Job For Customer Team Executive At Maersk Line

Maersk is an integrated container logistics company working to connect and simplify its customer’s supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere – all over the world.

We are recruiting to fill the position below:

Job Title: Customer Team Executive, Nigeria

Ref.: MA-231274
Location: Lagos

Job Description

• The Customer Team Executive is responsible for customer issue resolution on operational issues. You will be the first point of contact when issues arise from physical inland transportation or when proactive notification is to be made from changes in transport plan to the customer.

Requirements
We are looking for:

• Minimum Bachelor’s Degree required.
• Dedicated, Decisive and result orientated with a can-do attitude.
• Able to work under pressure while keeping quality in focus.
• Well organized, efficient and effective.
• An excellent team player, able to influence stakeholders and work with cross-functional teams.
• Minimum 3 years’ logistics & services experience.
• Good knowledge of Inland transportation and documentation as per legal requirements.
• Strong interpersonal and communication skills.
• Passion for Customer Service.
• Pro-active person with a service-oriented mindset.

Key Responsibilities

• First point of contact for issues arising from physical inland transportation
• Proactive notification to customer for changes in transport plan or ETA deviations with viable alternative solution within stipulated timeframe
• Build good relationship with the customers and confidence in our Intermodal product
• Capture and be Voice of Customer frequently and provide feedback to the team to improve inland delivery performance and experience
• Identify recurring issues in Intermodal delivery performance and initiate steps to address root cause
• Identify process gaps, contribute to improvement opportunities and be actively involved in working on agreed improvement actions
• Keep cost of non-conformance to the minimum by providing alternate solution and converting demanding situation into pleasant experience for customers
• Ensure all relevant costs are timely updated in Intermodal systems and ensure charges are passed on to customer
• Evaluate cases/issues and capture voice of the customer to make sure instant resolution takes place
• Team promptly attend phone calls (if applicable) received from customers/vendors and address concerns
• Actively engages with Customer Service and Intermodal vendors for workable solutions and timely resolution of issues
• Ensure alternatives provided are aligned with rules and regulation including local policies
• Be wary of the customers’ businesses, so that proposed solutions are compatible with customers requirement
• Be cognizant of segmented customer requirements and propose solutions accordingly
• Check for additional business opportunities on satisfactory resolution of issues
• Handle system updates and customer requests in accordance with defined processes
• Share best practices and knowledge within the team

We Offer

• At Maersk, you’ll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars!
• No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! So, we offer:
• Results orientation
• Improved commercial and leadership capabilities
• Interaction within broader Area for best practice sharing
• Creating network within the global organization
• Understand market and customer drivers
• Improve understanding of how best to generate profit for Maersk
• Moreover, you will expand your customer network and enrich your market and product knowledge while enhancing Maersk’s leadership position and contributing to the continuous success of the organization in Nigeria.

Deadline: 4th December, 2019.

How to Apply
Interested and qualified candidates should Click this link to apply

Senior Manager, Engineer Workforce Optimization Needed At Andela

Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, Rwanda and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage.

We are recruiting to fill the position below:

Job Title: Senior Manager, Engineer Workforce Optimization

Locations: Cairo, Egypt, Lagos, Nigeria, Nairobi, Kenya.

Job Purpose

• As a new function, Engineer Workforce Optimization is responsible for ensuring that Andela’s engineering talent supply is demand-driven and market responsive. The group’s mandate is to ensure Andela has the right talent at the right time to deliver value to our current and future customers.

About the Role

• Andela is looking for a structured, motivated Senior Manager who is eager to help power the newly-built Engineer Workforce Optimization function at Andela and bring it to the next level. You will join a team responsible for driving meaningful impact for our customers, our engineers and our organization. You are action-oriented and proactively spot what needs to be done by identifying challenges, inefficiencies and areas of improvement.
• The mandate of Engineer Workforce Optimization is to manage the bench of engineers to achieve optimal levels of available supply based on market demand, and will require a strong understanding of commercial requirements and People-related practices.
• The current team is a small and versatile group of folks who spike in analytical thinking, project and stakeholder management, and getting stuff done. As a member of this team, you will need to be an adaptable team player who is capable of wearing multiple hats and driving commercial outcomes through operational efficiency and innovation. As a role that impacts and touches large groups of engineers, this position is a great fit for someone with experience in professional services or a managed marketplace.

