Senior Reservations and Ticketing Agent Needed At Qatar Airways

 

We are currently recruiting for Senior Reservations and Ticketing Agent in Houston.

You will be part of the ticketing team. You will plan and support the team to ensure they deliver optimal customer satisfaction and surpass the annual revenue targets. You will understand customer’s needs and help them to plan the right itinerary for their needs, cancelling and changing reservations where required. You will encourage teamwork and consistency of service to ensure or customers receive the 5 star award winning service Qatar Airways is renowned for.
 

Specific accountabilities include:

·         Handle customer requirements/request professionally ensuring minimum complaints.

·         Support travel agent with seat confirmation and arrange VIP booking/ticketing queries.

·         Support staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing, on daily basis.

·         Arranges reservations and routing for passengers. Utilizing Amadeus system to make the booking for passengers.

·         Issue tickets and quoting correct fares to customers.

·         Assigns specified space to customers and maintains computerized inventory of passengers spaces availability.

·         Minimize customers waiting time to two minutes.

·         Prepare staff roster to ensure proper distribution of manpower.

·         Guide and support staff and keep them updated with relevant changes in the industry and Qatar Airways products/services.

·         Investigate complains to define and correct weak areas.

·         Ensure quality of work, meet the Airline standard, and motivate staff to achieve positive contribution on daily basis.

 

Be part of an extraordinary story 

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications

The successful candidate will have:

·         High school diploma or equivalent 

·         A recognized IATA or Airline Advanced Passenger Tariff and Pricing Course

·         Thorough knowledge of special rates / offers and promotions

·         Strong experience of working within a ticketing environment

·         Experience of working in a fast paced customer service environment

·         Passion for delivering customer service

·         Proven ability to resolve problems to the full satisfaction of the customer  

·         Ability to adhere to Management Policy and target sales mix to achieve maximum revenue  

·         You must be willing to work shifts

·         You must have experience working with Amadeus

You must be authorized to work lawfully in the United States. This position is not eligible for visa sponsorship.

Click here to apply

About Qatar Airways Group 

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Account Payable Officer Needed At Airtel Networks Limited

 

Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company's product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.

We are recruiting to fill the position below:

 

Job Title: Account Payable Officer

Location: Lagos
Job type: Full-time

Job Purpose

• This role involves providing financial and administrative support to the organization.
• Complete payments and control expenses by receiving payment invoices, processing of invoices, verifying and reconciling invoices.

Key Responsibilities

• Invoice collection in line with the checklist to ensure invoices meets the requirement.
• Ensure vendor payments are booked appropriately and processed based on agreed payment terms in line with agreed SLAs.
• Responsible for vendor reconciliation in line with group policy and Opco target to ensure open issues do not age more than 30 days.
• Ensure all accruals in the books are not beyond three (3) months of ageing without any escalation.
• Ensure account clean-up for reconciling items arising from balance sheet reconciliations.
• Ensure intercompany cross charges are appropriately booked and reconciled. Ensure timely submission of DTR Schedules and other AP related adhoc reports.
• Ensure invoices are captured in the system with all relevant invoice information such as VAT and WHT alongside the supporting document attached to the invoice. Ensure invoices are initiated to the correct user department and user function within the user department.
• Follow up with the approvers to ensure approval is completed. Ensure that all accrual expense booked for the month have verifiable back up scheduled. Ensure timely submission of validated user group input to ACE.
• Ensure accuracy of review decks for departmental functions, completeness of all OPEX and departmental expenses.

Education and Certification
Must Have:

• A University Degree in Accounting, Social Sciences or any numerate discipline.

Work Experience:

• Minimum of 5 Years’ experience in similar role.

Skills and Competencies:

• Proficient in the use of Microsoft office tools and accounting packages.
• Attention to details.
• Result oriented.
• Good Interpersonal relationship required.
• Strong problem solving and analytical skills.

 

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline  17th September, 2023.

 

Trade Adviser - Agriculture & Mining (09/20 LOS) Is Needed At British Council

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Job ref.: 09/20 LOS
Location: Lagos
Grade: C4 (L)
Start Date: 4 May 2020
Working hours per week: 35
Type of Post: British Deputy High Commission
Type of Position: Full-time, Fixed term, with possibility of renewal
Job Category: Department for International Trade roles (DIT)
Job Subcategory: Department for International Trade (DIT)

Main Purpose of Job

• Developing new export and business investment markets for UK companies is a top priority for the UK Government. This role is based in the UK Government’s Department for International Trade (DIT) team in the British Deputy High Commission in Lagos to lead work on the agriculture & mining sectors in Nigeria.
• The aim is to increase the export of UK goods and services to Nigeria, and to expand UK business investment in Nigeria in these sectors.  This includes building relationships with key buyers and the Government in these sectors in Nigeria. The job holder will identify opportunities for UK firms; and help British companies to win contracts and make successful investments.

