Our network of 180 principal offices in 140 countries gives us local market insight backed by world class expertise to deliver excellence for every client. The role sits within our International Development Services division which operates as three separate portfolios within the international development arena, Environment and Water, Education and Health.
Job Title: Graduate IT Support Assistant
Job Reference: 23136BR
Location: Nigeria
Work Pattern: Full-Time
Job Category
Management consultancy, International development
Job Profile
This role supports the provision of a high quality and measurable ICT infrastructure support service whilst delivering the yearly infrastructure improvement programme.
A key area of responsibility includes ensuring the Disaster Recovery Plan is regularly tested and updated.
Accountabilities and Responsibilities
Work with ICT Manager to address any issues with GNOS and direct access laptops
Ensure that the VMWare environment and all operational systems are available during the contracted hours of 8.30 - 17.00, reporting any problems to the ICT Manager and respective support organisations.
First level support for computer users, printers, software configuration and network troubleshooting
Responsibility for all systems backups and maintaining appropriate records to show that back-ups are being completed
Work with external network providers to ensure that the network is performing effectively and changes made in accordance with defined specifications
Responsible for ensuring that new patches and upgrades to servers, network and PBX hardware is installed correctly and efficiently and within agreed timescales and standards
Ensure the security of the ICT Communications room is maintained and meets all health & safety requirements
Work with ICT Manager to plan, deliver and report upon the yearly ICT infrastructure
Work with the ICT unit to complete regular restores of backup tapes to test the validity of the process
Work with the Facilities and Procurement Officers and State Administrators to maintain a full and complete Office Inventory and Register of ICT equipment
Support the ICT Manager to provide technical specifications for all purchase of ICT goods and services ensuring we meet procurement requirements and best value for money
Keep up to date with emerging technologies and to consider how the introduction of such technologies can help with continuous improvement and cost reduction
Assist the ICT Manager in implementing technologies which will reduce our carbon footprint and achieve “greener IT”
Work with external and internal audit to ensure that all recommendations are completed to agreed timescales
Requirements/Qualifications
Required academic/professional qualifications, training and experience
Preferably educated to minimum of OND level
Relevant professional qualification in ICT (Hardware and Software)
Previous experience in providing ICT support to a programme team is highly desirable
Verifiable experience or training in managing ITC equipment (Router, Switches, NAS, Access point, Desktops and Laptops) in a domain environment
Previous experience of working within a multi‐national team would be an added advantage
Job Title: Facilities Officer
Job Profile
Responsible for the day to day management, maintenance and services of office, guesthouse, and residence facilities to ensure they meet the needs of the MM programmes in Nigeria and CENL, as efficiently, safely, and cost effectively as possible.
Support the Procurement, IT and Facilities Manager to ensure that ESSPIN, DEEPEN, TDP and other MM programmes in Nigeria obtain suitable office, guesthouse and residence facilities in a timely manner and at the right prices, and that company and programmes assets and inventory are tagged, located, stored and transferred or disposed correctly, and that register and inventory records are accurate
Job Description
Accountabilities:
Responsible for the general upkeep and maintenance of CENL Abuja office, guesthouse, and residence and ensuring that they meet MM health and safety standards and the local legal requirements, and that IMS checks are diligently completed.
Support the Procurement, IT and Facilities Manager to establish Abuja and States programmes offices, guesthouses and residences and oversee the purchase of all furniture and equipment, ensuring that the programme obtains value for money.
Support the Procurement, IT and Facilities Manager in planning best allocation and utilization of space and resources for new facilities or re-organizing current premises and managing any refurbishments, renovations and relocations to make sure they all run smoothly and according to plan.
Ensure that CENL facilities management processes and procedures are implemented and that any issues regarding implementation of relevant process maps or need for updating are escalated to the Procurement, IT and Facilities Manager.
Take direct responsibility for ensuring that company and programmes assets and inventory are tagged, located, stored and transferred or disposed correctly, and that register and inventory records are accurate.
Take direct responsibility for managing the cleaning, waste disposal, and parking of each facility, while ensuring that agreed work by contractors are completed satisfactorily and following up on any deficiencies.
Provide leadership and direction for Abuja Office Cleaners, Abuja Guesthouse Staff, and Abuja Domestic Staff that fosters a strong team culture and organizational ownership that ensures efficient delivery of functions and supports ongoing professional development.
Implement the MM PDR procedures, ensuring timely completion of meaningful reviews for all line management staff and follow up to ensure that development actions are implemented.