Requirements

• A completed Bachelor’s Degree at a minimum; MBA is a plus
• 5+ years professional experience in a workforce planning / supply chain / operations management environment / professional services marketplace
• Structured, logical, and creative thinking: the ability to dissect a problem using a critical approach and iteratively test solutions
• Ability to develop and implement talent optimization processes and procedures across geographically distributed teams, in collaboration with other department leaders
• Established track record in driving cross-functional initiatives and/or building out workflows and process improvements within teams that produce measurable impact
• Excellent verbal and written communication skills
• Experience working remotely and/or with larger groups of talent is an asset.
• Strong problem-solving skills; experience identifying and resolving issues independently based on own initiative
• Proactive in nature and accountable in practice; clear ownership over results and quality of work
• Familiarity working in a customer-centric commercial environment, ideally one involving talent services
• Exceptional analytical thinking ability and comfortable analyzing data to extract and communicate findings or next steps

Responsibilities

• Support strategy of Engineer Workforce Optimization team
• Clearly define and articulate the role of the bench within Andela’s business strategy
• Work towards attainment of revenue, cost management, and utilization goals through investments in Andela’s engineering talent workforce efficacy
• Continuously improve Andela’s talent forecasting/capacity planning through segmentation and analysis
• Maintain excellent relationships via strong stakeholder management, and communication practices at all levels of the organization
• Provide ongoing analysis and make data-driven recommendations on initiatives that will improve the productivity, effectiveness, and/or satisfaction of our workforce
• Interact with engineering talent in thoughtful, operationally excellent, clear, honest, and empathetic ways
• Lead execution of projects/initiatives that directly impact departmental and broader business results
• Work cross-functionally to develop and execute implementation plans, with appropriate change management and thoughtful communications strategies
• Clearly and concisely communicate new processes to team and senior leaders
• Leverage your context of both demand and supply to consult around processes, models, calculations, assumptions and business impacts.

Benefits & Compensation

• Full-time compensation
• Full medical coverage
• Beautiful working environment
• Opportunity to work with the brightest minds on the planet
• Oh, and a chance to change the world!

How to Apply
Interested and qualified candidates should Click here to apply

Service Coordinator Required At A Reputable Oil & Gas Company

Job Title: Service Coordinator

Location: Lagos

Job Description

• Candidate would always conduct regular site visits followed by detailed reports to facilitate all service activities, including thorough site assessment & surveys, logistics, loading/offloading, tooling, machine shop repair services, material procurement, security checks, community affairs as well as QHSE related issues.
• Will be involved in total quality management and work in a team environment.
• Develop strong customer and local community support.
• Provide sales assistance for field equipment problem identification.
• Support service technicians in the field when jobs are ongoing.
• Timely coordination, planning, preparation and of service jobs before, during and after job execution and as well provides any assistance to service technicians including transportation and accommodation.
• Interact with OEM technical services team and communities where required.

Qualifications

• Min of B.Sc. Degree or its equivalent in Mechanical Engineering.
• Min of 8 – 10 years field experience, preferably in Oil and Gas related field
• Vast Knowledge of the Oil and Gas Process:
• Rotating Equipment (Pumps, Compressors, Turbines)
• Valves & actuators
• Hydraulic & Air Filtration Systems.

Skills:

• Ability to produce professional reports which are factual, accurate and concise. Conclusions & recommendations must be feasible, economical and based on sound practices and in keeping with company policies and objectives.
• Inter-personal skills are critical for optimum communications with customers and Company’s technical workshop staff.
• Must be able to work in a team.