Roles and Responsibilities

• The Department for International Trade secures UK prosperity by promoting and financing international trade and investment, and championing free trade.We promote UK businesses overseas and attract foreign investment to our shores. We have 3,000 staff across the globe in over 100 countries. Our aspiration is to address some of the challenges facing the UK, by helping British businesses to internationalise and grow overseas.

What will the jobholder be expected to achieve?:

• We are looking for someone with credible private sector experience, an organised person with an ability to take the initiative, work with enterprise and with limited supervision, as a self-starter able to drive work forward creatively, drawing on UK strengths in business and local opportunities. The individual should be a team member who works collaboratively.

Key Responsibilities

• Identifying and delivering a pipeline of export business opportunities in Nigeria for UK companies in the agriculture and mining sectors, in consultation with business and based on an understanding of UK business interests.
• Marketing the UK’s capability in agriculture and mining to key stakeholders in the Nigerian public and private sectors, to help land multi-million pound deals.
• Working towards and meeting set targets for the year.
• Identifying investment opportunities in the Nigerian market and addressing and seeking to resolve any market access barriers faced by UK companies.
• You will lead Nigeria’s trade activity in the agriculture and mining sectors, working closely with colleagues in Nigeria, building a healthy pipeline of potential deals; and working with British businesses to best position them for success;

Essential Qualifications, Skills and Experience

• Have worked within Nigeria’s private sector in business development for major local or international companies, for a minimum of 4 years;
• Strong oral and written English communication skills;
• Ability to work well under pressure and to tight deadlines;
• Resourcefulness in solving problems;
• Good interpersonal skills and comfortable dealing with senior officials and business people;
• Flexible, adaptable and resilient;
• Strong organizational skills and keen attention to detail;
• Superior professionalism and judgment;
• Strong work ethic

Desirable qualifications, skills and experience:

• 2+ years of relevant experience in agriculture or mining sectors;
• Experience of working on multi-year campaigns on business development

Required competencies:

• Leading and Communicating, Collaborating and Partnering, Achieving Commercial Outcomes, Managing a Quality Service

Starting Monthly Salary ()
NGN 827, 892

Other benefits and conditions of employment  
Learning and development opportunities (and any specific training courses to be completed):

• The successful applicant will have access to a range of Learning and Development opportunities with in-house and e-learning, with the potential for overseas training. From time to time there will be requirements to assist other teams within the Department, building overall resilience and broader experience

Click here to apply

Vacancy For Brand & CRM Marketing Specialist At Virgin Atlantic

Virgin Atlantic is looking for a Brand & CRM Marketing Specialist to help maximize the development and execution of brand advertising and loyalty campaigns to achieve brand goals and commercial objectives. In addition to playing an instrumental role on the US Marketing team, this person will work closely with agency partners, UK-based Brand, CRM & Loyalty teams, and key external partners to deliver best-in-class campaigns. Another key part of this role is tracking campaign performance, consumer and category trends, and competitive activity to identify relevant insights and implications for Virgin Atlantic.

Day to day

• Support the execution of US brand marketing strategy and plans to drive increased brand awareness, consideration and commitment.
• Work closely with UK team on global adaptation of assets, ensuring consistency as well as identifying unique asset needs of US market
• Manage the day-to-day relationship with agencies and brand design on appropriate campaigns ensuring that costs are controlled and projects are delivered on time and on brief.
• Deliver US specific campaigns to acquire, retain and actively engage Flying Club members to drive NPS and achieve targets.
• Ensure legal compliance with all communications, especially DOT fare led advertising
• Measure campaign effectiveness- overseeing campaign performance tracking and post-campaign reporting. Ensure insights and implications are shared across the US marketing team and other partners where relevant.
• Build and maintain a strong relationships with key internal and external partners to execute effective campaigns. Proactively identify new opportunities for deepening the partnerships.
• Execute campaign to acquire and retain Virgin Atlantic World Elite ™ Mastercard ® cardholders and achieve program KPIs. Ensure legal compliance across communications.
• Support with the administration of the marketing communications budget for Brand Marketing & CRM.
• Identify applicable internal analytics tools/programs and leverage to provide insights for the team.
• Lead quarterly competitive reviews. Stay on top of relevant industry and communication trends and identify opportunities for Virgin Atlantic to stay ahead of the curve.

About you

The ideal candidate will have a marketing degree. Proven track record of leading 360 degree campaigns in a leading consumer brand (preferably in the US market). Highly organized with ability to combine strategic direction with hands-on, tactical execution of programs. Passionate about creative ideas and thinking outside-of-the-box. Understanding of digital marketing and social media. Interest in the principles of advertising, marketing and media. Highly numerate and analytical. Ability to handle data and analytics software and identify patterns/trends. SEO search a plus. Demonstrated ability to manage multiple complex projects, with strong attention to detail, schedules and budgets. Ability to work effectively independently and on teams. Superior communications, presentation, negotiation, and follow-through skills. Desire and ability to work in fast-paced, dynamic, fluid and fun environment.