Support HR section to ensure completion of mandatory training by all line management staff.
Communicate timeously and effectively with line manager, other BST staff, managers of MM programmes and external parties as required.
Support all measures to ensure cost-effectiveness and value for money both for MM and external clients such as DFID
Support the Procurement, IT and Facilities Manager to develop and implement strategic facility management initiatives that align with overall MM business objectives, and maintain an up-to-date and accurate lease register for the company, including ensuring that due rents are renewed promptly in advance as stipulated by the contracts.
Support the Procurement, IT and Facilities Manager to implement sustainability principles in the management and maintenance of CENL facilities that foster energy efficiency and saves cost.
Responsible for managing and maintaining the office systems, which include the IT and office equipment such as computers, printers, photocopiers, generators, etc., and ensuring they work efficiently.
Actively develop and maintain relationship with contractors that is mutually beneficial, long term and trust-based, and act responsibly, with integrity and be fair, honest and open in all commercial activities.
Candidate Specification
Required Academic/Professional Qualifications, Training and Experience
Preferably educated to degree level or equivalent
Relevant professional qualification in facility management
Previous experience in establishing offices and guesthouses
Good knowledge of issues around facilities management desirable
Job Title: Intervention Leader - Rules and Standards
Job Profile
DEEPEN is a five-year UK government-funded programme designed to improve the quality of education in private schools in Nigeria.
The programme will support
low cost and medium cost schools serving children from low income
families in particular and is initially focused on the private school market in Lagos.
The Intervention Leader for Rules and Standards will design, manage and lead the programme’s interventions and activities to facilitate a more favourable regulatory environment for private education in Lagos.
With guidance and assistance from the Team Leader, Deputy Team Leader and Results and Learning (R&L) Leader, the Intervention Leader will also work to monitor and measure the impact of DEEPEN and to develop synergies across the programme to reduce the effect of wider market constraints.
Job Description
Accountabilities and Responsibilities
The Intervention Leader for Rules and Standards will have primary responsibility for all programme activities and interventions (including monitoring and results measurement (MRM)) within the Rules and Standards work stream.
Working together with the Team Leader, the Deputy Team Leader and other team members, s/he will:
Intervention Design and Management
Design and manage the overall intervention strategy within the Rules and Standards work stream;
Develop the budget for each intervention and activity, and the Rules and Standards work stream overall;
Provide the R&L team with regular data on work stream activities and progress as required;
Provide the Communications Officer with information on the Rules and Standards interventions and activities as required;New Interventions
Explore and initiate new interventions and activities for the Rules and Standards work stream to achieve outputs, outcomes and impacts within the work stream and across the programme in accordance with the agreed logical framework, particularly with reference to Output Indicator 1 and Outcome Indicators 1 and 2;
Conduct analysis of constraints on private schools relating to Rules and Standards to identify areas for potential research and relay such recommendations to the R&L Leader and Research Officer;
Liaise and work with the other programme Intervention Leaders to discuss current activities (including challenges, failures and successes), identify opportunities for synergy across the programme and maximise key interactions between the work streams
Develop an activity plan and results chain for each intervention and review such documents on a periodic (at least quarterly) basis;
Provide a written progress report to the/Deputy Team Leader on a monthly basis and contribute to the quarterly programme reports to DFID;
Participate in monthly team meetings to report on progress within the Rules and Standards work stream;
Monitoring, Results Measurement and Learning
Support the R&L Leader to develop an effective MRM system in respect of the Rules and Standards work stream;
Comply with the requirements of the MRM system as instructed by the R&L Leader in respect of the Rules and Standards work stream;
Candidate Specification
Competencies, Skills and Experience
Required:
Significant professional experience working on international development and/or education projects or programmes, ideally with experience in organisational and/or institutional development.
Education to first degree level or equivalent.
Effective people and team management skills.
Excellent organisational and communication skills.
Strong project management, financial and budgeting skills.
Fluent in English (spoken, reading and writing) with good writing skills.
Experience working in international and cross-cultural contexts.
Confidence/proficiency in Microsoft Word, Excel and email packages.
Attention to detail and accuracy.
Desirable:
Experience working on policy reform and/or with policy-makers.
Relevant Master’s degree.
Experience working with private education and/or low-cost private schools.
Experience working in multi-disciplinary teams in projects or programmes with components of social development and/or poverty reduction.
Experience working with donor agencies (specifically DFID).
