monitoring child rights indicators, with emphasis on community and child participation.
Provides timely, regular data-driven analysis for effective prioritization, planning, and development; facilitates results-based management for planning, adjusting, and scaling-up specific social policy initiatives. Support maintenance of information system for monitoring gender/sex disaggregated data.
Contributes to the analysis of the macroeconomic context of social policy programmes and its impact on social development, emerging issues and social policy concerns, as well as implications for children, and proposes and promotes appropriate responses in respect of such issues and concerns, including government resource allocation policies and the effect of social welfare policies on the rights of children.
Advocacy and communication:
Promotes and raises awareness on children's rights with both the general public and with policy makers, effective information dissemination, mass media campaign, special events, and other means, to ensure local buy-in, commitment, and continued relevance of UNICEF programming.
Partnerships:
Contributes to the establishment and enhancement of effective partnerships with the Government, bilateral and multilateral donors, NGOs, civil society and local leaders, the private sector, and other UN agencies to support sustained and proactive commitment to the Convention of the Rights of the Child and to achieve global UN agendas such as the Millennium Development Goals and the World Fit for Children (WFFC) agenda.
Identifies other critical partners, promotes awareness and builds capacity of partners, and actively facilitates effective collaboration within the UN family.
UNICEF Programme Management:
Supports and contributes to effective and efficient planning, management, coordination, monitoring and evaluation of the country programme.
Ensures that the social planning project enhances policy dialogue, planning, supervision, technical advice, management, training, research and support; and that the monitoring and evaluation component strengthens monitoring and evaluation of the social sectors and provides support to sectoral and decentralized information systems.
Qualifications of Successful Candidate
University degree, preferably advanced university degree or equivalent background, in Social Sciences, International Relations, Political Science, International Finance, public relations, media, communication, or other relevant disciplines.
Two years of relevant professional work experience.
Field work experience
Background/familiarity with Emergency.
Fluency of the local language of the duty station as well as proficiency in English.
Competencies of Successful Candidate
Core Values:
Commitment
Diversity and Inclusion
Integrity
Core Competencies:
Communication
Working with People
Drive for Results
Functional Competencies:
Formulating Strategies and Concepts
Analyzing
Applying Technical Expertise
Learning and Researching
Planning and Organizing
Technical Knowledge
Specific Technical Knowledge Required:
Knowledge of donor country's economic and political situation.
Expertise to leverage UNICEF's competitive advantage.
Expertise to deploy networking and mass media for fundraising and special events.
Common Technical Knowledge Required:
Understanding of UNICEF programmatic goals, visions, positions, policies and strategies (MDGs, UNDAF, HIV/AIDS, WFFC, MTSP, etc.)
Understanding of Rights-based and Results-based approach and programming.
Understanding of UN mission and system; and International Code of Conduct.
Gender equality and diversity awareness
Technical Knowledge to be Acquired/Enhanced:
Knowledge of UNICEF's financial regulations and rules, fundraising manual and fundraising strategy.
Understanding of government policies, guidelines, legislation, and strategies related to fundraising.
Understanding of UNICEF programme policies, goals, strategies, guidelines and approaches related to programme funding activities.
UNICEF policies, strategies promoting and supporting gender equality and diversity.
Job Title: Social Policy Officer (494058)
Job Number: 494058
Location: Ondo
Work Type : Fixed Term Staff
Level: National Professional (NO-C)
Contract Type: Fixed Term
Duration: Two years
Purpose of the Position
Accountable for effective engagement in social policy dialogue with the Government for programme development, advocating for increased public resource allocation and budgeting towards the social sector and sustainable decentralization of social services and local capacity building in support of the goal of universal coverage of essential social services and the creation of a protective environment for children.
Conducts data collection and analysis to fill information gaps and to strengthen capacity for advocacy for children's rights, and to support the Millennium Development Goals (MDGs) and the World Fit for Children (WFFC) agenda.
Key Expected Results
Constructive dialogue and partnerships are established between international and local social policy stakeholders, to provide effective protective environment for the most vulnerable children, including progressive compliance of principal policy documents and legislation regarding all aspects of child rights.
Current information on state budget and spending patterns and decentralization status of social services are monitored and updated on an on-going basis to support advocacy for decentralization and universal coverage of essential services.
Decentralization of social services is made sustainable through adequate local support, keeping decentralized services both accessible and effective. Programme plans of action are developed for children at provincial and district/municipality levels; coordination between sectors are increased and links between different levels of government structures for policy implementation are strengthened.
Data-driven analysis is provided for effective prioritization, planning, development, and results-based management for planning, adjusting, and scaling-up specific social policy initiatives. Gender/sex aggregated data and inputs provided, relevant to the Social Policy programme.
Advocacy efforts are effectively made to raise awareness on children's rights with both the general public and with policy makers, and to ensure local buy-in and continued relevance of UNICEF programming.
Effective partnerships with the Government and other agencies established to enable sustained and proactive commitment to the Convention of the Rights of the Child and the Millennium Development Goals for continuing worldwide progress of the UNICEF mission.