The perks

Our pioneering spirit and passion keeps our brand vibrantly alive. That's why we give our people the rewards that they deserve. We have a whole host of benefits in place to help you enjoy life to the fullest. We offer a world of travel opportunities, including up to seven flights a year to a wide range of fabulous Virgin Atlantic global destinations, and excellent discounts across the Virgin Group of companies. Virgin Atlantic provides competitive salary packages, with superior health, dental and vision coverage, as well as a generous 401(K). If you would like to explore working in a fast paced and friendly environment, we’d love to hear from you. To apply please click the link below and submit your resume.

Be you - our differences make us stronger

Virgin Atlantic and Virgin Holidays are equal opportunities employers.

To all recruitment agencies: Virgin Atlantic does not accept unsolicited agency resumes. Please do not send unsolicited resumes to our job openings or to Virgin Atlantic employees. Virgin Atlantic is not responsible for any fees related to unsolicited resumes.

Click here to apply

Cirravox Marketing Manager

If you are a marketing professional excited about the opportunity to directly impact the launch of a groundbreaking new mobile app, this is the job for you! If you’re excited to work on things like App Store Marketing, SEM, Social Media Marketing, and other forms of digital marketing, you might be the right candidate for this position!

Cirravox is currently seeking an energetic Marketing Manager to drive growth for the Ninja Number mobile app. They will coordinate and oversee all marketing projects for Cirravox and be very comfortable working with our Executive and Development Team in an agile environment that is fast-moving and technical.

Ninja Number provides the smartest leading-edge solution for business owners to manage inbound communications economically, efficiently, effectively, and effortlessly. Ninja Number, was created to help entrepreneurs improve customer interactions and grow their business. We are problem solvers who are passionate about what we do and work to create products that empower entrepreneurs. Our goal is to employ individuals who share our passion for excellence while having fun at the same time.

Required

· Bachelor’s Degree in Marketing or related field

· 3+ Years of Experience

Responsibilities

· Lead generation through digital marketing

· Have the ability to create as well as execute strategies developed by marketing firms

· Track the marketing budget spend across all platforms of the strategy

· Set KPI’s for each tactic of marketing strategy for accountability with various resources

· Work with vendors to execute ASO, SEO, SEM, social, and other digital strategies

· Optimize organic keyword ranking and Google AdWords campaigns

· 3+ years of experience managing a distributed marketing team, including outside vendors through constant communication and accountability

Click here to apply

Marketing Manager Needed At Verizon

You’ll help us understand markets and how people use our products and services. You will maintain our leadership position by anticipating consumer needs and shaping our future offerings to meet them. Your vision and leadership will help us realize what’s next for Verizon.

• Determining what people really want.
• Testing out new ideas.
• Figuring out the upside and downside of the next thing.
• Telling us what the market says.
• Creating the story for our customers.
• Helping sellers tell the story of why this and why Verizon.

In addition:

As a member of the Local Marketing Team, you will be designing, executing, and evolving target market insights and promotional strategies. The focus will be on increasing growth, revenue, and closing the gaps with available opportunities in markets across the country. You will evolve strategies to keep up with ever changing business and customer needs as well as improving effectiveness and efficiency.

• Lead cross-functional projects using data insights and analytics around focus markets identified by local marketing team.
• Develop focus market playbook including detailed profiles with opportunities and challenges. Maintain market level data repository on past performance of various initiatives and key learning’s through various data sources.
• Identify opportunities with key segments across the country and uncover insights that can lead to trials that are scalable across the country.
• Explore, design and build analytical recommendations using relevant statistical tools to address business opportunities across the country.

What we’re looking for...

You are curious about what people need and want. You enjoy digging through data for insight into opportunities for how we can help our consumers work, play and connect in new and better ways.

You’ll need to have:

• Bachelor’s degree in Marketing, Market Research, or four or more years of work experience.
• Six or more years of relevant work experience.
• Experience working with marketing research, research strategy, or consumer research methodologies.

Even better if you have:

• Master’s degree – more impressive if you have an MBA.
• Digital experience and an understanding of trends and key business drivers.
• Presented findings and insights targeted to what that audience cares about (up to the executive level).
• Analyzed what’s important from a variety of sources to provide a holistic view of the marketplace, competitive factors, risks, and opportunities.
• Juggled multiple priorities to meet deadlines in a dynamic environment.
• Designed custom research approaches to gain broader or deeper consumer and market insights.
• Translated market knowledge and strategy into compelling stories and tools for the sales team.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

Click here to apply