Deadline: 30th November, 2019.

How to Apply
Interested and qualified candidates should send their CV in Ms Word Format to: hr@willerssolutions.com using “Service Coordinator” as the subject of the mail.

Note: Only qualified Candidates would be contacted.

Business Development Executive Vacancy At Recourse Technologies Limited

Recourse Technologies is an innovative Tech firm that focuses on using high yield technology to support a broad spectrum of organizations to increase workplace productivity.

We are currently looking for talented people to join our team and embark on an exciting journey as a Business Development Executive:

JOB TITLE: Business Development Executive

JOB DESCRIPTION:
1.) Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets
2.) Researching the needs of other companies and learning who makes decisions about purchasing
3.) Contacting potential clients via email or phone to establish rapport and set up meetings.
4.) Planning and overseeing new marketing initiatives, attending conferences, meetings, and industry events.
5.) Preparing PowerPoint presentations and sales displays
6.) Contacting clients to inform them about new developments in the company’s products.
7.) Developing quotes and proposals, Negotiating and renegotiating by phone, email, and in person.
8.) Developing sales goals for the team and ensuring they are met
9.) Training personnel and helping team members develop their skills.

REQUIREMENTS:
Minimum of B.Sc/HND in Business Development, Economics or Finance, Marketing
Masters Degree will be an added Advantage
Female preferred.
Minimum of 2 years of working experience in business development/ Marketing in a managerial cadre.

HOW TO APPLY:
Interested candidates should send CV to hr@recoursetechnologies.com

General Manager Needed At Tarmac, Norwich, United Kingdom

Are you looking for an opportunity with a leading national business? If the answer is YES, Tarmac are recruiting in Norfolk and this could be the ideal role for you.

We offer an extensive range of career development opportunities and industry-leading rewards. We’re looking for people who share this passion, enthusiasm and collaborative approach to join our team of over 7,000 employees across the UK. As part of a global business in CRH, the career opportunities are limitless. Joining our team as a General Manager you will be entitled to a highly competitive basic salary and a great range of benefits including:

Bonus scheme
Enhanced holiday entitlement

Company car
Contributory pension scheme
Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
Training and development opportunities

What are we looking for?

Strong customer focus, leadership skills,  commercial knowledge, ability to strategically drive the highways maintenance business for the South.

What will I be responsible for?

To define, and be responsible for the effective delivery of, the Area Strategy, Area business plans and objectives. These must be in line with the Highway Services business and National Contracting business strategies. Providing leadership, guidance and direction to the Area teams to ensure that all stated objectives, aims and targets are achieved, the General Manager will ensure that the team maximise financial returns (including profit, cash, capex) and ensure full compliance with safety and business policies and procedures.

If you feel you have the skills and experience required to excel in the role of General Manager, we want to hear from you

Click here to apply

Work Over Engineer Needed At WTS

JOB PURPOSE – OVERALL SUMMARY

Works on Workover planning of activities throughout all WO rigsStudies best practices and participates in lateral learning process across Wells Division                 

Prepares draft Workover Programs, and owns revisions until distribution

Helps superintendent to assess contractor's equipment prior to mobilization to site

Report Workover Actual / Plan cost                                                                                                        

Workover report and may be delegated for the job tickets review

Advises on project cost saving opportunities

Performs random field visits, and may ocassionally substitute for Night Workover Supervisor

REPORTING RELATIONSHIPS

Position Reports to:   Workover Superintendent

Directly Supervises What positions: Supervisor

Total Number in Team Supervised:  Variable – dependant upon the operation 

  

KEY RESPONSIBILITIES

     (Input and outputs. The function is to do what…. in order to achieve what…)

•                   Responsible on a shift by shift basis for the storage/movement of product at lowest cost while meeting quality standards

•                   Accurate forklift driving to ensure minimal product damage prior to export/move

•                   Perform quality checks on the equipment and product as determined by quality and ISO manuals

•                   Maintain performance monitoring charts for different aspects of the warehouse process as required

•                   Perform maintenance type functions over shutdown periods

•                   Perform all tasks to a high standard to meet Standard Operating Procedures and Codes of Conduct

•                   Plan loadouts, quantities and cleaning of equipment and warehouse facility on a daily basis.