Experience conducting training and facilitating workshops in a developing and cross-cultural context.
Job Title: Operations Manager - Security, Transport & Logistics
Job Profile
Ensure that the strategy and guidelines for security are aligned with corporate policy and professional security advice and implemented strictly according to agreed guidelines
Ensure high quality security, logistics and technical support services for ESSPIN, TDP, DEEPEN and other MM programmes in Nigeria in accordance with best practice and consistent with MM systems and procedures.
Provide leadership and line management to the Security and Logistics Section to ensure efficient delivery of service and the exercise of appropriate controls and also over-see the transport functions across Nigeria – driver training, fleet management, vehicle checks etc.
Job Description
Accountabilities:
Take responsibility for the implementation of security policy and procedures in line with MM policy
Manage the day-to-day approach to security across all CENL MM activity in Nigeria:
Coordinate and liaise with both the in-country team as well as the SMT in the UK around specific security emergencies
Provide leadership and direction for the Security and Logistics Section to build a strong team culture that ensures efficient delivery of HR services to all clients and supports ongoing professional development
Implement the MM PDR procedures, ensuring timely completion of meaningful reviews for all staff in Security and Logistics and follow up to ensure that development actions are implemented
Oversee the deliverables of the Business support team logistics functions (visas, workshops, consultant visits, etc.)
to ensure Value for Money (VFM) at all times.
Ensure all relevant transport/logistics reports and recommendations are received and acted upon promptly.
Support HR section to ensure completion of mandatory training by all Security and Logistics staff
Communicate timeously and effectively with line manager, other BST section heads, managers of MM programmes and external parties as required
Ensure that all the security documentation (Security and Evacuation Plans, Security Guidance Notes, MMF100, Visitors spreadsheets etc) is periodically reviewed and updated
Liaise with DFID, the BHC and other SLPs to ensure a consistent and appropriate approach to security across Nigeria and all who work in Nigeria
MM Weekly Security update will be the responsibility of this role
Participate as a member of BST management to contribute as required to the development and strengthening of BST functions
Ensure that all process maps that fall under Security and Logistics are implemented and that any issues regarding implementation of process maps or need for updating are escalated for discussion within the Business Support Team
Support all measures to ensure cost-effectiveness and value for money both for MM and external clients such as DFID
Candidate Specification
Educated to Masters’ Degree
Significant experience working in a security environment.
Previous experience of security in a developing country context would be a distinct advantage
Good attention to detail
Excellent time management
Flexible and pro-active approach
Confident in providing support to team members
Experience of coaching/developing others
Job Title: Freelance Economist in the Field of Water Management
Job Ref: 22987BR
Location: Asia Subcontinent, Africa
Job Category: Environment, Water, International development
Job Profile
The International Development Services Division (IDS) of Mott MacDonald consists of the activities of Euroconsult Mott MacDonald, BMB Mott MacDonald and various international development activities of Mott MacDonald Limited.
IDS recruits for a wide range of project assignments in the area of International Development.
We are involved in more than 90 projects in over 40 countries in Central and Eastern Europe, Africa, Asia and the Middle East.
Job Description
Based on our joint expertise we are able to provide our customers with a broad range of international development services. Euroconsult’s expertise lies in land and water resources.
Mott MacDonald Limited’s international development activities include specialist assistance in water and environmental engineering and project management including key skills in water resources development, major hydraulic structures, water and wastewater networks and treatment.
We work for international funding institutions such as the EU, World Bank, DFID and African and Asian Development Bank.
We continuously tender for new projects and are frequently looking for additional/replacement staff on existing projects (long and short term).
Candidate Specification
We are looking for candidates who:
Have a Master's Degree;
Have experience with international development issues;
Have experience in working with donors;
Have experience in water related projects;
Have strong advisory skills;
Are fluent in English;
Job Title: Senior Human Resources Advisor - International Development
Job Ref: 22745BR
Location: Europe
Contract Type: Permanent
Work Pattern: Full-Time
Job Category: Education, Management consultancy, International development
Job Profile
The role sits within our International Development Services division which operates as three separate portfolios within the international development arena, Environment and Water, Education and Health.
Our education business provides consultancy services to international development and government clients worldwide.
Within the education portfolio there are more than 300 staff who are geographically spread across the world.
Principle offices are in the UK, China and Nigeria, with projects operating in Tanzania, Pakistan, Indonesia and many more developing countries.
Environment and Water International business provide specialist assistance in water and environmental engineering and project management including key skills in water resources development, major hydraulic structures, water supply and wastewater systems and treatment.