UNICEF social policy programme effectively planned, implemented and administered in support of the country programme.
Key Accountabilities and Duties & Tasks
Social Policy Dialogue and Programme Development:
Provides professional assistance in UNICEF's engagement in social policy dialogue and development with the Government, maintains constructive dialogue and partnerships between international and local stakeholders to support the development of social policies and programmes contributing to the progressive realization of children's rights and strengthening of implementation and monitoring mechanisms at all levels of society, and ensures that the services reach out in innovative, effective ways to those most vulnerable pockets of children and families that have been previously left out.
Promotes the advocacy for juvenile justice reform, supports child rights-based reviews of national, provincial and local legislation, in close consultation with community-level structures and supports the health and education sectors and the social welfare system for children.
Monitoring State Budget Resources:
Monitors and updates current information on state budgeting and spending patterns for social programmes and decentralization status of social services on an on-going basis to support advocacy for greater public resources and budget allocation for social development, the prioritization of resource allocation for children, and universal coverage of essential services for children, to ensure that they reflect the best interest of children.
Sustainable decentralization and capacity building:
Where the national decentralization process is taking place, collaborates with the central and local authorities to assist in planning, policy discussion and service delivery closely responding to the needs of local communities.
Provides on-going support in making decentralization sustainable through adequate local support while keeping decentralized services both accessible and effective.
Collaborates with the central and local authorities to strengthen community-based capacity on quality data collection, analysis for policy development, planning, implementation, coordination, monitoring of social policy and programmes.
Provides professional assistance in the development programme plans of action for children at provincial and district/municipality levels; supports to strengthen coordination between sectors and between different levels of government structures for policy implementation.
Data collection, analysis and results-based approach:
Collects systematically qualitative data for the sound and up-to-date assessment of the situation of children and women to provide the base-lines for result-based decisions on interventions and evaluations. Provides technical support for the development of information systems for monitoring child rights indicators, with emphasis on community and child participation.
Provides timely, regular data-driven analysis for effective prioritization, planning, and development; facilitates results-based management for planning, adjusting, and scaling-up specific social policy initiatives. Support maintenance of information system for monitoring gender/sex disaggregated data.
Contributes to the analysis of the macroeconomic context of social policy programmes and its impact on social development, emerging issues and social policy concerns, as well as implications for children, and proposes and promotes appropriate responses in respect of such issues and concerns, including government resource allocation policies and the effect of social welfare policies on the rights of children.
Advocacy and communication:
Promotes and raises awareness on children's rights with both the general public and with policy makers, effective information dissemination, mass media campaign, special events, and other means, to ensure local buy-in, commitment, and continued relevance of UNICEF programming.
Partnerships:
Contributes to the establishment and enhancement of effective partnerships with the Government, bilateral and multilateral donors, NGOs, civil society and local leaders, the private sector, and other UN agencies to support sustained and proactive commitment to the Convention of the Rights of the Child and to achieve global UN agendas such as the Millennium Development Goals and the World Fit for Children (WFFC) agenda.
Identifies other critical partners, promotes awareness and builds capacity of partners, and actively facilitates effective collaboration within the UN family.
UNICEF Programme Management:
Supports and contributes to effective and efficient planning, management, coordination, monitoring and evaluation of the country programme.
Ensures that the social planning project enhances policy dialogue, planning, supervision, technical advice, management, training, research and support; and that the monitoring and evaluation component strengthens monitoring and evaluation of the social sectors and provides support to sectoral and decentralized information systems.
Qualifications of Successful Candidate
University degree, preferably advanced university degree or equivalent background, in Social Sciences, International Relations, Political Science, International Finance, public relations, media, communication, or other relevant disciplines.
Two years of relevant professional work experience.
Field work experience
Background/familiarity with Emergency.
Fluency of the local language of the duty station as well as proficiency in English.
Competencies of Successful Candidate
Core Values:
Commitment
Diversity and Inclusion
Integrity
Core competencies:
Communication
Working with People
Drive for Results
Functional Competencies:
Formulating Strategies and Concepts
Analyzing
Applying Technical Expertise
Learning and Researching
Planning and Organizing
Technical Knowledge
Specific Technical Knowledge Required:
Knowledge of donor country's economic and political situation.
Expertise to leverage UNICEF's competitive advantage.
Expertise to deploy networking and mass media for fundraising and special events.
Common Technical Knowledge Required:
Understanding of UNICEF programmatic goals, visions, positions, policies and strategies (MDGs, UNDAF, HIV/AIDS, WFFC, MTSP, etc.)
Understanding of Rights-based and Results-based approach and programming.
Understanding of UN mission and system; and International Code of Conduct.
Gender equality and diversity awareness
Technical Knowledge to be Acquired/Enhanced:
Knowledge of UNICEF's financial regulations and rules, fundraising manual and fundraising strategy.
Understanding of government policies, guidelines, legislation, and strategies related to fundraising.
Understanding of UNICEF programme policies, goals, strategies, guidelines and approaches related to programme funding activities.
UNICEF policies, strategies promoting and supporting gender equality and diversity.
Apply here
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