•                   Liaise with production staff, maintenance staff and logistics staff to ensure the smooth running of the shift.

·        Update all Risk Management Plans, Quality Plans and Environmental Plans, ISO and Health & Safety standards and procedures

QHSE RESPONSIBILITIES

•       Demonstrate a personal commitment to Quality, Health, Safety and the Environment.

•       Apply Shell, Quality, Health, Safety & Environment Policy and Safety Management Systems.

•       Responsible and accountable for Health and Safety of crew and offshore operations of crew

•       Others:

ADDITIONAL RELEVANT INFORMATION ABOUT JOB

(Working environment, international travel, driving license requirement, client entertaining etc.)

•       Relocation may be required; a valid clean driving license is a requirement. Attendance at and successfully completing specific training courses that are identified towards the competence requirement for the position.                                                                                                                                           Bsc in an engineering discipline is preferred.

•       Preferable a CWI professional with eight years practical experience in CWI operations.

•       However, a drilling supervisor wishing to broaden would also be considered.

•       Moderate field experience of high-pressure high temperature, but certainly with experience of coiled tubing operations, high pressure stimulation, slick line & perforating activities on high pressure, high temperature wells.

•       Possession of a valid IWCF certificate at supervisor level.

•       Having round 1 and 2 certificates.

•       Good command of standard office software required.

Requirements

PERSON SPECIFICATION

Local Gabonese Profile

QUALIFICATIONS 

     (Professional, Technical, Academic Certificates required for the job)

Essential: Standard grade education to ‘O’ level

IWCF Level 4

Preferred:‘O’ level English & Arithmetic.

SVQ / NVQ D32/33 or A1 / A2 Assessor qualification or equivalent

Supervisory skills training course

EXPERIENCE/COMPETENCE

Essential: A minimum of 10 years’ previous experience of WHM and Well Integrity operations in the position of Supervisor

Experience of working in a high-quality environment with high safety and quality control standards

Preferred: Previous experience of wireline operations in a supervisory role

SKILLS/KNOWLEDGE

Essential: Good knowledge & understanding of well services sector of the oil industry. Previous experience of wireline operations in an operating role.

Good all-round knowledge of all the major well service equipment manufacturers’ equipment.

Good understanding of the various aspects of HR policies & procedures.

The practical ability to maintain the tools & equipment as required to carry out a wireline operation offshore

Ability to supervise crews & assist with the control of logistical matters for & on behalf of both Intervention Services & clients as required

Strong communication skills – written, verbal and listening

Supervisor/leadership skills – Interpersonal Understanding

Ability to be pro-active

Preferred: A broad based knowledge of the operating procedures of several operating companies in the position of Wireline Operator.

Ability to develop and energize people

PERSONAL QUALITIES

Essential: Good communicator capable of working & supervising a team of personnel from various third-party operating companies.

Capable of working on own initiative & as part of a larger team structure. Willing to travel at short notice within the UK & overseas, often for an undetermined period of time, depending on client requirements.

Flexible to accommodate operational requirements and with a positive approach to work

Resilient and able to cope in a difficult and harsh working environment

Physically fit to work offshore in a manual capacity

Results orientated, with the ability to deliver business results through a team

Customer focused with strong communication skills

Ability to work unsupervised or as part of a team

Preferred: Ability to impact and influence people through the most effective strategy

Ability to provoke change

Required for future development:

Active involvement in base support tasks and duties. First step involvement in management responsabilities. Provide support for onshore operations coordinator / supervisor. Demonstrate and dsplay operating performace improvement against agreed Key Performance Indicators (KPI’s) and objectives. Demonstrate a positive and professional aptitude and ability to communicate effectively at all levels.

 Click this link to apply