International Health provide consultancy services in international health development, in areas such as infectious diseases, monitoring and evaluation, reproductive maternal and child health, health systems strengthening and finance and more
The Senior HR Adviser will provide a responsive and proactive support to the staff and senior management team of the Education Portfolio in support of their goals and objectives.
This is a generalist HR role which providing best practice and pragmatic generalist HR advice in all areas of ER, advising and coaching managers, and implementing HR strategy.
Job Descriptions
Responsibilities will include:
Develop and maintain excellent working relationships with the Group global mobility and tax teams.
Advise managers on the global mobility process in line with policy.
Initiate the global mobility process for secondments and long term assignments.
Check accuracy of cost projections, advise the business of costs and provide challenge where there is uncertainty.
Liaise with colleagues in Tax, Payroll & HR departments in other (sometimes non-UK) locations as appropriate.
Ensure relocation services are provided as appropriate.
Work with the HRBP to develop global mobility policy for IDS and ensure compliance.
Use knowledge and experience to identify areas where the process / policy could be improved.
Keep updated on the development of new entity set-up to ensure HR readiness managing local employment.
Work with the HRIS and finance teams to ensure appropriate structure is in place for logging employee details in the Lawson HR database.
Support the HRBP with the development of local employment contracts which are compliant with local employment regulations and practice.
Work with payroll and project teams to ensure best payroll solution provided and appropriate measures for payroll management are in place.
Work closely with the education portfolio's staff development director to understand the business context and progress initiatives to address employee satisfaction / engagement.
Advise managers dealing with short- & long-term absence. Manage vocational health referrals & ensure reasonable adjustments as appropriate.
Coach managers through investigation & conduct of disciplinary, capability, conduct, performance management & grievance processes. Facilitate meetings to ensure consistency & fairness.
Advise & support managers through change management processes including reorganisation/restructure, redundancy/redeployment & consultation.
Advise & support managers & employees on ‘family friendly’ issues (flexible working requests, maternity, paternity, parental leave, time off work for dependents) & special leave in line with Company policy & legislation.
Support the recruitment process: from discussing the vacancy with the Recruitment Manager, ensuring comparable salaries and grades are offered, providing challenge to recruitment decisions as appropriate, and supporting the interview process as necessary.
Represent HR on the education portfolio SMT.
Attend meetings and report on HR matters.
Coach and support managers with the development and implementation of talent management and succession planning strategies.
Assist managers with the development and retention of staff through the Company’s performance development review process.
Work with the HRBP to identify and review key performance indicators and suggest improvements and efficiencies to best meet professional and business requirements.
Work with the HRBP to coach and support the two part-time HR Assistants (1.4FTE).
Undertake ad-hoc projects and other appropriate tasks as requested by the HRBP staff or business managers.
Work closely with immediate HR peers, education portfolio colleagues and wider IDS division to provide a high quality service to internal and external customers.
This includes working closely with HR teams on project sites to ensure compliance with MM processes.
Establish good and considerate working relationships with all staff in the company, demonstrating behaviours which reflect our PRIDE values.
Be sensitive to cultural differences which affect the modus operandi in the working environment: relationships and business practices.
Make a positive contribution to the development of guidelines for HR processes, attend and participate in appropriate meetings and forums.
Candidate Specifications
Required Skills, Qualifications and Experience:
Confident and resilient nature to provide challenge to, and accept challenge from, educationalists with a direct manner.
Excellent interpersonal skills and ability to quickly build efficient relationships with HR colleagues located outside of Cambridge/London key colleagues at all levels.
Able to juggle multiple, sometimes complex tasks/projects in a demanding environment with often limited knowledge/resource.
Able to make and take responsibility for decisions and actions within the team.
Able to quickly learn/absorb knowledge, retain information and understand the business environment / international development sector.
Able to work under pressure but retain clarity of thought.
Excellent organising and prioritising skills with flexibility to adapt to changing priorities but remain calm.
Initiative to meet the needs of the team and the business in a pragmatic and professional manner.
Good numeracy skills
Good IT skills and confidence / proficiency in Microsoft Office packages and HR databases
Graduate/MCIPD qualified
An interest in the international development sector and a willingness to undertake training and development as necessary to fulfil the requirements of the role - including some international travel to project sites.
Previous experience in a similar HR role is essential.
Previous experience of working in the international development sector and knowledge of global mobility practices would be beneficial.
